All staff and trainers (we had Luke and Louis) were super approachable and helpful throughout the course delivery. The PowerPoint had mixed media which helps to keep you hooked in. You were able to as... See more
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Review summary
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Reviews shaping this summary
I am a commercial drone operator. I had (what I thought) a technical issue with my Matrice 4E Enterprise. Following an email Tom from Coptrz called me and within 2 minutes talked me through both m... See more
Company replied
I've recently had two UAVs in for investigation of a fault. On Both occasions, Tom Barnes in the technical department has been quick to inform on receipt of UAV, updates on fault finding and follow... See more
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Practical assessment was cancelled twice due to weather. Was rescheduled quickly and plenty of time was given beforehand when it had been cancelled. Turned up to my flight assessment, and Louis w... See more
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Company details
Written by the company
Coptrz is the UK’s leading drone solutions provider, helping organisations and individuals unlock the full potential of drone technology. Based in Leeds, West Yorkshire, Coptrz delivers complete expertise across hardware, software, and training to ensure customers operate safely, efficiently, and compliantly. Trusted by more than 12,000 drone operators, Coptrz partners with leading global brands including DJI, Parrot, Wingtra, and Flyability to supply advanced drones and payloads for industries such as public safety, surveying, inspection, and creative media. The company also offers industry-recognised training through Coptrz Academy, covering A2 CofC, GVC, and specialist commercial certifications. Driven by innovation and customer success, Coptrz is transforming how drones are used across the UK. From hobbyists capturing stunning aerial footage to businesses improving their workflows with UAV data, Coptrz provides expert advice, ongoing support, and tailored solutions to suit every operator. With a dedicated team of drone specialists, next-day UK delivery, and a mission to make drones accessible to everyone, Coptrz is the trusted partner for all drone needs, helping you fly smarter, safer, and further.
Contact info
3 South Parade, LS1 5QX, Leeds, United Kingdom
- 0330 111 7177
- services@coptrz.com
- coptrz.com
4.8
Excellent
379 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Professional service, quality instructors
Recently attending the GVC - RPC L1 Training up at Coptrz Training area in Leeds and was not left disappointed. Both Louis and Joel were knowledgeable and passionate about the service they deliver on behalf of Coptrz. Although seasoned pilots, the team made us feel relaxed and at ease. Nothing was too much trouble for these guys and we left happy knowing that Coptrz can deliver a professional training package and supply contract.
28 April 2026
Unprompted review
Reply from Coptrz
Thank you for the fantastic feedback. We’re delighted to hear you enjoyed the combined GVC and RPC-L1 training experience at our Leeds training facility and that both Louis Pollard and Joel McAllister helped create a relaxed and supportive environment throughout the course. Delivering professional, practical training while making candidates feel confident and at ease is exactly what we aim for, so it’s great to know that came across. We really appreciate your support and look forward to working with you again through both training and operational support at Coptrz
Reply from Coptrz
Thanks for the review!
Very many thanks to Olivia in the…
Very many thanks to Olivia in the Training Team plus all the Coptrz staff for your continued support and excellent service for my team and MSc Environmental Drone Remote Sensing students at Swansea University. I highly recommend Coptrz for their quality of service and swift attention to any queries.
29 April 2026
Unprompted review
Reply from Coptrz
Thank you for taking the time to share this—it's great to hear such positive feedback.
Olivia and the wider Training Team will really appreciate the recognition, and it’s especially rewarding to know the support is making a difference for both your team and the MSc Environmental Drone Remote Sensing students at Swansea University.
We’re committed to maintaining that level of service and responsiveness, so it’s fantastic to see it reflected in your experience. If there’s anything further we can support you with, we’re always here to help.
REAL quick to work through easy to…
REAL quick to work through easy to understand and important for foundation.
22 April 2026
Reply from Coptrz
Thanks for the review!
Top class service for my RPC-L1 course
Top class service for my RPC-L1 course. From the organisation from Olivia, training with Luke and test with Jay, all were fantastic. Very knowledgeable and give you the time and support you need. Great work!
