GreenPan customer service is top notch! Unfortunately, I have needed them much too often. The GreenPan Frost is a great idea and extremely versatile, but it does suffer from one major design flaw. Th... See more
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GreenPan is a groundbreaking cookware company who pioneered PFAS-free ceramic nonstick and revolutionized the industry. Discover the GreenPan difference.
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Excellent customer service. They replace every lid because of rust.

Reply from GreenPan
My order for a pair of special sponges was filled quickly and I received it in good time. These sponges are "miraculous" when needed, which is rare, thankfully!

Reply from GreenPan
Easy purchase .. fast delivery and great cookware!! I thank you!

Reply from GreenPan
My Green Pan Skillet is performing very well so far. I am hand washing and making sure to take care of it so it lasts a long time.

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Reply from GreenPan
The Bobby Flay knife set is awesome. We definitely recommend and purchase again.

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Reply from GreenPan
Easy to order, quick delivery and the quality of the cookware is excellent. Hopefully they last a very, very long time!

Reply from GreenPan
The product performs as advertised .
Delivery was on time and well packaged .
The quality of the ice cream maker is outstanding.
Highly Recommend for at home use .

Reply from GreenPan
Great customer service. When I had an issue with my GreenPan, they addressed it and replaced it.

Reply from GreenPan
The products are great so far, but please pick a different shipping company then fed-ex. They only provided one tracking number for the multiple shipments, and the tracking was connected to a cookbook, not the almost $1000 pans.

Reply from GreenPan
I think we are going to like this set of pans. Just started using them and they seem great. Hope the long term durability comes true

Reply from GreenPan
The customer service team replaced the mixing bowl and were friendly and professional in dealing with them.
Green Pan needs to develop a better fastening method for the mixing bowl or a least stock just the mixing bowl.

Reply from GreenPan

Reply from GreenPan
I am extremely disappointed with my recent experience with GreenPan products. Despite the premium branding and claims of durability, the actual performance has been subpar. Review of GreenPan Cookware
I am extremely disappointed with my experience with GreenPan products, particularly as this assessment comes after two years of use and shortly after the warranty has expired.
Quality and Durability Issues
The non-stick coating, which is advertised as being highly resilient, began to fail significantly. Even with careful hand-washing and the use of non-abrasive utensils, food has started sticking to the surface, making the pans incredibly difficult to clean. This defeats the entire purpose of purchasing "advanced" ceramic non-stick cookware.
Safety and Performance
Furthermore, I have noticed issues with heat distribution over time. The pans do not seem to heat evenly, leading to hot spots that burn food while leaving other parts undercooked. For a product at this price point, I expected a much higher standard of engineering and reliability that would last well beyond the warranty period.
Conclusion
Overall, GreenPan has failed to live up to its marketing promises in the long run. The lack of longevity and the rapid degradation of the cooking surface just as the warranty ended are unacceptable. I would strongly advise potential buyers to look elsewhere for quality cookware that actually lasts more than a couple of years. This product has added unnecessary frustration to my kitchen routine rather than simplifying it.
Quality and Durability Issues
The non-stick coating, which is advertised as being highly resilient, began to fail after only a few uses. Even with careful hand-washing and the use of non-abrasive utensils, food has started sticking to the surface, making the pans incredibly difficult to clean. This defeats the entire purpose of purchasing "advanced" ceramic non-stick cookware.
Safety and Performance
Furthermore, I have noticed issues with heat distribution. The pans do not seem to heat evenly, leading to hot spots that burn food while leaving other parts undercooked. For a product at this price point, I expected a much higher standard of engineering and reliability.
Conclusion
Overall, GreenPan has failed to live up to its marketing promises. The lack of longevity and the rapid degradation of the cooking surface are unacceptable. I would strongly advise potential buyers to look elsewhere for quality cookware that actually lasts. This product has added unnecessary frustration to my kitchen routine rather than simplifying it.

Reply from GreenPan
Great product (the 11 piece set & quick delivery. I love the pots and pans and lids.

Reply from GreenPan
Excellent; zero noise on our induction cooktop; great weight and handle; super nonstick surface - everything we were looking for

Reply from GreenPan
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