heliguy™  Reviews 

485
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for their exceptional knowledge, patience, and supportive approach, making learning experiences enjoyable and stress-free. The user experience is frequently highlighted as excellent, with courses being well-structured, easy to follow, and comprehensive, including valuable learning materials and mock exams. Customers appreciate the outstanding service and communication, noting the team's responsiveness and willingness to assist throughout the entire process. People felt thoroughly prepared for exams and gained significant confidence, even those with no prior experience. The continuous support, from initial inquiries to post-course assistance, ensures a smooth and effective learning journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the training was user-friendly... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency, speed, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers reporting excellent support and great... See more

Product

Customers had positive experiences with product, highlighting excellent courseware and well-maintained,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course at Heliguy was superb. It felt a little overwhelming at first when confronted with the whole course. But everything required is included. I just went through the course one step at a time a... See more

Rated 5 out of 5 stars

The guys at Heliguy don't just take your money and vanish. The web chat facilitates contact with a real life member of the team and they answer all and any questions in such great detail and never mak... See more

Rated 5 out of 5 stars

Lois was my flight assessor today. She made me feel welcome and put me at ease on what was set to be an otherwise nerve wracking experience. She was clear and concise in her instructions and made the... See more

Rated 5 out of 5 stars

I completed a training day with Lois Smith. Lois was an amazing teacher and I thoroughly enjoyed the day, she helped me gain my confidence flying and I went on to pass my test the next day. Seeing as... See more


Company details

  1. Flight School
  2. Hobby Store

Written by the company

HELIGUY.com™ is an industry-leading supplier of consumer and commercial DJI™ drones, and drone training accreditation issued by the UK Civil Aviation Authority (CAA).


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

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4.9

All reviews

(485)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

The Ideal Drone Course

Just completed my GVC and I have to say this was one of the best structured courses I have seen. Great LMS and great communication with the support where it is needed and regular updates. Everyone on the team are very friendly and I found the process very smooth. Well worth it!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Heliguy Drone Training

I recently completed my GVC drone course with Heliguy and would highly recommend this course. Although it was challenging at times, the training staff were helpful with their guidance and were always on hand to answer any queries. Brad was very calming and assuring on the day of the practical assessment which helped with any nerves. Overall, I think this course is excellent in preparing for ‘real life’ drone flying and would like to thank the full team for their help.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

A massive thank you to all the team at…

A massive thank you to all the team at Heliguy.

Even prior to the course commencing, all communication and joining instruction was professional and extremely helpful.
Our instructors, Odysseus and Tom, were both fantastic, with knowledge and experience that is second to none. They both took the time to explain every aspect of the course and answered all of my (many) questions.
I look forward to working with Heliguy again in the future.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Drone Hire Service

Excellent Drone Hire Service

I recently hired drone equipment from Heliguy, and the experience was fantastic from start to finish. Their team was incredibly knowledgeable and helpful, providing expert advice to ensure I got the right gear for my needs. They took the time to answer my questions and made the whole process smooth and stress-free.

One of the standout aspects was their efficient next-day delivery. The drone arrived on time, well-packaged, and in excellent condition. Everything was included to get me up and running straight away. What really impressed me was the attention to detail – Heliguy provided all the necessary return packaging, making it incredibly easy to send the drone back once I was finished.

The overall hiring process was seamless, with clear instructions and no hidden surprises. Their customer service team was also on hand for any queries, which added an extra layer of confidence in using their service.

Whether you're a professional drone operator or just need equipment for a specific project, I would highly recommend Heliguy. Their expertise, reliability, and customer-focused approach make them a top choice for drone hire in the UK. I’ll definitely be using them again in the future.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

A2/GVC

The entire process of obtaining the A2/GVC certificate was great. The amount of information in the online training course was fantastic and delivered well and Faye was lovely and calming during the online test. When it came to doing the practical GVC test, Odysseus put us at ease and made the experience enjoyable rather than nerve racking. Communication from Heliguy was fast and helpful whenever needed. 10/10.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

