Hennah Haywood Law Reviews 

121
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for guiding them smoothly and efficiently through often stressful property purchases and remortgages. People note that the legal team explains complex matters clearly, remains exceptionally approachable, and provides reliable communication from start to finish. Some reviewers were not happy with the overall service provided during their transactions. Consumers mentioned experiencing significant delays throughout property sales, alongside ongoing difficulties in receiving timely email responses to their important questions. Others felt that communication could be greatly improved when trying to reach out for regular updates.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that the team is professional,... See more

Staff

Clients share positive opinions on staff, frequently describing the legal team as professional, responsive,... See more

Customer service

Consumers find customer service to be positive and helpful, noting that queries are answered promptly.... See more

Response time

Users describe positive interactions with response_time, frequently highlighting the prompt and efficient... See more

User experience

Customers had positive experiences with user experience, finding the entire process remarkably smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Hennah Haywood law excellent. Especially Barwaqo Osman. She always answered the phone. Every action was done with speed. Super friendly & helped calmed me down through a stressful time moving... See more

Rated 5 out of 5 stars

The whole team of Hennah Haywood Law were exceptionally professional and explained all matters plainly in words that could be easily understood as opposed to legal jargon. We dealt with 3 members of... See more

Rated 5 out of 5 stars

Amy was fabulous throughout the whole process. She kept us well informed of everything. She remained professional and chased everything up in a timely manner to complete our purchase well before the... See more

Rated 5 out of 5 stars

We had to urgently get a mortgage and move house before our eviction date and HH Law did everything they could to help us. It was very stressful and was very close in the end, but Alice B, Jessica and... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Hennah Haywood Law pride themselves on being an approachable practice providing legal services in England and Wales. The firm’s historical roots date back to 1887, and we have evolved throughout the years to form the practice that we are today. We understand every case is different and are committed to providing accessible legal services, whatever your situation may be. We know that everyone will need access to legal advice during their lifetime and are on hand to support and understand your individual needs. Our eight specialisms include: Police Claims, Clinical Negligence, Wills and Probate, Property Transactions, Landlord and Tenant Law, Personal Injury, Historical Abuse and Criminal.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

121 reviews

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4.5

All reviews

(121)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you so much Henna haywood law for…

Thank you so much Henna haywood law for making our first property purchase go smoothly and quick! I could highly recommend this firm as they provide an exceptional service. Thank you Alice B. and Rachel and the rest of your team!!! Goodluck and thank you so much

15 May 2026
Unprompted review
Rated 1 out of 5 stars

SELLERS & FTB BEWARE

SELLERS & FTB BEWARE
If your buyer says they will use this firm, walk away immediately.

Based in East Anglia, we were dumbfounded that our FTB buyers elected to use a conveyancer based in Wales for conveyancing. Recommended by their mortgage advisor, and lured in by apparently low fees, what should have been a simple chain-free transaction of a Probate/Attorney sale and FTB has now, 13 weeks down the line, resulted in us remarketing.

This firm appears to provide no guidance to FTB so our understandably nervous buyers have not received reassurance and guidance and are floundering like injured birds.

There is no one competent for anyone to talk to at this firm. The emails from legal assistants are tokenistic, inflammatory and demonstrate a complete lack of either competence or care.

The company conducted searches by post so that they took over 7 weeks - a useful delaying tactic for them and then refused to engage in enquiry responses "we respond to enquiries in the order they are received to ensure fairness for all clients." despite our turning them in less than 48hours. "Moreover, we will continue towards completion as soon as possible, however, we cannot give a commitment that we will use our reasonable endeavours to exchange" - not best, reasonable. Who wants to deal with anyone who won't even give reasonable endeavours?

With no even suggested dates offered for exchange and our buyer seemingly unable to exert the pressure that might get this transaction moved to someone vaguely competent, we have had to draw a line. Undeserving of one star. Companies like this should not be allowed to practice.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Hennah Haywood…

Excellent service from Hennah Haywood Law throughout my purchase process. Communication was excellent from start to finish and I was always kept updated on progress. I was able to follow the timeline clearly and easily access updates whenever needed, which made the process much less stressful. The team were professional, supportive and efficient throughout. Thank you again for all your help.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Fab communication

Had an excellent experience with the firm.
Easy to make contact with and replies were quick, and available to speak to wether it be via phone or email. The online access was also really good too to keep a track of where it was at as well as to upload documents.
Abbie and Humza are a credit to the firm they have been brilliant throughout esp in some very trying times!
Would highly recommend!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Hennah…

We had a great experience with Hennah Haywood Law during our house purchase. As first-time buyers, we weren’t familiar with the process, but they made everything clear and easy to follow from the very beginning.

They were always kind, approachable, and understanding, taking the time to answer our questions and keep us informed at every stage. Their professionalism and support made what could have been a stressful experience feel much more manageable.

A special thank you to Rachel, Alice B, Alice H, and Jessica for their help and support throughout, it really made a difference.

We’re really grateful for their help and wouldn’t hesitate to recommend them to anyone buying a home.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Hennah…

I had a great experience with Hennah Haywood Law. Sehar Hussain who was managing my case was very professional and supportive. I felt very secure in their care. Aina Gbola steped in whenever needed and gave the best cusomer care and support.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. We used this firm to arrange our remortgage. Especially Tanya and remortgage team 2. They made the whole experience easy to understand, stress free with up to date communication. Very pleased. Thank you!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Overall a very positive experience

Sehar’s team have managed everything very professionally and all queries were answered promptly. They managed to complete on the agreed day even though the other party were delaying things. Overall a very positive experience.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Buying our first home

Buying your first home is always a scary process and as this was mine and my boyfriends first time neither of us had a clue what to do. Sehar made this process simple and explained everything in great detail leaving no confusion. She was always available to answer any questions and was kind and professional. I would highly recommend Sehar and Hennah Hayward Law to anyone starting the process of buying a house. We both cannot thank them enough.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I found Hennah Haywood law excellent

I found Hennah Haywood law excellent. Especially Barwaqo Osman. She always answered the phone. Every action was done with speed. Super friendly & helped calmed me down through a stressful time moving house. I would definitely recommend.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with our…

We had an excellent experience with our solicitors Hennah Haywood Law during our recent remortgage. From start to finish, they were highly professional, efficient, and a pleasure to deal with. Communication was outstanding — they were always on hand to answer any questions we had, no matter how small, and kept us fully updated at every stage of the process.

The online portal was particularly helpful, making it very easy to track the progress of our case and understand what was happening at each step. Everything felt clear, organised, and straightforward, which really helped reduce any stress.

On top of that, Libby and Rhys were consistently friendly, polite, and approachable throughout. We wouldn’t hesitate to use their services again and would highly recommend them to anyone going through a remortgage.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Ryan throughout my property purchase. From start to finish, he was professional, responsive, and very reassuring during what can be quite a stressful process.

He kept me informed at every stage, explained everything clearly, and made sure the transaction completed smoothly and on time. I really appreciated his efficiency and attention to detail, as well as his friendly and approachable manner.

I would highly recommend Ryan to anyone going through a property purchase – excellent service all around!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support with my case

Amazing support with my case! super clear with communication, Ryan Bater was very understanding and helpful with my transaction. A few other members of team specifically christina and sophie were also super friendly and informative with their work!

28 April 2026
Unprompted review

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