Go-Etna Excursions Reviews 

2,436
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the guides for their knowledge, friendliness, and helpfulness, ensuring safety and providing rich information. Many also highlight the excellent organization and smooth service, including convenient hotel pickups and comfortable transport, making the overall experience enjoyable and unforgettable. However, some customers noted issues with crowding and significant queuing, causing delays and a rushed experience. A few also felt communication was sometimes lacking, with unexpected tour changes or insufficient guide information, occasionally leading to disappointment with the tour content or time at key locations.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising the tour guides for their extensive... See more

Service

Consumers find service to be positive, with many describing their excursions as perfect, well-planned, and... See more

Location

Customers had positive experiences with location, particularly enjoying the exploration of Mount Etna and its... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as incredible,... See more

Holidays

Clients share positive opinions on holidays, with many describing their experiences as fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more

Rated 5 out of 5 stars

We thoroughly enjoyed our half-day tour of Mt Etna. Our driver, Salvo, and tour guide, Marco, were very informative and fun. We were in a van with 8 people total, which made the whole experience eve... See more

Rated 5 out of 5 stars

Salvo was a fantastic tour guide. Clearly knowledgeable, passionate about Sicily, the volcano, a great driver, very good with our family and fun to be with. We were 6 people ranging in age and abiliti... See more


Company details

  1. Tour Operator
  2. Helicopter Tour Agency
  3. Sightseeing Tour Agency
  4. Tour Agency

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,436)

310 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Excursion, great guides, fun day

In the morning we got picked up by our driver Sergey, who's a really nice person. He told us some facts along the drive to the meeting point about the area, which was very nice and interesting. The guides were all super nice and knowledgeable. We had Salvatore as our guide and later as our driver on the way home. He's very charismatic, knows a lot about the area, Sicily, the culture and the region in general. Very smart and interesting guy. All in all, fun day, money well spent. Highly recommend!

8 May 2026
Rated 5 out of 5 stars

The half day tour to St Etna was…

The half day tour to St Etna was terrific- a great value. We were picked up close to our apartment in Catania by a prompt and friendly driver. The tour was informative and we learned a lot. Our guide was very knowledgeable and fun. Highly recommend!

17 May 2026
Rated 4 out of 5 stars

Marco was an exceptional guide

Marco was an exceptional guide — knowledgeable, engaging, and the real heart of the experience. The day covers a lot of ground: a lava cave exploration (helmets and flashlights provided, genuinely fun), a relaxed 45-minute walk at around 2,000m with striking views of the lava field that buried the Piano Provenzana ski resort in 2002, and a generous Sicilian lunch at a mountain chalet that genuinely exceeded expectations.
A few honest caveats: the “off-road 4x4” element is more atmospheric than adventurous — don’t expect a rough ride. And the final stop at the Alcantara Gorge, while beautiful, felt noticeably busy and commercial even in May, well outside peak season. It was the low point of an otherwise excellent day.
This is firmly a family-friendly trip — accessible, well-paced, and a great introduction to Etna. If you’re after something more physically demanding, the operator offers other packages worth exploring.

17 May 2026
Rated 4 out of 5 stars

The guides were knowledgeable

The guides were knowledgeable, professional and helpful. It stated we were going on a Jeep tour with limited walking and there was alot of walking and no Jeeps. The van picked up at the hotel and that was great.

1 May 2026
Rated 5 out of 5 stars

Great company

Great company. We booked in last minute and whilst the day we originally requested was fully booked, they did their best to accommodate us the following day. The booking process with simple and fast with good communication from the team.
The tour itself was brilliant. We did the half day tour and we had a hotel pick up. The 4x4s were comfortable, the drivers were so friendly and very knowledgeable. The tour guides made the experience a lot of fun. We wish now we had done the full day experience.

7 May 2026
Rated 5 out of 5 stars

Wonderful tour with wonderful guides

Everyone was friendly and knowledgeable. The tour was great for people of all skill levels, even families with children. We did the whole day with a wonderful lunch included and the final stop at the Hole dell'Alcantara.

2 May 2026
Rated 4 out of 5 stars

The tour was great

The tour was great, especially the friendly guides who knew a lit about the vulkano. the food was also very nice. not so happy I was about the decustation, I feld manipulated. we would gave preferd to have a bit more free time after the meal.
but all in all it was a great day. thank you

7 May 2026

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