I recently ordered two of the modular metal raised beds. They were delivered within a few days, but unfortunately one of the parcels had been mishandled in transit causing damage to the contents.... See more
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Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... See more
Company replied
We are a garden design and construction business based near Tunbridge Wells and have spent thousands of pounds in the last few years with Harrod. Unfortunately this time, on a critically important pro... See more
Company replied
I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... See more
Company details
About Harrod Horticultural
Written by the company
Over 65 years of UK Design and Manufacturing experience have made Harrod Horticultural a leader in garden product design.
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Contact info
Pinbush Road, NR33 7NL, Lowestoft, United Kingdom
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
3.7
Average
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Good quality timber for raised bed.
2 March 2023
Reply from Harrod Horticultural
Thank you for your kind review, it really is appreciated.
Great customer service!
I contacted this company for advice on netting as I had never bought this product before, the lady I spoke with was so very helpful and arranged to send some samples, when they didn’t arrive,I rang her back,she was so nice and helpful and sent out replacements.
Such great customer service!
27 February 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you got the help you needed with the netting.
Reply from Harrod Horticultural
Thank you for your kind review, it really is appreciated.
All good news
2 March 2023
Reply from Harrod Horticultural
Thank you for your kind review, it really is appreciated.
The quality of the lawn edging is very good.
The quality of the lawn edging is very good. I have bought it before and it lasts. It arrived very promptly, well packaged. It is not cheap but you pay for what you get.
16 February 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you are happy with the lawn edging.
Good product
Good information about the product. The wood preservative is eco friendly and doesn't taint fruit or veg, but isn't available elsewhere. Easy to use too.
Website is easy to navigate and delivery was quick. Product was as stated
17 February 2023
Reply from Harrod Horticultural
Thank you for your kind review, pleased to hear you are happy with the wood preservative.
Delivered on time and as specified
Delivered on time and as specified, by a friendly and helpful driver.
16 February 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you are happy with the service.
What a beautiful set of table & chairs
What a beautiful set of table & chairs
Great assistance & advice from team before buying
So thrilled with the Furniture in the garden
28 February 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you are happy with the table and chairs.
Difficult to assemble
Confusing instructions for the fruit cage and impossible item check list made construction very difficult
28 February 2023
Reply from Harrod Horticultural
Thank you for your honest review - we will pass on your feedback to the design team. We do have some videos to help with assembly - https://www.youtube.com/playlist?list=PLwPOh-wZkJjAZRhA__cOnU7B3dDz0JzKk - hope this helps.
Product was as described and good…
Product was as described and good quality- delivered quickly. Very pleased with the purchase and would use Harrod Horticultural again
15 February 2023
Reply from Harrod Horticultural
Thank you for your kind review.
Not received the order or notification…
Not received the order or notification when it will arrive.
14 February 2023
Reply from Harrod Horticultural
Sincere apologies for the delay you have experienced. The order is being despatched and should be with you on Tuesday. Apologies again for any inconvenience caused.
Great thank you
26 February 2023
Reply from Harrod Horticultural
Thank you for your kind review, it really is appreciated.
I'm very pleased with this stylish
I'm very pleased with this stylish, solid planter from Harrod. Assembly wasn't too difficult. Feels like it will last forever !
14 February 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you are happy with the planters.
Excellent service
The metal plant supports that I ordered for my shrub roses are excellent quality and easy to anchor securely into the ground. Delivery was quick and efficient with supports firmly packaged. Good value for the quality. I’m hoping that this product will be more effective than bamboo canes and string!
26 February 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you are happy with the plant supports.
Reply from Harrod Horticultural
Thank you for your kind review.
Reply from Harrod Horticultural
Thank you for your kind review it is appreciated.
Helpful phone team
Very helpful when I thought the delivery was incomplete. Also very helpful when I found where the "missing" parts were. Never let on that they thought me a total fool (which I was).
24 February 2023
Reply from Harrod Horticultural
Thank you for your kind review and so pleased we could help.
Very excellent customer support
Very excellent customer support. High quality products.
11 February 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased to hear you are happy with the products.
Excellent product
The website is very easy to navigate. I was kept informed about the delivery date and the product arrived on time.
The item is very good quality and was easy to install
23 February 2023
Reply from Harrod Horticultural
Thank you for your kind review and pleased you are happy with the product.
Package came quickly
Package came quickly, with easy assembly and a satisfactory product.
23 February 2023
Reply from Harrod Horticultural
Thank you for your kind review it is appreciated.
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