Hennah Haywood Law Reviews 

121
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for guiding them smoothly and efficiently through often stressful property purchases and remortgages. People note that the legal team explains complex matters clearly, remains exceptionally approachable, and provides reliable communication from start to finish. Some reviewers were not happy with the overall service provided during their transactions. Consumers mentioned experiencing significant delays throughout property sales, alongside ongoing difficulties in receiving timely email responses to their important questions. Others felt that communication could be greatly improved when trying to reach out for regular updates.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that the team is professional,... See more

Staff

Clients share positive opinions on staff, frequently describing the legal team as professional, responsive,... See more

Customer service

Consumers find customer service to be positive and helpful, noting that queries are answered promptly.... See more

Response time

Users describe positive interactions with response_time, frequently highlighting the prompt and efficient... See more

User experience

Customers had positive experiences with user experience, finding the entire process remarkably smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found Hennah Haywood law excellent. Especially Barwaqo Osman. She always answered the phone. Every action was done with speed. Super friendly & helped calmed me down through a stressful time moving... See more

Rated 5 out of 5 stars

The whole team of Hennah Haywood Law were exceptionally professional and explained all matters plainly in words that could be easily understood as opposed to legal jargon. We dealt with 3 members of... See more

Rated 5 out of 5 stars

Amy was fabulous throughout the whole process. She kept us well informed of everything. She remained professional and chased everything up in a timely manner to complete our purchase well before the... See more

Rated 5 out of 5 stars

We had to urgently get a mortgage and move house before our eviction date and HH Law did everything they could to help us. It was very stressful and was very close in the end, but Alice B, Jessica and... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Lawyer
  4. Legal Services
  5. Real Estate Attorney

Written by the company

Hennah Haywood Law pride themselves on being an approachable practice providing legal services in England and Wales. The firm’s historical roots date back to 1887, and we have evolved throughout the years to form the practice that we are today. We understand every case is different and are committed to providing accessible legal services, whatever your situation may be. We know that everyone will need access to legal advice during their lifetime and are on hand to support and understand your individual needs. Our eight specialisms include: Police Claims, Clinical Negligence, Wills and Probate, Property Transactions, Landlord and Tenant Law, Personal Injury, Historical Abuse and Criminal.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

121 reviews

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4.5

All reviews

(121)

113 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Team of People/Great Platform

I have used Hennah Haywood twice now and can say both times I have had a great experience with everyone I've spoken to. The platform (Howla) is really clear and informative and the Team are great (even my estate agent commented on how good they were). Would highly recommend them to anyone.
Special thanks to Rhys Kinsey-Jones, Libby Capell and Farah Abdo.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilhant achievement

Brilhant achivement!
I proud of quality of the service I had facing with Hennay Haywood Law.
I was struggling with different challenges in mine buyng processes it was stressful but I fortunately I have full support in every stage of the buying process is not just
" money taking" I had emotional and provisional support in all process my Massive Gratitude for all of you !

I would strongly recommend your services for everyone who dream to buy houses believe is possible with right people,

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from Start to Finish

I have recently completed on a property purchase using Hennah Haywood Law, and I genuinely could not be happier with the service I received.
The entire process was handled with professionalism, efficiency and excellent communication throughout. Every member of the team was responsive, knowledgeable and proactive, ensuring that I was kept informed at every stage. What can often be a stressful experience was made remarkably smooth and straightforward thanks to their attention to detail and commitment to client care.
As the Managing Director of Portfolio Finance, I regularly recommend solicitors to my clients, so it is incredibly important to me that those recommendations are backed by consistently exceptional service. Having experienced Hennah Haywood's service firsthand once again, I can confidently say they continue to exceed expectations.
Their ability to combine professionalism with a genuinely personal approach sets them apart. I always felt that my transaction was a priority, and any queries were dealt with promptly and thoroughly.
A huge thank you to the entire team for making this purchase such a seamless experience. I would not hesitate to recommend Hennah Haywood to anyone looking for a reliable, efficient and client-focused conveyancing firm, and I look forward to continuing to work with them both personally and professionally in the future.
Carly Ling

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Amy was fabulous throughout the whole…

Amy was fabulous throughout the whole process. She kept us well informed of everything. She remained professional and chased everything up in a timely manner to complete our purchase well before the time line.
Would recommend 💯. Thank you

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Sehar Hussain from HH Law was a Godsend that saved the day!

I cannot recommend Sehar Hussain and the Conveyancing Team at Hennah Haywood Law highly enough.

After a very difficult and stressful property transaction, Sehar stepped in and quite literally saved the day. Following a disappointing experience with another conveyancing firm, everything felt stuck and at risk of falling apart. From the moment Sehar took over, she was proactive, determined, and completely committed to getting us over the finish line.

Sehar fought tooth and nail for us, chasing everyone who needed chasing, bringing all parties together, and making sure nothing was left unresolved. Her communication was excellent throughout, and she always kept us updated and reassured during what was an incredibly stressful time.

What impressed me most was her dedication and persistence. When others seemed happy to let things drift, Sehar took ownership, drove the process forward, and made things happen. She was organised, professional, knowledgeable, and genuinely cared about achieving the best outcome for her clients.

I also loved the secure online portal used by Hennah Haywood Law. It made uploading documents simple and gave me confidence that everything was safely stored in one place and that nothing would be missed. I particularly appreciated the email updates we received whenever documents were completed, reviewed, or progressed. It kept us informed throughout the process and made a stressful transaction feel much more manageable.