GVC course instructor

Bradley was my instructor for the GVC course and assessment. Brilliant guy and amazing instructor. Highly recommend the course for anyone looking to pass a GVC qualification. Heliguy are fantastic.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Bradley and odis were absolutely…

Bradley and odis were absolutely fantastic help and were great reassurance when I was worried on my test. They were great help from start to finish of the process so can’t thank them enough. Cheers Lads

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Practical Drone Assessment

Tom was my assessor on the occasion I had passed my practical exam. He made me feel so relaxed and at ease during the whole process. He informed me on the minors I had obtained but the way he presented this was very professional and I didn't feel criticised at all. He was relatable and understanding and overall I believed I passed due to being so relaxed.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I just finished my GVC course with Heliguy. The learning materials are thorough, and the training staff are very helpful, knowledgeable, and responsive with queries. I was given thorough assessment feedback.
I would recommend as a drone training provider.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

VLOS Course

Would just like to say a big thank you to both Lois and Brandon for delivering a great VLOS course.

Both were extremely helpful, knowledgeable and patient - important as I had no prior drone experience. I was in Lois' group the majority of the time so would just like to mention how good of a teacher she was, and was always positive throughout which was a big help.

Thank you!

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Just Completed GVC with Heliguy

Just Completed GVC with Heliguy. From the initial contact, online instruction, flying days and course completion, it was ran professionally thought. I would recommend Heliguy for their quality of training and support.

25 October 2024
Unprompted review
Rated 4 out of 5 stars

VLOS Course week beginning 14th October 2024.

I was enrolled on a visual line of sight course with Heliguy, week beginning 14th October 2024 (work related) and was immediately impressed with how developed the company was.
I have little to no experience with drones and what organisations are out there teaching piloting therefore was impressed to see Heliguy so well equipped and how professional they came across.

The course itself was interesting and I learned a lot, I would like to note that the power point content was a struggle to get through and feel future courses would benefit more with practical sessions between presentations e.g. setting up and dismantling the drone, going through its features or even generating a notam or going through a flying session and what is required.

The trainers were excellent and very approachable. I spent the majority of my week with Lois who was a fantastic teacher with an excellent teaching style and was very positive towards everyone and their abilities. This I found was particularly good as anyone who is completely new to the drone world would feel right at ease with Lois who encouraged everyone and made the week fun.

Overall 4 stars to Heliguy the only criticism being the amount of powerpoint input (although understandable).

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Pre-assessment instruction

Bradley was an excellent instructor. I had a days worth of tuition in the run up to my assessment and his insight and instruction was spot on. Very knowledgeable and full of hints and tips to improve my flying and successfully pass the final assessment - which I did. Thanks a lot to Heliguy and especially Bradley. 5 star

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Heliguy's outstanding service again

I Ordered a Dji Mini 4 Pro Flymore Combo from Heliguys yesterday and it has just arrived fantastic service from them item factory sealed and cellophaned not everyone does this ordered from them before it's the place to go if you want unused items that have not been sent out returned and then sent to you I have been caught out with other companies in the past but never with Heliguys i will continue to purchase from them everytime many thanks for a really easy purchase.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

The training course was great

The training course was great. Brandon and Lois were very helpful and informative. Our group was split and I had Lois as my instructor and she was amazing. Really supportive and was able to keep us calm. We had lots of laughs along the way!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

General line of site Training course…

General line of site Training course was fab through Heliguy. Very informative and fantastic support from both instructors Lois and Brandon.
Our groups split into 2 and Lois was an absolutely fantastic instructor who was able to keep everyone calm (which with us lot was a challenge) lots of laughs and learning and we all thankfully passed!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Heliguy GVC course…

Just did the GVC course with Heliguy having never flown a drone previously. Great initial communication for the theory e-learning and on attending the practical training Tom gave a great introduction as to what to expect, and top marks to Chris who carried out the actual training and explained everything in a friendly and methodical manner. Highly recommended!

24 October 2024
Unprompted review
Rated 5 out of 5 stars

VLOS Course

Recent completed a VLOS course with Heliguy. The course was organised very well and was presented without complaint. Louis who was my direct trainer will brill!!

14 October 2024
Unprompted review

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