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Haunt Reviews 4

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TrustScore 3.5 out of 5

3.6

Furniture Manufacturer
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Company details

  1. Furniture Manufacturer

Written by the company

Haunt is the world's leading and original Bespoke Gothic and Fantasy Furniture Brand. We can create essentially anything your heart desires. Come, explore your dreams with us.

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3.6

Average

TrustScore 3.5 out of 5

4 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

From start to finish this company was…

From start to finish this company was absolutely amazing. They took care and time during the design process and sent us several renderings before the final design was completed. Stayed I. Contact with us through the build process. And they made shipping a breeze. Upon delivery the craftsmanship in this bed was everything we hoped it would be! We love this bed and will be purchasing more furniture from them in the future. 10 out of 10 customer service which just doesn’t exist in the world today. You will not be disappointed.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious quality

Absolutely atrocious quality. They used to make beautiful quality pieces and now use cheap wood. 3 years and my bed is completely cracked and split. For over 3000 dollars this is ridiculous. And the company was super unhelpful when contacted about it.

14 August 2025
Unprompted review
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Reply from Haunt

Hi Jade,

We’re sorry you feel disappointed with your bed. All of our carved bed frames — including yours — are handcrafted from solid mahogany, not composite or “cheap” wood. Natural hardwood can develop small cracks over time as the timber moves, especially in detailed carving, but this does not mean the material or craftsmanship is poor.

You first contacted us around a year after purchase, at which point we requested further information so we could assist. Unfortunately, we didn’t receive a response until roughly two years later. By that time, the original slats had been replaced with non-original slats not designed or supplied by us. This type of modification can change how weight is distributed through the frame and may cause stresses outside the original design.

After reviewing the recent photos and description, we found the frame remains structurally sound and safe for its intended use. Our 12-month structural guarantee — along with the Australian Consumer Law — covers faults affecting structural integrity or safety, but we did not find such an issue in this case.

We stand by the quality of our materials and workmanship, but we appreciate you sharing your feedback.

— Haunt Cult Customer Care

Rated 5 out of 5 stars

I'm obsessed with Haunt.

I'm obsessed with Haunt.
They provide the best customer service and they create designs unseen anywhere else in the world.
I created a brand new concept with them and there were a few hitches but it's fully custom furniture so I expected it.

I cannot recommend them enough.
Because they ship worldwide their shipping is on top of the cost but i knew it because it says that on the website and I knew the full quote before I ordered.

I cannot express my delight.

24 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent
As we begin to open our exclusive establishment. For the much requested room showing the old fashioned style that will show Cree and our new stallion boredriver administer deep drilling to all our staff to order Allows all angle camera work
Superbly built and delivered
DARK DESIRES STIRRUPS BED

31 May 2023
Unprompted review

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