heliguy™  Reviews 

485
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for their exceptional knowledge, patience, and supportive approach, making learning experiences enjoyable and stress-free. The user experience is frequently highlighted as excellent, with courses being well-structured, easy to follow, and comprehensive, including valuable learning materials and mock exams. Customers appreciate the outstanding service and communication, noting the team's responsiveness and willingness to assist throughout the entire process. People felt thoroughly prepared for exams and gained significant confidence, even those with no prior experience. The continuous support, from initial inquiries to post-course assistance, ensures a smooth and effective learning journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the training was user-friendly... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency, speed, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers reporting excellent support and great... See more

Product

Customers had positive experiences with product, highlighting excellent courseware and well-maintained,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course at Heliguy was superb. It felt a little overwhelming at first when confronted with the whole course. But everything required is included. I just went through the course one step at a time a... See more

Rated 5 out of 5 stars

The guys at Heliguy don't just take your money and vanish. The web chat facilitates contact with a real life member of the team and they answer all and any questions in such great detail and never mak... See more

Rated 5 out of 5 stars

Lois was my flight assessor today. She made me feel welcome and put me at ease on what was set to be an otherwise nerve wracking experience. She was clear and concise in her instructions and made the... See more

Rated 5 out of 5 stars

I completed a training day with Lois Smith. Lois was an amazing teacher and I thoroughly enjoyed the day, she helped me gain my confidence flying and I went on to pass my test the next day. Seeing as... See more


Company details

  1. Flight School
  2. Hobby Store

Written by the company

HELIGUY.com™ is an industry-leading supplier of consumer and commercial DJI™ drones, and drone training accreditation issued by the UK Civil Aviation Authority (CAA).


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

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4.9

All reviews

(485)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome instructor and great course!

I have just completed the GVC training course with Heliguy - fantastic experience!
I am so pleased that this organisation employ such knowledgeable, approachable and professional staff in Lois and Andrew.
With the course broken down to two groups, Lois was my allocated instructor. I applaud her patience and proactive approach to the delivery of the training. I had never operated a drone prior to the course and can confidently say that Lois allowed me to develop the skills and knowledge required to successfully pass the course through her dedicated approach and top level professionalism. I would highly recommend this course.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

The best instructor’s

I had never flown a drone before this course and I can honestly say that Lois my instructor was so patient with me. Everything was explained well and nothing was too much trouble for her to go over again. She made sure everyone understood fully before moving on to something new.
Andrew and Lois are both really good instructors they make you feel calm and are both very knowledgeable, whether that’s in the classroom or out on the field.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend, especially Bradley, for GVC training

Today and yesterday I completed the GVC training course and my GVC assessment with Bradley from Heliguy, and I couldn’t have asked for a better experience. With very little flight experience beforehand, I was a bit apprehensive, but Bradley led me through everything calmly and clearly.

He explained each step in a way that was easy to follow and built my confidence throughout the day. Even when both my UAV and Heliguy's UAV experienced calibration issues, Bradley handled the situation with complete professionalism and quickly resolved the problems.

By the time of the assessment, I felt as prepared and reassured as I could be. Even under pressure, Bradley’s calm and supportive approach made the experience far less daunting, and I left feeling confident in my abilities.

I would highly recommend Bradley and Heliguy to anyone looking for training and assessment for their GVC.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Gained my GVC

Gained GVC with a thouroughly enjoyable 3 day course delivered by Tom. Tom has a very engaging, positive, low pressure and fun teaching style that has built the confidence and practical skills I need to perform my job role. The service and advice from the team has been second to none. Cheers Heliguy

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Passed renewal first time!

After 5 years it was time to renew my A2 CofC and Heliguy came recommended.

The course was really well laid out and easy to follow submitting the practical flight records also simple and easy.

I really like the mock exam which helped me really hone my learning, and the net result passed first time!

Thanks guys, see you in 5 years.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

GVC Assessment

Heliguy have been fantastic to deal with to allow myself and colleague to complete our GVC assessments. Communication with Lois prior and during has been brilliant and Andrew, who was our assessor couldn't have been better. Extremely professional, great communication skills and really knowledgeable!

Would have no hesitation recommending heliguy and hope to work with them again in future.

Thank you both again!

25 September 2025
Rated 5 out of 5 stars

I have just completed my GVC practical…

I have just completed my GVC practical assessment with Lois and Ody. Absolutely great instructors and put my mind at ease. Their knowledge and patience is second to none and I would highly recommend any future drone pilots to complete their training with Heliguy.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Lois and Ody Were The Best!

Had the most amazing 2 days with Lois and Ody who took me from zero to passing my GVC!

Great instructors who were super patient and made it an absolute joy to learn.

Would highly recommend the Heliguy training.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Don't Go Anywhere Else! These are the guys - Fantastic

Reliable, fast and effective repair of my drone, assessed and repaired by honest people operating with integrity. I simply wont go anywhere else after experiencing such an outstanding service from people who are excellent at communicating with their customers. Can't thank these guys enough. Within a few days I went from a crashed, broken drone, to receiving a fully functioning repair at a fabulous cost. Happy days!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Successful completion of GVC training and assessment

Completed my practical training and assessment over the two days culminating in successful examination. Andrew was my instructor/assessor. Having very little experience in drone flying, Andrew was great at putting me at ease with his personable manner and patience. Thoroughly enjoyable experience, thanks Andrew.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Heliguy A2 CofC and GVC

I’ve just completed and passed my A2 CofC and GVC with Heliguy and I can’t recommend this training provider highly enough. Heliguy training has been a great learning experience with an excellent online course. Thank you to the team members who helped and supported me with any questions I had (I’m sorry I’ve not remembered your names).

For the names a have remembered… A big thanks goes to Ryan, who carefully reviewed my planning documentation and lengthy PDRA01 operations manual. His attention to detail and support behind the scenes made the process so much smoother and gave me real confidence heading into the assessment.

However, the real star of the show was Lois, my flight assessment assessor/coordinator. From the moment I arrived she was welcoming, approachable and instantly put me at ease. What could have been a nerve racking day turned into something genuinely enjoyable thanks to her calm, friendly manner. Her professionalism and depth of knowledge around drones, aviation law and systems is second to none — she even went the extra mile to show me features I hadn’t yet discovered. That kind of passion and expertise really stood out.

Honestly, if you get Lois as your assessor, you’ve basically won the lottery. She’s the perfect blend of professional and approachable and she turned what I expected to be a stressful test into a positive, confidence building experience. She’s a huge credit to the organisation and deserves every bit of praise.

Without doubt, a 5-star experience from online training, learning modules, exams all the way to flight assessment!

Thank you ALL very much.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

I recently passed my practical…

I recently passed my practical assessment with Lois as my instructor. A big thank you to Lois who made the experience enjoyable and relaxing! I look forward to putting my learning into practice

28 August 2025
Unprompted review

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