heliguy™  Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for their exceptional knowledge, patience, and supportive approach, making learning experiences enjoyable and stress-free. The user experience is frequently highlighted as excellent, with courses being well-structured, easy to follow, and comprehensive, including valuable learning materials and mock exams. Customers appreciate the outstanding service and communication, noting the team's responsiveness and willingness to assist throughout the entire process. People felt thoroughly prepared for exams and gained significant confidence, even those with no prior experience. The continuous support, from initial inquiries to post-course assistance, ensures a smooth and effective learning journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the training was user-friendly... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency, speed, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers reporting excellent support and great... See more

Product

Customers had positive experiences with product, highlighting excellent courseware and well-maintained,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course at Heliguy was superb. It felt a little overwhelming at first when confronted with the whole course. But everything required is included. I just went through the course one step at a time a... See more

Rated 5 out of 5 stars

The guys at Heliguy don't just take your money and vanish. The web chat facilitates contact with a real life member of the team and they answer all and any questions in such great detail and never mak... See more

Rated 5 out of 5 stars

Lois was my flight assessor today. She made me feel welcome and put me at ease on what was set to be an otherwise nerve wracking experience. She was clear and concise in her instructions and made the... See more

Rated 5 out of 5 stars

I completed a training day with Lois Smith. Lois was an amazing teacher and I thoroughly enjoyed the day, she helped me gain my confidence flying and I went on to pass my test the next day. Seeing as... See more


Company details

  1. Flight School
  2. Hobby Store

Written by the company

HELIGUY.com™ is an industry-leading supplier of consumer and commercial DJI™ drones, and drone training accreditation issued by the UK Civil Aviation Authority (CAA).


Contact info

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(484)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Odysseus and Lois were lovely

Odysseus and Lois were lovely, incredibly friendly and made it really easy to take onboard! The equipment was really modern and well kept and made for an awesome two days!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Completed our gvc course with Ody and…

Completed our gvc course with Ody and Lois this week which has been great, amazing tutoring, very good knowledge and information, they were both friendly and professional and were a pleasure to work with for two days in the cold!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

A2/GVC qualification, (on line)

I signed up for the on line version of this course, the one true advantage being that it allowed me to learn at my own pace. That said, had I attended an In person course, completion would have been a lot quicker but the on line course suited me perfectly for my circumstances. Heliguy trainers were there throughout to assist with any questions that needed answering, or clarification that needed providing. Following a successful theory exam pass, it was on to the practical flight test which brought together everything learned through the course, thankfully to a successful conclusion. The fact that assistance is readily available is a great confidence booster and keeps you on the right track during the learning process. I can highly recommend this course for anyone looking to take their airmanship to the next level and i am now looking forward to the next chapter.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

A2 C of C

This is a fairly challenging course with a lot of information to take in. The course material and videos the Heliguy team have prepared are exceptional. It was a pleasure learning with them. The team's communications are friendly and professional.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Andrew and Lois

Andrew and Lois were fantastic instructors, very informative and very helpful, Andrew was my instructor and he made everything easy to understand and was always there if we had any issues or we struggled at any part of the training

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Heliguy

Both trainers where excellent throughout the week, thanks

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic! Can't fault the team!

Can't fault the team in anyway! From sales to training they are brilliant. I have purchased 2 enterprise drones with them, followed by A2 CofC course - both of which were brilliant experiences. Matty from the sales team was awesome, answering all my questions and supporting me through the order process. The training team equally brilliant, great online course - clear & concise with a simple booking process for the exam. Support our local teams, buy in the UK rather than direct through DJI! Thanks Heliguy team!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

The guys at Heliguy don't just take…

The guys at Heliguy don't just take your money and vanish. The web chat facilitates contact with a real life member of the team and they answer all and any questions in such great detail and never make you feel like you are asking stupid questions. The resources are fantastic and I will be referring to them as I continue to fly. I felt completed prepared when I sat the theory exam. Definitely recommend.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Super

A really great online pathway through the training guides and assessments. Super helpful instructors that made it fun and informative.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Jack and Andrew were great!

Jack Sharp and Andrew Peacock were phenomenal instructors, made the course interesting and as interactive as possible.
Once the assessments were complete they delved deeper into some of the things the M 4TD can do, which I look forward to putting to use in my day to day work.

16 October 2025
Unprompted review

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