Harper Macleod LLP Reviews 

227
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and supportive throughout various legal, property purchase, and personal injury matters. People consistently appreciate the prompt communication and clear, reassuring guidance provided by dedicated advisors at every single stage of the entire legal process. Some reviewers were particularly happy with the smooth handling of their compensation claims, noting that professionals worked with immense dedication to secure successful outcomes. Consumers also highlight that the extremely knowledgeable team makes complex procedures remarkably straightforward, successfully turning a potentially stressful situation into an easy and reassuring journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpful, professional, and... See more

Service

Clients share positive opinions on service, consistently expressing satisfaction and a willingness to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting clear communication and... See more

Claim

Reviewers mention positive feedback about claim, highlighting smooth and professional handling by supportive... See more

Response time

Customers report appreciation for prompt and clear response times throughout their experience. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of having Alana deal with my case and she was wonderful from the beginning to the end. She got in touch with me and talked me through my options and what needs to happen/ will happ... See more

Company replied

Rated 5 out of 5 stars

Craig has been handling our case for over a year and he has been nothing but the best. Craig has kept us informed about the progress from start to finish, every update was communicated to us w... See more

Company replied

Rated 5 out of 5 stars

Kate and Aileen were fabulous helping with my purchase as a first time buyer in Edinburgh. The vetting process was upfront and very quick even with overseas parties. Aileen was supportive and efficien... See more

Company replied

Rated 5 out of 5 stars

I was unfortunately involved an an accident where the third party was to blame. Ruairidh from the first response team was extremely helpful and informative. My case was then passed to Sean McCarney (s... See more

Company replied


Company details

  1. Lawyer

Written by the company

Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(227)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Laura!

I wanted to express my sincere gratitude for Laura at Harper Macleod. She has been incredibly polite and professional while dealing with my claim over the past several months. Her constant support and clear guidance were invaluable, and I'm so pleased she was able to help resolve everything. I highly recommend Harper Macleod and particularly Laura’s services.

11 June 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Allana, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Rated 5 out of 5 stars

Great experience with Harper Macleod!

Will at Harper Macleod has been absolutely amazing. He was so on top of everything, making the buying and selling process so easy and relaxed. He took care of everything so fast, and we felt in safe hands from the moment go. There was never a point where we had to chase him up, he was always on the ball with progressing matters and keeping us updated. Can't thank him enough for being brilliant and taking any stress out of buying a new home!

3 June 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Hi Kai, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one!

Rated 5 out of 5 stars

Processed my Claim and was happy with…

Processed my Claim and was happy with all the services and Staff especially Olivia Denheen who kept me informed and went above and beyond my expectations highly recommended

3 June 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Hi Mohammed, we’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

Whilst a lengthy process my claim was…

Whilst a lengthy process my claim was resolved professionally and positively by Sean McCarney who was a pleasure to deal with throughout the process. Thanks

2 June 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Ross, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Morgan Landels handled my employment…

Morgan Landels handled my employment settlement and I couldn't be happier with the service. He was professional, efficient and always made things clear throughout the process. Highly recommended!

17 April 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Daniel, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to Morgan!

Rated 5 out of 5 stars

Karyn Richmond was extremely helpful

Karyn Richmond was extremely helpful, professional and worked very timeously in all she did for me. I cannot recommend Karyn or Harper Macleod LLP highly enough, nothing was too much trouble.

14 May 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Hello, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.

Rated 5 out of 5 stars

Great FTB experience in Edinburgh

Kate and Aileen were fabulous helping with my purchase as a first time buyer in Edinburgh. The vetting process was upfront and very quick even with overseas parties. Aileen was supportive and efficient when it came to making the offer, and Kate was very helpful later in the process making sure everything was completed in a timely manner. Wouldn’t hesitate to use their services again in the future. Thank you both!

8 May 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Margaux, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

FIRST CLASS

Olivia has from the very beginning of the process been very professional with the way she dealt with my case. Always keeping me updated at every stage, and nothing was a bother to her, in answering any and all of my questions. I hope Harper Mcloud realise how much of an asset she is to their company , its a revelation nowadays to have someone that knows and cares about their clients. I would thoroughly recommend her and Harper Mcloud

13 May 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Hi Steven, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us.

Rated 5 out of 5 stars

Great service

Great service , kept up to date with everything going on , very pleased with the lawyers involved, done a superb job ..: thanks again

8 May 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Sharon, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Rated 5 out of 5 stars

Fantastic company

Fantastic company, with great staff, who acted professionally and provided regular updates keeping me informed at all times. Would highly recommend!!

11 May 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

We’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

We had the personal injury claim and…

We had the personal injury claim and throughout the whole process Ms Karly Ward has been so supportive and helpful moreover she guided us well. Karly Ward is highly efficient and friendly and we got our Claim.

6 May 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Zara, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

Rated 5 out of 5 stars

The Solicitor who dealt with my claim…

The Solicitor who dealt with my claim dealt with this efficiently and in a professional manner. Clear communication, and attention to detail made the entire process far smoother than I had anticipated.

7 May 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Marie, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

After being hit by an uninsured driver…

After being hit by an uninsured driver Joe at Harper Macleod was given my claim to deal with. He was very sympathetic towards my situation and did everything in his power to claim as much as possible from the MIB. He kept me updated by email and eventually we came to an agreement with the MIB
I only have good things to say about Joe and the staff at Harper Macleod

16 April 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Hi Lynne, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us.

Rated 5 out of 5 stars

Sean McCarney was excellent in handling…

Sean McCarney was excellent in handling my injury and compensation case. He was always quick to respond to any emails or questions I had, which made the whole process much less stressful.

I felt well supported throughout and really appreciated the clear and timely communication. I’d definitely recommend his services.

28 April 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Hello Sean, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.

Rated 5 out of 5 stars

Stuart Cameron , insurance claim

Stuart Cameron has done everthing in his power to help our situation over the recent few months. He has worked with dedication & determination , he is an absolute credit to your company & you guys are very lucky to have him in your employment

16 April 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Hello Stuart, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.

Rated 5 out of 5 stars

Car accident

Laura Gallacher was very helpful and talked me through the process and all the steps that I needed to take, due to the car accident.
She kept in contact via email and phone calls and answered all my questions easily.
I would recommend Harper MacLeod.

1 March 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

We’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

Joe did a first class job from start to…

Joe did a first class job from start to finish when claiming for my injuries after a non fault car crash . He kept me informed throughout the process. I wouldn’t hesitate to recommend this company and would definitely use them again.

16 July 2025
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Hi Fiona, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us.

Rated 5 out of 5 stars

I had the most easiest and stress free…

I had the most easiest and stress free experience with this team, they stayed in contact throughout and also answered any questions needing answered. Reassurance was gave all the way to the end. Thank you for your continued support

25 March 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Tammy, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Rated 5 out of 5 stars

My experience with Harper Macleod…

My experience with Harper Macleod especially Olivia Denheen was nothing short of outstanding. Having had no success with a previous company i was stressed and unsure of any success at all but she looked into my case and spotted immediately the potential case of negligence. She handled my case with utmost professionalism considering the complexity of it at times. Her positive approach throughout and gentle reassuring when at times i was a bit deflated after the trauma I had gone through made me upbeat and confident of a favourable outcome. I received a settlement that exceeded my expectations. I would recommend Harper Macleod in a heartbeat.

23 March 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear John, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

Rated 5 out of 5 stars

Very efficient and thorough management

Olivia was very efficient to work with and she explained each step very well and gave me confidence in what she was doing. I'm very grateful that it was her looking after my case.

23 March 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look