Popped into the Hays Poole branch to renew my Annual Insurance Policy. In spite of the increase in the cost (about 50%), the shock was certainly softened by the warm friendly service provided by Hanna... See more
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The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... See more
Company replied
I have used Hays travel multiple times to book my holiday. I want to thank Fiona who has booked two of my holidays as the service received was outstanding. I will definitely look out for Fiona again... See more
Company replied
We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Dolphin Centre, BH15 1SR, Poole, United Kingdom
- 01202 672992
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Friendly Service
Jodie who dealt with our enquiry, estimate and the holiday booking was both friendly and knowledgeable . We came away confident that we'd got exactly what we were looking for.

Reply from Hays Travel - Poole
HAYS POOLE are a joy to work with
Conner and Jodie could have have been more helpful, especially as we were booking from abroad.
We find HAYS POOLE extremely competent and a joy to work with.

Reply from Hays Travel - Poole
Gran Canaria
George and Julie helped choose our location and hotel in Gran Canaria.
They were knowledgeable, and our holiday was quickly booked with their expertise.
Can recommend Hays Travel in the Dolphin Centre Poole.

Reply from Hays Travel - Poole
As efficient and friendly as ever
This was the fourth time we've booked a cruise through Hays Travel in Poole and as usual they were very polite, helpful and efficient. We could've saved a few £ by going to one of the discount cruise websites, but you don't get the personal touch, chance to fully discuss the options etc., so we prefer to pay the little extra to ensure we get what we want.

Reply from Hays Travel - Poole
I was seen straight away
I was seen straight away, greeted with a friendly smile and tone. Asked what I was looking for and within 20 mins…holiday booked

Reply from Hays Travel - Poole
Jody from your Poole branch has the…
Jody from your Poole branch has the Midas touch she deserves to go far in the industry- knowledge / powers of persuasion/ an super easy to converse with - a true super star

Reply from Hays Travel - Poole
Very helpful
Very helpful. Tried various companys that may have availability. Met our requirements. Gave us all information relevant to the holiday.

Reply from Hays Travel - Poole
George the members of staff at Hays…
George the members of staff at Hays travel who I dealt with was brilliant even though I kept changing my mind and dates,even when I left and came back he was great picked where we left off and got the booking sorted!

Reply from Hays Travel - Poole
Very welcoming when we walked into the…
Very welcoming when we walked into the shop, the chap that spoke to us was excellent very helpful and trustworthy and went above and beyond. We ended up booking two holidays.😂

Reply from Hays Travel - Poole
Cruise booking
Explained everything clearly.
Showed us examples of what available.
Pleasant helpful manner.

Reply from Hays Travel - Poole
Excellent found the best package for…
Excellent found the best package for our needs. Always use Hays

Reply from Hays Travel - Poole
Very helpful and spent a lot of time…
Very helpful and spent a lot of time with me on deciding my holiday

Reply from Hays Travel - Poole
Holiday
Connor !
He sorted our trip for next year ,
Nothing was too much trouble, patient, polite,professional,
He definitely knew his job !
Thankyou

Reply from Hays Travel - Poole
Expert travel agents, with a personal touch.
We have had holidays a few times with Hays, and they never disapoint, I couldn't get to the shop and Connor took care of the whole holiday,he had great communication and expert knowledge. We booked a holiday that suited our needs, with ease and no stress. Thank you Connor.

Reply from Hays Travel - Poole
It did everything well polite and…
It did everything well polite and informative about the holiday with a friendly atmosphere
Thank you

Reply from Hays Travel - Poole
Stress free booking …
Fantastic service straightforward booking to Iceland with friends.
Thank you !

Reply from Hays Travel - Poole
Hays is our go to.....
As always we come to Hays specifically to see Julie, whom we have dealt with for many years. She is brilliant, professional but friendly and goes out of her way to make sure you are happy with everything.

Reply from Hays Travel - Poole
My advisor was Tom
My advisor was Tom, nice guy with a pleasant manner and most knowledgeable about menorca. both flights and hotac sorted in minutes. excellent service as usual

Reply from Hays Travel - Poole
Very friendly member of staff
Very friendly member of staff and also took the time to explain all the options I had.

Reply from Hays Travel - Poole

Reply from Hays Travel - Poole
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