Absolutely great experience right from the start. Leigh and Lewis were brilliant , clean tidy workmen , answered all questions and did a really great job on our installation. Any problems were overco... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used this company for heating problems and servicing for many many years and in all that time I have never had a bad experience. Local company, friendly helpful staff and thorough engineers.... See more
Very impressed with Holdcrofts Heating !!! Phoned this morning, spoke to ‘Dawn’ who sorted out a boiler engineer for this afternoon!!! Martin the engineer turned up on time having given us a phone cal... See more
Martin from Holdcroft Heating came out to service, and repair our boiler. From start to finish, he was super! Very polite, explained things very well and clear. He did a super job and left our boiler... See more
Company details
Written by the company
We believe the most important thing is family. We have dedicated over 30 years to keeping the families of Staffordshire and Cheshire warm. Because an efficient central heating system means families can have more money to spend on the things that really matter. We install market leading brands at fair prices and provide an honest and reliable service. "let our family take care of yours"
Contact info
Moorland Road, ST6 1EA, Stoke-on-Trent, United Kingdom
- 01782 811102
- sales.holdcroft@holdcroftheating.com
- www.holdcroftheating.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and engineer.
The admin staff and engineers were very…
The admin staff and engineers were very friendly and helpful and easily contactable. I am pleased to have my gas fire up and running again
Great friendly service from Martin
Great friendly service and explanation from Martin.
We have recently had our boiler repaired …
We have recently had our boiler repaired by Martin from Holdcroft Heating. They are a very professional company you feel you can trust. The girls in the office kept us updated about the parts and when the work would be completed.
Martin was punctual, reliable and a very tidy worker. He is a credit to the company.
We would not hesitate to recommend Holdcroft Heating
Great service from start to finish
Great service from start to finish, spoke to the director Matt Holdcroft who understood my current and future needs and provided me with options to choose from. On the day Ashley was very informative and workman ship was to a very high standard, would highly recommend.
A great company
A great company. A thorough service done with no short cuts. I recommend this company with no hesitation.
Excellent friendly service
Excellent friendly service. Martin was extremely helpful and very informative.
Excellent service
I had Holdcrofts to fit me a whole new boiler system. Excellent service from start to finish. Really impressed with the service that I have received, special thanks to John, Lee and Lewis from Holdcrofts and Dave the electrician for an amazing job. I would highly recommend!
Excellent as usual.
We've been dealing with Holdcroft's for a number of years now.
Have always found them to be polite, friendly,100% professional & ultra reliable.
They always arrive on time, do a superb job, charges are reasonable, without any 'hidden extras' & there's never any mess to clean up.
Would highly recommend without hesitation.
The team at Holdcroft were brilliant
The team at Holdcroft were brilliant. We needed a new boiler quickly as ours had died and they sent a quote and fitted the new one very quickly. Everyone was friendly, helpful and explained everything. The guys that fitted the boiler were lovely and fitted it with minimal disruption and cleaned up afterwards. Thank you all.
Boiler installation…
Really pleased with my boiler installation.Leigh and Louis are great guys,really hard working.Very helpful explaining everything.Went very smoothly with little disruption as it was a full conversion from tank fed system to combi boiler.Would reccomend to anyone.Thanks guys
New boiler instillation, fantastic service!
Boiler broke on Monday, new boiler fitted Wednesday. Speedy, high quality service from a fantastic company. Trustworthy and good value for money. Everywhere was spotless after instillation. Fantastic!
Ashley and team
Ashley, Alfie and the electrician did an excellent job for us. We had a leaking boilermate cylinder removed and replaced with a new Thermflow. In addition we have a new Worcester Bosch boiler and Honeywell remote control installed. Good work ethic, quality installations and clear explanations. Thank you.
Very helpful staff and a quick…
Very helpful staff and a quick installation.
Great local company
Great local company, friendly and helpful staff and a job well done.
Highly recommend Holdcroft heating & gas fitting ltd
Martin came to do our gas safety check today, as foster carers we need this every year. We were sent a reminder that it was due, and were booked in within a week of contacting them. He was very friendly polite and professional. And didn't make any mess which is great. You can pay by cash or card on the day. A very easy & affordable transaction. Highly Recommend.
All is well
Excellent routine visit by Martin to service a Worcester Bosch gas boiler. Very pleasant. Everything went very smoothly. THANK YOU.
Ashley from Holdcroft Heating & gas Fitting Ltd
Ashley and Alfie attended our home to fit a filter to our Valliant boiler, also replaced a 10mm Lockshield Radiator Valve, and checked and balanced the whole system.
They explained everything clearly during the process, they were very well manered and professional throughout, a credit to the company, very well done.
We have requested Holdcroft's to service our Gas & Heating every year.
We would have no problem in recommending Holdcroft Gas & Heating to family and friends.
Thanks for servicing my boiler
Thanks for servicing my boiler
Lovely guy very friendly and polite took time to speak to and interact with my grandson and dogs
Done work quickly and with no fuss at all
Highly recommended company
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








