GreenPan Reviews 

2,166
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,648 reviews, reviewers had a great experience with this company. Customers truly love the high-quality cookware, noting that the stylish pans heat up quickly, prevent food from sticking, and make daily kitchen cleanup remarkably easy and fast. Consumers also appreciate the friendly support team, mentioning that company representatives respond promptly to emails and resolve various issues efficiently. However, some people mentioned frustrating issues with their shipments arriving incomplete or experiencing unexpected delivery delays. A few consumers additionally noted specific product design flaws, such as replacement lids not fitting properly or fragile components cracking after minimal use.

What people talk about most

Product

Consumers find product to be positive, highlighting the gorgeous design and excellent non-stick performance... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent durability and performance of... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting exceptional support, quick... See more

User experience

Reviewers highlight positive aspects of user experience, noting that products are easy to use, cook evenly,... See more

Order

Reviewers express mixed feelings about their ordering experience. Many customers report that the interface is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

GreenPan customer service is top notch! Unfortunately, I have needed them much too often. The GreenPan Frost is a great idea and extremely versatile, but it does suffer from one major design flaw. Th... See more

Company replied

Rated 4 out of 5 stars

I like Greenpan products, how easy cooking is, and the feeling of confidence in the manufacturing and safety. I gave it a four because, while the product is quality one, it is lacking in some areas.... See more

Company replied

Rated 5 out of 5 stars

The pans I purchased are AWESOME! I had bought a different 'high end' brand about six months prior and was honestly disappointed. I found these coated stainless steel pans from Green Pan and the exper... See more

Company replied

Rated 5 out of 5 stars

This isn't an experience. Buying a baking pan isn't an experience. It's a purchase. I purchased a Green Pan. I've used it several times. It works very well and food doesn't stick. I didn't want an exp... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

GreenPan is a groundbreaking cookware company who pioneered PFAS-free ceramic nonstick and revolutionized the industry. Discover the GreenPan difference.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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Replied to 85% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(2,166)

1,681 reviews in the last 12 months

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Rated 3 out of 5 stars

I like the nonstick features of the pan…

I like the nonstick features of the pan but it is stained after first use on the outside of the pan, which is disappointing.

25 August 2026
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Reply from GreenPan

We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you may have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring to a simmer/near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a wet Melamine sponge on the warm surface to wipe away any excess oil or food; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!

Rated 4 out of 5 stars

GreenPan customer service is top notch

GreenPan customer service is top notch! Unfortunately, I have needed them much too often.
The GreenPan Frost is a great idea and extremely versatile, but it does suffer from one major design flaw. The "bowl" that the product is mixed/frozen in is very fragile where it seals to the unit. The tabs that hold the bowl in place and create the leak-proof seal are prone to breaking. Customer Service was fast in responding and very helpful in getting me back up and running, but the first replacement bowl they sent was defective right out of the box. The quality of the freezer unit seems to be excellent. The quality of the mixing bowl leaves a lot to be desired.

21 August 2026
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Reply from GreenPan

We are sorry to hear this but are hear for you! Please email us anytime you need us!

Rated 5 out of 5 stars

I enjoy my Green Pans so much that I…

I enjoy my Green Pans so much that I ordered a set as a gift. They are well made, perfectly sized, and with a good weight. They clean up beautifully and maintain heat well while cooking. Highly recommend!

19 August 2026
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Reply from GreenPan

Happy to hear!

Rated 2 out of 5 stars

We are disappointed that the pans don't…

We are disappointed that the pans don't handle high heat. This make them very limited.

24 August 2026
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Reply from GreenPan

We understand. While GreenPan does require a little lower heat, our pans are free of forever chemicals, which makes them the perfect option.

Rated 5 out of 5 stars

Great pans

Great pans! Just introduced to GreenPan and they discontinued the model! Upset, yes, but I can deal with it… Easy cleaning and toxic free—great benefits!

11 August 2026
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Reply from GreenPan

Happy to hear!

Rated 5 out of 5 stars

I was looking for a safe healthy way of…

I was looking for a safe healthy way of cooking. I have used the skillet since I got it and love how it cooks. I will definitely recommend this company and I got my favorite color pink 🩷

31 August 2026
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Reply from GreenPan

Happy to hear!

Rated 5 out of 5 stars

Bobby Flay Copper Cookware

I purchased the copper cookware, and it is fantastic.
I reached out to customer service several times after I ordered and each time customer services responded quickly and was very helpful. I will definitely be ordering more products in the future.

29 August 2026
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Reply from GreenPan

Happy to hear!

Rated 5 out of 5 stars

This isn't an experience

This isn't an experience. Buying a baking pan isn't an experience. It's a purchase. I purchased a Green Pan. I've used it several times. It works very well and food doesn't stick. I didn't want an experience. I wanted a good non-stick medal baking pan. It performs as expected and we'll have to wait and see how it endures. Good Product thus far.

31 August 2026
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Reply from GreenPan

Happy to hear!

Rated 1 out of 5 stars

This was the worst experience I have…

This was the worst experience I have had with online ordering. They sent me the wrong order and I had to do many things before they would send me MY order. I had to wait an extra 5 weeks before I got my order. AND I had to fix their errors first. I hate them at this point.

28 August 2026
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Reply from GreenPan

We are very sorry to hear this. This is not a typical experience and we are truly sorry.

Rated 4 out of 5 stars

almost 5 star

would have been greater had there been a way to exit the site so i was sure my info wasn't still out in the cloud..

28 August 2026
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Reply from GreenPan

Thank you for your feedback.

Rated 4 out of 5 stars

I like Greenpan products

I like Greenpan products, how easy cooking is, and the feeling of confidence in the manufacturing and safety. I gave it a four because, while the product is quality one, it is lacking in some areas. Specifically in the controls and how it cooked pancakes, and lack of instruction. More cooking times.

29 August 2026
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Reply from GreenPan

Thank you for your feedback.

Rated 5 out of 5 stars

Love it

Love it. Cooks perfectly. Easy to cook and clean

28 August 2026
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Reply from GreenPan

Happy to hear!

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