I normally use the Summertown office, which is also great, but I was visiting family and managed to forget my charger. I called into the St Albans office and asked for help. They could not have been... See more
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After struggling to get through on the phone gor my nan i sent an email over to ask if there were connection issues with their phones. I received a call from their head office first and then late... See more
I've been with Hidden Hearing/Audika for a number of years now and honestly can't recommend them enough. The care and support I've received has always been excellent, with regular check-ups and a... See more
James was both friendly and informative and following my hearing tests, spent a good time explaining how the devices compared. I felt free to ask questions which was useful and I look forward to comin... See more
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Good experience from start to finish
Good experience from start to finish. Quick, efficient and everything well explained by Roopa
I had wax removal prior to a hearing…
I had wax removal prior to a hearing test next week. My ear care practitioner was Roopa Samani she was extremely professional and efficient, any person who has to be treated by her will have no problems.
I had my ear wax removed from…
I had my ear wax removed from Roopa..The experience was perfect..Roopa was very friendly and professional and made me feel very comfortable..Thank you very much
Incredible Wax Removal!
My grandmother had a wax removal appointment with Roopa, and she was amazing! My grandmother was very nervous as usually she struggles with these appointments but was put right at ease. Roopa was very gentle with her and she left feeling very satisfied.
Great Service
Mubashir and Olivia were extremely accommodating and friendly. I went in for a test and was very comfortable and was kept well informed throughout. Would recommend to anyone looking to get a hearing test done.
Hidden Hearing - St Albans
Mubashir and Olivia in the St Albans branch were very accommodating and helpful throughout. I really appreciated the experience, really professional but personal in nature too.
Amazing will bring my parents here
Amazing so accommodating, right in the middle of st.Albans. Olivia at reception was so so welcoming. Mubashir was the doctor who checked me, made me feel so at ease and explained everything so so clearly. Will be bringing my parents here.
Had a great experience at Hidden…
Had a great experience at Hidden Hearing in St Albans. Olivia on reception is perfectly charming and friendly but professional I was extremely impressed with the audiologist, Mubashir, who gave me an extremely thorough hearing test. He was very professional and explained everything to me, after which he recommended the hearing aids best suited to my hearing loss. Would highly recommend Hidden Hearing in St Albans.
An excellent experience overall
I was a bit nervous about the hearing test, but the receptionist (Olivia) and the practitioner (Mubashir) made the experience very relaxing, for which I was grateful. Mubashir carried out a comprehensive number of tests, and explained everything as he was going along, and at the end. An excellent - educational - experience overall.
HH St Alban's excellent
I have been using Hidden Hearing in St Alban's for the last two years. I have always found them to be very professional, helpful and friendly. The service provided by Rob, Mubashir and Yvonne is excellent. I would thoroughly recommend them.
Roopa Samani is an excellent…
Roopa Samani is an excellent practitioner. She puts you at ease and explains everything clearly. The whole process is easy and the results are amazing! Thank you Roopa!
Very friendly service and fast response
Very friendly service and fast delivery. Efficient diagnosis when had issue with hearing aid.
Good free hearing test
Had a free hearing test with this company. They were polite, thorough and reassure - and did not try to sell their products
Excellent Service.
Excellent Service.
My husband made an appointment in our local branch (St Albans) as he had noticed his hearing was detoriating. From the moment we walked through the door nothing was too much trouble. The audiologist ( Mubashir) was superb in explaining everything clearly, involving me in the test & giving us his best advice. My husband now has his hearing restored and is very happy with his hearing aids which have been programmed to his individual style. Thoroughly recommend Hidden Hearing for any hearing issues.
Professional and efficient ear wax removal
Procedure was carried out in a very professional and efficient way. I was put at my ease. No discomfort experienced. I am delighted with the outcome and I will recommend Hidden Hearing to anyone who requires ear wax removal.
Great experience
Roopa was kind and professional, explained the procedure clearly and made me feel very comfortable throughout.
Wax removal with the amazing Roopa!
I came to Hidden Hearing for a wax removal. The person I had for my appointment was Roopa Samani, she was very professional and kind and explained things clearly. She made the experience very relaxing and was efficient. Would definitely come back again and would recommend Roopa to anyone.
Very welcoming and professional
Very welcoming and professional thanks to Olivia and Mubashi
Good experience- wax removal
My husband went for wax removal before he has a full hearing test next week! Roopa was amazing, very patient and understanding, she explained everything very clearly.
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