Holdcroft Heating & Gas Fitting Limited Reviews 

368
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Absolutely great experience right from the start. Leigh and Lewis were brilliant , clean tidy workmen , answered all questions and did a really great job on our installation. Any problems were overco... See more

Rated 5 out of 5 stars

I have used this company for heating problems and servicing for many many years and in all that time I have never had a bad experience. Local company, friendly helpful staff and thorough engineers.... See more

Rated 5 out of 5 stars

Very impressed with Holdcrofts Heating !!! Phoned this morning, spoke to ‘Dawn’ who sorted out a boiler engineer for this afternoon!!! Martin the engineer turned up on time having given us a phone cal... See more

Rated 5 out of 5 stars

Martin from Holdcroft Heating came out to service, and repair our boiler. From start to finish, he was super! Very polite, explained things very well and clear. He did a super job and left our boiler... See more

Company details

  1. Heating Contractor
  2. Gas Installation Service
  3. Boiler and Heating Service

Written by the company

We believe the most important thing is family. We have dedicated over 30 years to keeping the families of Staffordshire and Cheshire warm. Because an efficient central heating system means families can have more money to spend on the things that really matter. We install market leading brands at fair prices and provide an honest and reliable service. "let our family take care of yours"


Contact info

4.8

Excellent

TrustScore 5 out of 5

368 reviews

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4.8

All reviews

(368)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

repair for a rented property

Very quick response for a call-out and repair to a rental property so that the tenants were reassured and sorted with hot water. The office staff liased with the tenants to work out a suitable visit time. The price was very reasonable. This is the 2nd time I have used the company and both times have been positive. A professional "can-do" attitude is much appreciated.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

Friendly and efficient. My leaky boiler was fixed within hour of calling, they even accommodated me having to pick kids up from school so arranged for someone to come early afternoon. Very pleased with the service and reasonably priced too.

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Very thorough inspection

Very thorough inspection and found a problem and highlighted it allowing us to contact the original installers and get the fault rectified. Even cleaned the in-line magnetic filter which most engineers don’t bother with. Very pleased with the service received and the price paid.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Boiler servicing - brilliant 100%

Thank you so much for arranging for our boiler to be serviced yesterday. Your service was efficient, professional and friendly.
I just wanted to say that it was a complete privilege to have Martin here to do the work. He was very respectful of the fact that my partner is extremely clinically vulnerable and understood our concerns immediately. On inspection of the boiler he told me that he had been the person who installed it 15 years ago! What are the chances of that!? His signature was still visible (just) on the front of the boiler. I was amazed!
Afterwards he told me that the boiler is in remarkable condition for its age, and it has never had any parts replaced either. I told him he must have done an excellent job installing it in the first place!
So in conclusion, we think you have a real gem there, in Martin. Thanks very much for your prompt and excellent service. I would highly recommend this company.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed with Holdcrofts Heating…

Very impressed with Holdcrofts Heating !!! Phoned this morning, spoke to ‘Dawn’ who sorted out a boiler engineer for this afternoon!!! Martin the engineer turned up on time having given us a phone call saying he was on his way. Serviced our boiler, was clean, tidy and informed us as to what he was doing. Very impressed with the whole service from initial phone call to the job being completed.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service: Ashley from Holdcroft Heating Delivers Efficient and Tidy Boiler Installation!

Ashley from Holdcroft Heating fitted my new combi boiler yesterday and today, and I couldn't be more impressed! Ashley was incredible – so efficient and punctual, and cleaned up thoroughly after the job was done. I had a few queries, and Ashley reassured me with clear and helpful answers.

The job was quite significant, as the boiler was moved from the garage to the bathroom, but Ashley handled it with such efficiency and tidiness. I would highly recommend Holdcroft Heating and Ashley to anyone in need of heating services. Thank you for the amazing service!