24 April 2026
Unprompted review
Reply from Coptrz
Thank you for taking the time to leave such positive feedback.
We’re delighted to hear you had a great experience throughout the course, and that the support and expertise from the team made a real difference. We’ll be sure to share your comments internally.
We appreciate your support and look forward to working with you again in the future.
highly recommend company and training
Louis delivered highly valuable training, drawing on real-world experience and tailoring the content specifically to our operational needs. The hands-on approach was particularly effective, and he was able to answer all questions clearly and confidently. The post-training support, including assistance with flight zone mapping and flight logs, has been extremely well received by the whole team.
22 April 2026
Unprompted review
Reply from Coptrz
Thank you for taking the time to share such detailed feedback.
It’s great to hear that the training delivered by Louis added real value and was aligned to your operational needs—that’s exactly the outcome we aim for. The hands-on approach is a key part of how we deliver training, so it’s particularly good to know that this made a difference for your team.
We’re also pleased that the post-training support, including flight zone mapping and flight logs, has been useful. Ensuring teams feel supported beyond the training session itself is really important to us.
I’ll make sure your feedback is shared with Louis and the wider team. Thanks again for your comments and for choosing Coptrz.
Payables query resolved!
Contacted Gemma with query on Payables accounts…….received email back within 2 minutes resolving the issue.
Great service and great attention to detail……as usual!
23 April 2026
Unprompted review
Reply from Coptrz
Thanks Darren!
Very thorough and attentive training…
Very thorough and attentive training staff. i've already gone back for more courses
13 April 2026
Reply from Coptrz
Great to hear you’ve come back for more—that’s the best feedback we can get. Thanks for taking the time to share this, and we’ll make sure the training team keeps delivering at that standard.
The Best 3-day in-person GVC Drone Course
The best 3-day in-person GVC Drone Course in the UK by Coptrz, led by instructor Louis Pollard, provides comprehensive training essential for transitioning to a professional drone pilot. The engaging, hands-on curriculum offers the expertise and confidence needed to master complex regulations and flight requirements. Highly Recommended!!!
31 March 2026
Reply from Coptrz
Thank you for the great feedback and recommendation—it’s really appreciated.
We’re glad the course delivered the level of confidence and support needed, and we’ll be sure to pass your comments on to Louis.
All the best with your next steps, and if you need anything further, we’re always here to help.
GOOD COMMUNICATION
Had a minor inconvenience with item not in stock although when ordered was available. However full credit to them sorting my order out and satisfying my order in the end, I would use them again.
30 March 2026
Reply from Coptrz
Thank you for your feedback—we really appreciate you taking the time to share your experience.
We’re sorry for the initial inconvenience with the stock availability, but we’re pleased we were able to resolve this quickly and get everything sorted for you in the end. It’s great to hear that this left you feeling confident to use us again—that means a lot.
If there’s ever anything we can do to improve your experience further, please don’t hesitate to reach out.
Just completed the GVS drone course…
Just completed the GVS drone course this week with Luke - top instructor. Really knowledgeable, explained everything clearly, and made the whole course easy to follow. Highly recommend 👍
2 April 2026
Unprompted review
Reply from Coptrz
Great to hear this—thanks for sharing your experience.
We’re really pleased you enjoyed the GVC course and that Luke made such a strong impression. Being knowledgeable is one thing, but delivering it in a clear and easy-to-follow way is exactly what we aim for, so it’s great to see that come through.
Thanks again for the recommendation, and all the best with your flying going forward.
Training was very easy to get involved…
Training was very easy to get involved with and I could do it at a time that suited me. If I needed to go over something again I could just move the video back or read the text so great ways for me to learn.
9 March 2026
Reply from Coptrz
Great to hear the training worked so well for you—thanks for taking the time to share this.
We’re really pleased the flexibility of the course helped you learn in a way that suited you, and that being able to revisit the videos and materials made a difference. That’s exactly what we aim for with our online training—giving you control over how and when you learn, without feeling rushed.
