Audika - St Albans Reviews 

178
TrustScore 5 out of 5

4.9

Market Place 10, AL3 5DG St Albans, England, GB


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Rated 5 out of 5 stars

I needed some help with my hearing aid. Despite it being several years since I purchased the aids (from Amplifon) the staff were incredibly helpful and kind and sorted out my problem.

Rated 5 out of 5 stars

I've been with Hidden Hearing/Audika for a number of years now and honestly can't recommend them enough. The care and support I've received has always been excellent, with regular check-ups and a... See more

Rated 5 out of 5 stars

James was both friendly and informative and following my hearing tests, spent a good time explaining how the devices compared. I felt free to ask questions which was useful and I look forward to comin... See more

Rated 5 out of 5 stars

I visited Audika in St Albans for ear wax removal and was really impressed with the whole experience. Olivia was extremely welcoming and friendly, making me feel comfortable from the moment I walked t... See more



Contact info

  • Market Place 10, AL3 5DG, St Albans, England, United Kingdom

  • 01727 894966

4.9

Excellent

TrustScore 5 out of 5

178 reviews

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4.9

All reviews

(178)

5,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional Earwax Cleaning

The shop in St. Albans is well appointed and the wax clearing service very professionally run. My heavily blocked ears needed two sessions but now I am hearing perfectly

15 June 2023
Unprompted review
Rated 5 out of 5 stars

If you have a nervous parent who’s…

If you have a nervous parent who’s struggling to hear- I can’t recommend hidden hearing enough. They put my Dad at total ease and it was wonderful to see him in the same day of having his hearing aids fitted taking part in family outings, he back calling me regularly on the phone and seeing his confidence back to where it used to be. The girls in the St Albans office were incredible and the audiologist was so knowledgeable. It was the best investment ever……. Thank you so much Olivia for making it happen - it’s wonderful when you meet people who make a difference in your life!

13 June 2023
Unprompted review
Rated 5 out of 5 stars

Trusting, friendly, reliable

Roopa provided a terrific service. Very reassuring, calming and knowledgeable. She helped answer all the questions I had and most importantly, cleaned the ears out!

10 May 2023
Unprompted review
Rated 4 out of 5 stars

Mum's Home visit…

I have paid for my mother's hearing aids £5,799 but have had no receipt through the post etc.
mum is thrilled with her new hearing aids and the tester phoned me and involved me in the decision making.
Thank you

24 April 2023
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Free hearing test and advice to go to see an ENT consultant. The most amazing thing, was that I was only there to accompany my wife on her appointment. Wonderfully professional audiologist who took me through the whole process. Cannot recommend highly enough

31 March 2023
Unprompted review
Rated 5 out of 5 stars

Friendly professional staff

Friendly professional staff, relaxed atmosphere, lots of time to discuss things.
Roopa on my return visit remembered quite a lot about me and took an interest. The process was painless and a real relief to get my hearing back in my left ear due to impacted wax. Thoroughly recommend the experience.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Very patient and kind

Visited twice for a wax removal. The first time I felt unwell and had to stop, but Roopa was very patient and kind and made me feel at ease. Second time everything was perfect and I'm very happy with the results. Thank you!

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Visited for ear wax removal. Olivia at reception was efficient and very friendly and made me feel welcome. Roopa was reassuring and calming and did a great job, I am returning for a follow up, free of charge, hearing test just to be sure my hearing isn’t any worse. Highly recommended.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

All round good experience

All round good experience. From the very welcoming receptionist to the ear care practitioner (Roopa Samani) who carried out my ear wax removal treatment. Could not have asked for a better service.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly impressed with home visit from Hidden Hearing…

Roopa Samani from Hidden Hearing attended my elderly and frail mother in her own home to use the microsuction technique to clear her badly blocked ears. Mum was nervous but Roopa was gentle, patient and super efficient. The improvement has been remarkable and will definitely improve Mum's quality of life. Thank you Roopa and Hidden Hearing!

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Expensive but worth every penny

Anyone making an appointment will have done research and know the approximate cost, so will not be shocked. The audiologist I saw did not try to sell me anything as I had been recommended by a friend who was extremely satisfied.
I, too, was most impressed by the examination and the options available. They seem simply keen to supply what you need and be willing to adjust to suit your experience. But you must be prepared to persevere and they really do settle down. And I have occasionally got to bed with mine in as I became so used to wearing them. I have not reviewed previously as I wanted to have them for 6 months to be able to provide a review with perspective. I have a review appointment at the shop in March and will have a further test to see if any adjustment is necessary.
Clearly I an a satisfied customer and have confidence that this will continue.

23 August 2022
Unprompted review
Rated 5 out of 5 stars

I have just had my ears suctioned

I have just had my ears suctioned. The practitioner Roopa was both efficient and friendly. (In case I have her name wrong she wears a very pretty watch!) I recommend Hidden Hearing. Thank you.
Catherine

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Had my ears Microsuctioned today by Roopa . She was totally professional but warm and empathetic. Extremely diligent to ensure that the procedure was a complete success. Thoroughly impressed with the service

1 February 2023
Unprompted review

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