granitefinance.co.uk Reviews 

With how the cost of living is going sky high i was able to speak to a lovelly guy called will who not only helped me change my direct debit date to suit me but bcuz I missed a payment was kind nought to wave my late fee due to this issue thank you so much

The agents on the other end were clear and concise. They also had great customer service skills

Had a problem which delayed my direct debit, once called through support to pay for my bill, ive encountered Christine on the other end of the line which made the situation very simple and smooth to sort out.
Very polite representative, so would like to say thank you for giving such great customer service, Christine

Excellent service; they answer calls promptly, resolve issues immediately, and offer valuable advice.

Christine was excellent customer service very passionate dure to bad line went above and beyond 👏 excellent

I made many changes to my policy and gotten confused resulting in my missing a payment, once I rang customer service, they was very understanding and patience with me and help reminding me on my changes. Was very understanding and dismissed the late payment fee for me as they undstood its was just down to a simple miss understanding.

The company's representative Mr. Lucky was very helpful, friendly and professional. He sorted the issues shortly. Highly recommended. I'll love ❤️ to satay as a loyal customer.

Brilliant service not 1 question unanswered highly recommended best service by far 100% 👏 thanx lilly

I appreciate the support. I had financial difficulties and was unable to pay this months fee. They really listened and understood me. They were able to give me payment options and I’m so happy. Thank you so Chevin for your support.

Perfect service in the almost 2 years I’ve been with acorn insurance & granite finance

She was very helpful.

Spoke to a lad called Max he was absolutely fantastic, I was in abit of a panic and he was great help. Gave me some advice on where I could get more help if I ever need it in the future. 10/10 interaction

Max was a great help, very clear and informative. i got all the help i needed.

Thanks

Lily and Christine was 1st class today! Thank you both for your kind help.

Regards,

Guy Peacock.

Spoke to lily who was extremely helpful and polite dealt with my query quickly after calling me back as I requested a call back

After a missed payment I was so worried about late fees and no being insured. After speaking with lilly everything was sorted out quickly and smoothly.

I m so happy with customer service regarding direct debit details change its quick and easy on phone a great service provided by kristi
Thank you so much

Excellent customer service from Lucky today, knew exactly what to do and done it really quickly. Thank you Lucky

Staff is very helpful specially today I spoken to Mr Lucky who listen to my query with patience and help me through out.

The customer support team were absolutely fantastic in sorting out my little is especially the young man called Aaron who was so polite and helpful with all the details. He made you feel like a real person and not a statistic.
If you ever need any help please don’t hesitate in reaching out to them as they are very respectful of your situation.