For my family, this wasn't just a property transaction. It was a our beautiful home and a secure future. I genuinely don't believe we would have completed when we did without Sehar's hard work and determination.

Sehar was a true Godsend, and we will be forever grateful for everything she did for our family. She brought everyone together, aligned all parties, and made what seemed impossible possible.

If you are looking for a conveyancing solicitor who goes above and beyond, I would not hesitate to recommend Sehar Hussain and the Conveyancing Team at Hennah Haywood Law.

Thank you from the bottom of my heart. My family and I will never forget what you did for us.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional services

Georgia, Abbie and Humza were very professional with our sale and purchase. They were always on hand to go through things we didn’t understand. Would throughly recommend them.

2 June 2026
Unprompted review
Rated 3 out of 5 stars

Helpful

HH Law was recommended to me to help me buy my first home. Kate, Daniel and Morgan were assigned to my conveyance case. They managed to get the job done despite a lot of difficulties with the seller's solicitors causing a lot of delays. Helpful but sometimes didn't clarify certain terminology when asked.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with my…


I had an excellent experience with my solicitor throughout my property transaction. They were professional, efficient, and kept me informed every step of the way. Buying/selling a home can be stressful, but they made the entire process feel smooth and manageable. Their attention to detail and quick responses gave me complete confidence from start to finish. I would highly recommend their services to anyone needing reliable property legal support. Special thanks to Sehar and her team Josephine, Aina, Huw.

2 June 2026
Unprompted review
Rated 4 out of 5 stars

Kept informed

After some initial challenges with one individual, who soon after left the business, the rest of the team were great, were easy to contact and the notification system gave reassurance that things were moving forward.

1 May 2026
Unprompted review
Rated 4 out of 5 stars

Amy and Charlie provided professional…

Amy and Charlie provided professional and efficient service. They stepped in and managed our situation exceptionally well, taking the time to explain all the complicated issues clearly. We are grateful for their expertise and support.

22 May 2026
Unprompted review
Rated 3 out of 5 stars

I found the experience very slow indeed…

I found the experience very slow indeed despite the fact that the sale of our flat didn't include an estate agent as we knew the buyer and negotiated the sale price ourselves and there was no onward chain as this was a buy to let sale. Hannah Hayward Law didn't seem to be proactive in pushing things along and I at times had to intervene and deal with the buyers request myself. We finally got there after 5 months but not overall impressed with the service we received.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently used HHL for the first time…

I recently used HHL for the first time to support the legal work for my remortgage, following a recommendation from my mortgage broker.

From start to finish, I found the team to be highly professional, knowledgeable, and easy to deal with. I received regular updates throughout the process, and any individual queries or questions I had were answered efficiently and in a timely manner.

The entire process took around 4 weeks, and our goal was to complete the conveyancing by the end of May 2026, which they successfully achieved.

A big thank you to Libby, Rhys, Huw, and the wider team for guiding us through the process and helping everything run smoothly.

I would have no hesitation in recommending HHL to others.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Urgent Mortgage Turnaround

We had to urgently get a mortgage and move house before our eviction date and HH Law did everything they could to help us. It was very stressful and was very close in the end, but Alice B, Jessica and Alice H got us over the line. If I ever need the services of a lawyer again HH Law is who I will contact first and I will recommend them.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Conveyancing is still personal

We used HH Law when we sold our home, and honestly, we couldn’t have asked for better support. Anytime we needed information or had questions, the team replied quickly and explained everything in a way that actually made sense.

Everyone was great, but Kate really stood out. She handled everything with total professionalism and was always friendly, approachable, and easy to deal with - especially over email.

At one point, Newport Council seemed determined to throw every obstacle they could at us, but Kate handled it brilliantly and somehow managed to stay upbeat throughout it all.

A huge thank you to Kate, Najmin, James and everyone at HH Law for supporting us through the whole sale. We genuinely appreciate everything you did for us.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

I would like to sincerely thank the…

I would like to sincerely thank the whole team for their excellent work and support throughout the entire process. Everything was handled professionally, clearly, and much faster than I expected.

Communication was always great — every message, question, or concern was answered quickly and respectfully. You could really feel that everyone was doing their best and genuinely cared about achieving the best result.

The whole process went smoothly and without unnecessary stress. I highly recommend this team to anyone looking for reliable and professional solicitors. Thank you again, and I wish you continued success and many happy clients in the future.

Mr. Dmytro Kit

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal team

Barwaqo, Kate and Naj where incredible! They were patient and answered all my questions. They were quick to communicate with me and kept me informed of every update at all times.

Usually buying and selling a property can be stressful but the team just made it so easy and simple and did everything so quickly. Would definitely reccomend their services!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Responsive & Commercial Service

Great service from Hennah Haywood Law throughout a complex refinance and bridging transaction.

Najmin, Barwaqo and the team were professional, responsive and always willing to help keep the matter progressing smoothly despite tight deadlines and complex lender requirements.

Very good communication throughout and a commercial approach to getting the deal completed. Would definitely recommend and look forward to working together again.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Kate, Naj and Barwaqo are the A-team!

Fantastic solicitors, they made the process of selling and purchasing a home (a combination we've not experienced before) simple to understand and easy to follow progress. We consistently felt communicated with, informed, updated and advised at every step. Kate, Naj and Barwaqo were all amazing and I couldn't have felt more supported by the team.

19 May 2026
Unprompted review

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