GreenPan Reviews 

2,155
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,648 reviews, reviewers had a great experience with this company. Customers truly love the high-quality cookware, noting that the stylish pans heat up quickly, prevent food from sticking, and make daily kitchen cleanup remarkably easy and fast. Consumers also appreciate the friendly support team, mentioning that company representatives respond promptly to emails and resolve various issues efficiently. However, some people mentioned frustrating issues with their shipments arriving incomplete or experiencing unexpected delivery delays. A few consumers additionally noted specific product design flaws, such as replacement lids not fitting properly or fragile components cracking after minimal use.

What people talk about most

Product

Consumers find product to be positive, highlighting the gorgeous design and excellent non-stick performance... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent durability and performance of... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting exceptional support, quick... See more

User experience

Reviewers highlight positive aspects of user experience, noting that products are easy to use, cook evenly,... See more

Order

Reviewers express mixed feelings about their ordering experience. Many customers report that the interface is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

GreenPan customer service is top notch! Unfortunately, I have needed them much too often. The GreenPan Frost is a great idea and extremely versatile, but it does suffer from one major design flaw. Th... See more

Company replied

Rated 4 out of 5 stars

I like Greenpan products, how easy cooking is, and the feeling of confidence in the manufacturing and safety. I gave it a four because, while the product is quality one, it is lacking in some areas.... See more

Company replied

Rated 5 out of 5 stars

The pans I purchased are AWESOME! I had bought a different 'high end' brand about six months prior and was honestly disappointed. I found these coated stainless steel pans from Green Pan and the exper... See more

Company replied

Rated 5 out of 5 stars

This isn't an experience. Buying a baking pan isn't an experience. It's a purchase. I purchased a Green Pan. I've used it several times. It works very well and food doesn't stick. I didn't want an exp... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

GreenPan is a groundbreaking cookware company who pioneered PFAS-free ceramic nonstick and revolutionized the industry. Discover the GreenPan difference.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(2,155)

1,681 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service

My order for a pair of special sponges was filled quickly and I received it in good time. These sponges are "miraculous" when needed, which is rare, thankfully!

27 August 2026
GreenPan logo

Reply from GreenPan

Happy to hear!

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivery and the quality of the cookware is excellent. Hopefully they last a very, very long time!

26 August 2026
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Reply from GreenPan

Happy to hear!

Rated 5 out of 5 stars

Highly Recommend

The product performs as advertised .
Delivery was on time and well packaged .
The quality of the ice cream maker is outstanding.
Highly Recommend for at home use .

19 August 2026
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Reply from GreenPan

Happy to hear!

Rated 5 out of 5 stars

Great customer service

Great customer service. When I had an issue with my GreenPan, they addressed it and replaced it.

26 August 2026
GreenPan logo

Reply from GreenPan

Happy to hear!

Rated 4 out of 5 stars

The products are great so far

The products are great so far, but please pick a different shipping company then fed-ex. They only provided one tracking number for the multiple shipments, and the tracking was connected to a cookbook, not the almost $1000 pans.

19 August 2026
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Reply from GreenPan

Thank you for your feedback!

Rated 4 out of 5 stars

The customer service team replaced the…

The customer service team replaced the mixing bowl and were friendly and professional in dealing with them.
Green Pan needs to develop a better fastening method for the mixing bowl or a least stock just the mixing bowl.

26 August 2026
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Reply from GreenPan

Thank you for your feedback!

Rated 2 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my recent experience with GreenPan products. Despite the premium branding and claims of durability, the actual performance has been subpar. Review of GreenPan Cookware
I am extremely disappointed with my experience with GreenPan products, particularly as this assessment comes after two years of use and shortly after the warranty has expired.
Quality and Durability Issues
The non-stick coating, which is advertised as being highly resilient, began to fail significantly. Even with careful hand-washing and the use of non-abrasive utensils, food has started sticking to the surface, making the pans incredibly difficult to clean. This defeats the entire purpose of purchasing "advanced" ceramic non-stick cookware.
Safety and Performance
Furthermore, I have noticed issues with heat distribution over time. The pans do not seem to heat evenly, leading to hot spots that burn food while leaving other parts undercooked. For a product at this price point, I expected a much higher standard of engineering and reliability that would last well beyond the warranty period.
Conclusion
Overall, GreenPan has failed to live up to its marketing promises in the long run. The lack of longevity and the rapid degradation of the cooking surface just as the warranty ended are unacceptable. I would strongly advise potential buyers to look elsewhere for quality cookware that actually lasts more than a couple of years. This product has added unnecessary frustration to my kitchen routine rather than simplifying it.

Quality and Durability Issues
The non-stick coating, which is advertised as being highly resilient, began to fail after only a few uses. Even with careful hand-washing and the use of non-abrasive utensils, food has started sticking to the surface, making the pans incredibly difficult to clean. This defeats the entire purpose of purchasing "advanced" ceramic non-stick cookware.
Safety and Performance
Furthermore, I have noticed issues with heat distribution. The pans do not seem to heat evenly, leading to hot spots that burn food while leaving other parts undercooked. For a product at this price point, I expected a much higher standard of engineering and reliability.
Conclusion
Overall, GreenPan has failed to live up to its marketing promises. The lack of longevity and the rapid degradation of the cooking surface are unacceptable. I would strongly advise potential buyers to look elsewhere for quality cookware that actually lasts. This product has added unnecessary frustration to my kitchen routine rather than simplifying it.

8 September 2026
Unprompted review
GreenPan logo

Reply from GreenPan

Thank you for your observation. We truly appreciate your feedback. We have many satisfied consumers which is why I would suggest that you reach out to us so we can assist. customercare.us@greenpan.com

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