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Holdcrofts look after our elderly dads…

Holdcrofts look after our elderly dads boiler - he’s been in hospital 5 months and was due to come home tomorrow - arrived today to find boiler had failed - so rang them and they were here within half an hour and the boiler was fixed with new parts installed inside 2 hours - amazing service thank you so much 😊

1 July 2024
Unprompted review
Rated 5 out of 5 stars

New boiler, handled quickly & tidily

Just had my boiler replaced & moved. Been a customer of Holdcroft for a while so they were the obvious choice. The quote to fitting was all much easier and more prompt than I feared for such a job.

The engineers (Ashley & his student Jack) were friendly and diligent. Not at all phased by my vague directions or the state of the old stuff. Never gave me a reason to worry about them having the run of the house (I was happy to stay well out of the way, frankly). I was pleasantly surprised that they'd patched up more of the wall and floor than I expected them to.

Overall pleased (and relieved to have hot water again). Holdcroft have been reliable and reasonably priced for as long as I've known of them and that opinion hasn't changed.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Martin was friendly and cheerful and went out of his way to make sure he met our expectations. A great boiler service and great service from Martin!

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Has a total central heating refit this…

Has a total central heating refit this week . Was concerned about it but I shouldn't have worried at all .
Liam and Alfie did a fantastic job . They were friendly, polite and helpful. Did a brilliant job and left the place100% tidy . Cracking lads 👏

7 June 2024
Unprompted review
Rated 5 out of 5 stars

Holdcroft’s - Totally professional and a pleasure to deal with!

Holdcroft’s were a pleasure to deal with- right from the time I called to request a quote to the follow up call the day after my boiler was fitted . Everyone turned up on time and when they said they would ( a rarity). The surveyor - John look time to discuss options and a quote was emailed the next day . The 2 Engineers who fitted a new Combi system - Ashley and Jack - were great . They were respectful to my home and really easy to have around and chat to . And my gosh they worked hard ! They literally didn’t stop.And left after 5pm on both days . Ashley came up with slight amendments to the original plan and took time to explain things to me . Jack who’s still qualifying was brilliant and successfully dismantled and removed the old boiler from a really tight spot - I was warned by the surveyor that they may not successfully do this . It’s rare to find a company who under promise and over deliver . They plastered where it was needed and Ashley even built a little floor in my airing cupboard! Everything was explained to me once they had finished so I knew how to use my system . Jasmine in the office - who is lovely - called to check all was ok and arrange a follow up visit next week with John so he can confirm he’s happy with the work. As you can tell I’m impressed - I’d recommend this company to anyone and I will definitely use them again. Thank you !

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Top company.

Excellent polite staff who dealt with the expected issues of joint failures when they turned on the new boiler efficiently. Minimum fuss overall, lovely job. I couldn’t even tell where the exhaust for the old boiler had been. Very, very tidy, covered the floor in plastic. Even my mother would put up with these guys.

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Holdcrofts!

Martin was so pleasant and efficient. He let me know when it was the end of the 1st hour, in which time he had my heating up and running. The second hour he was checking a faulty radiator I had asked him about. I was so pleased about the work done, the price and the fact someone was sent out the same day. That morning a friend recommended your company to us as I didn't know who to trust. Thank you so much and thanks to Martin, the engineer. He was brilliant.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Had a new boiler system installed

Had a new boiler system installed. Rang Thursday and by Monday the boiler was installed and ready to use. Particular thanks to Liam and Cos who were both so professional, polite and friendly. Showed me how everything worked before they left. They also left my house spotless and used carpet protectors etc. Very pleased. I’ve since had a follow up appointment to double check everything over and to make sure we’re happy. Would recommend you guys over and over again Thankyou ⭐️⭐️⭐️⭐️⭐️

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Well Pleased…

Purchased a combi boiler, the service was sublime from start to finish. A big thank you to Gas Engineer Liam who did a cracking job. Wouldn’t hesitate to contact them again. Excellent service. G Tunnicliffe…

15 May 2024
Unprompted review

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