Thanks again for the feedback, and we’re glad you had a positive experience with Coptrz.
GVC Training
Completed my GVC Exam with COPTRZ. The instructor i had on the day was Louis. He made the exam feel very comfortable when conducting this. Was open to questions at the exam and seemed very informed. No complaints.
20 March 2026
Unprompted review
Reply from Coptrz
Thank you for taking the time to share your experience.
It’s great to hear that your GVC exam went smoothly and that Louis helped create a comfortable and supportive environment on the day. We place a big emphasis on making sure candidates feel at ease while still maintaining the standards required, so it’s brilliant to know that came across.
We’ll be sure to pass your feedback on to Louis.
Replacement GVC
Contacted Coptrz asking for a replacement copy of a lost GVC. Jay couldn’t have been more helpful and managed to locate and supply a fresh copy of my licence within a few minutes, for a course completed over 2 years ago. The training itself was excellent and the after service equally impressive.
25 March 2026
Unprompted review
Reply from Coptrz
Thank you for taking the time to share this feedback.
It’s great to hear that the team was able to quickly locate and provide a replacement copy of the GVC, even after such a long period. Delivering reliable support, both during and after training, is something we place a strong emphasis on.
We’re also really pleased that the training experience met expectations and continues to provide value. Feedback like this reinforces the importance of maintaining high standards across both training and customer support.
If any further assistance is ever needed, the team will always be happy to help.
Staff always very understanding and…
Staff always very understanding and helpful
25 March 2026
Unprompted review
Reply from Coptrz
Thnaks for the review!
Great product
Great product, sold at a really competitive price and amazing Super fast delivery. Can't fault customer service.
9 March 2026
Reply from Coptrz
We’re delighted to hear you’re happy with the product, pricing, and super-fast delivery. It’s also fantastic to know our customer service met your expectations.
Thanks again for your support—we look forward to helping you again in the future.
It’s my first time doing a drone course…
It’s my first time doing a drone course so I was initially apprehensive as one us however the the guys here are so helpful so if your stuck or your not sure on a subject there’s a friendly helpful person to assist your questions.
16 March 2026
Reply from Coptrz
Thank you for sharing your experience—we really appreciate it.
It’s completely natural to feel a bit apprehensive when starting something new, so it’s great to hear that the team helped put you at ease. Creating a supportive and approachable learning environment is really important to us, and we’re pleased that came across during your course.
We’re glad you felt comfortable asking questions and getting the support you needed—wishing you all the best on your drone journey, and we hope to see you again soon.
Very useful and insightful and…
Very useful and insightful and inciteful course that has created much conversation in our group. My only criticism is that it was very expensive for a relatively minimal return for what is essentially a charity organisation. I appreciate that the business exists to create profit, but perhaps some consideration to follow up support?
11 March 2026
Reply from Coptrz
Thanks for your review - please let us know what follow up support your require.
Super fast delivery - excellent service
Super fast delivery - great communication.
Even got an email (from a real person)just after delivery to make sure that the delivery went well.
After delivery I had a technical question that they answered with no fuss. Again, I dealt with a real person.
Brilliant experience.
I will be shopping with these guys again.
10 March 2026
Reply from Coptrz
Thank you for such a fantastic review—we really appreciate you taking the time to share your experience.
It’s great to hear that you were happy with the speed of delivery, clear communication, and the personal follow-up after your order arrived. We pride ourselves on keeping things human, so it’s especially good to know that speaking with a real person made a difference.
We’re also glad we could quickly help with your technical question—support doesn’t stop at delivery for us.
From simple curiosity
From simple curiosity, through a hobby, to a full-scale business plan with good people by my side.
Oh, I’ll definitely be coming back to this company for “shopping” more than once ;)
9 March 2026
Reply from Coptrz
Thank you for sharing this—what a great journey to be on!
It’s fantastic to hear how things have progressed from initial curiosity all the way to building a full-scale business, and we’re really pleased to have been part of that along the way.
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