From start to finish this company was absolutely amazing. They took care and time during the design process and sent us several renderings before the final design was completed. Stayed I. Contact with us through the build process. And they made shipping a breeze. Upon delivery the craftsmanship in this bed was everything we hoped it would be! We love this bed and will be purchasing more furniture from them in the future. 10 out of 10 customer service which just doesn’t exist in the world today. You will not be disappointed.