GreenPan Reviews 

2,155
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,648 reviews, reviewers had a great experience with this company. Customers truly love the high-quality cookware, noting that the stylish pans heat up quickly, prevent food from sticking, and make daily kitchen cleanup remarkably easy and fast. Consumers also appreciate the friendly support team, mentioning that company representatives respond promptly to emails and resolve various issues efficiently. However, some people mentioned frustrating issues with their shipments arriving incomplete or experiencing unexpected delivery delays. A few consumers additionally noted specific product design flaws, such as replacement lids not fitting properly or fragile components cracking after minimal use.

What people talk about most

Product

Consumers find product to be positive, highlighting the gorgeous design and excellent non-stick performance... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent durability and performance of... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting exceptional support, quick... See more

User experience

Reviewers highlight positive aspects of user experience, noting that products are easy to use, cook evenly,... See more

Order

Reviewers express mixed feelings about their ordering experience. Many customers report that the interface is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

GreenPan customer service is top notch! Unfortunately, I have needed them much too often. The GreenPan Frost is a great idea and extremely versatile, but it does suffer from one major design flaw. Th... See more

Company replied

Rated 4 out of 5 stars

I like Greenpan products, how easy cooking is, and the feeling of confidence in the manufacturing and safety. I gave it a four because, while the product is quality one, it is lacking in some areas.... See more

Company replied

Rated 5 out of 5 stars

The pans I purchased are AWESOME! I had bought a different 'high end' brand about six months prior and was honestly disappointed. I found these coated stainless steel pans from Green Pan and the exper... See more

Company replied

Rated 5 out of 5 stars

This isn't an experience. Buying a baking pan isn't an experience. It's a purchase. I purchased a Green Pan. I've used it several times. It works very well and food doesn't stick. I didn't want an exp... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

GreenPan is a groundbreaking cookware company who pioneered PFAS-free ceramic nonstick and revolutionized the industry. Discover the GreenPan difference.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(2,155)

1,681 reviews in the last 12 months

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Rated 5 out of 5 stars

Great website

Great website. I was able to get a sale. It was a great value for what I got. Absolutely love the pans.

27 August 2026
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Reply from GreenPan

Happy to hear!

Rated 3 out of 5 stars

I didn't like the "off gassing" or…

I didn't like the "off gassing" or chemical smell that the pans produced after cleaning them and then heating them on the stove. It's completely gone, however, now. One of the pans also left a dull round mark on the glass top of my induction stove top. I was freaked out bc it's a new appliance. My husband put some kind of solvent on it and got it off. Shew!

20 August 2026
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Reply from GreenPan

Please contact our team at customercare.us@greenpan.com, so that we may assist.

Rated 3 out of 5 stars

Stylish and functional but with a flaw

I love the style of the pan and the features, however the lid does not fit properly it leaves a gap and I've read that a lot of other people have issues with that as well. It hasn't really affected the usability of it but I wish it was a more complete fit.
Customer service was prompt to reply to me but that's when I learned that they do not sell just replacement parts and I would have to return the entire unit just to correct this one situation.
I find that disappointing because if something happened to the lid in the future I would not be able to replace it I would need a whole new unit.

26 August 2026
GreenPan logo

Reply from GreenPan

Our apologies and thank you for your feedback.

Rated 5 out of 5 stars

The pans are AWESOME

The pans I purchased are AWESOME! I had bought a different 'high end' brand about six months prior and was honestly disappointed. I found these coated stainless steel pans from Green Pan and the experience is so drastically different in such a positive way. They've become my favorite pans I've ever owned and used. Very happy I found these and made the purchase.

18 August 2026
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Reply from GreenPan

Happy to hear!

Rated 5 out of 5 stars

Love my pans

Love my pans

The pans are great, love the handles, way to get a good grip on and very classic looking. The pans cook evenly, (very flat bottom) on an electric stovetop that’s important . Very well made and cooking surface is the easiest I have had for cleaning. Outside surface cleans up well too.

27 August 2026
GreenPan logo

Reply from GreenPan

Happy to hear!

Rated 5 out of 5 stars

The green pan ice cream machine

The green pan is the best ice cream machine I have ever came across multiple functions easy to work kids parties, family parties worth every cent? Green pan has the greatest products

26 August 2026
GreenPan logo

Reply from GreenPan

Happy to hear!

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