Go-Etna Excursions Reviews 

2,434
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the guides for their knowledge, friendliness, and helpfulness, ensuring safety and providing rich information. Many also highlight the excellent organization and smooth service, including convenient hotel pickups and comfortable transport, making the overall experience enjoyable and unforgettable. However, some customers noted issues with crowding and significant queuing, causing delays and a rushed experience. A few also felt communication was sometimes lacking, with unexpected tour changes or insufficient guide information, occasionally leading to disappointment with the tour content or time at key locations.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising the tour guides for their extensive... See more

Service

Consumers find service to be positive, with many describing their excursions as perfect, well-planned, and... See more

Location

Customers had positive experiences with location, particularly enjoying the exploration of Mount Etna and its... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as incredible,... See more

Holidays

Clients share positive opinions on holidays, with many describing their experiences as fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a tra... See more

Rated 5 out of 5 stars

Would recommend trip for introduction to Mama Etna. Had a great guide, Alberto who was really friendly & helpful & knowledgeable. He knew the area as he is a local & was happy to share his experiences... See more

Rated 5 out of 5 stars

We thoroughly enjoyed our half-day tour of Mt Etna. Our driver, Salvo, and tour guide, Marco, were very informative and fun. We were in a van with 8 people total, which made the whole experience eve... See more

Rated 5 out of 5 stars

Salvo was a fantastic tour guide. Clearly knowledgeable, passionate about Sicily, the volcano, a great driver, very good with our family and fun to be with. We were 6 people ranging in age and abiliti... See more


Company details

  1. Tour Operator
  2. Helicopter Tour Agency
  3. Sightseeing Tour Agency
  4. Tour Agency

About Go-Etna Excursions

Written by the company

Go-Etna - Etna Tour

Go-Etna - The Company

Since 2009 we have made it our business to make sure that visitors of our beautiful island Sicily have the most pleasant stay. Quality and professionalism are our top values. Go-Etna is a fully-authorised tour operator (Licence D.D.S. N ° 3451S7), which meets all required legal standards. Our task is to offer the perfect service for each client, to meet even the most challenging, individual requirements, offering targeted solutions and leaving no question about Sicily unanswered. The satisfaction of our customers is our greatest concern and we hope that our tours will become the highlight of your holiday in Sicily.


We picked the Go-Etna’s 4x4 Tour. Magnificent views of the volcano, and the Sicilian coastline. Definitely worth doing!
Go-Etna on Forbes



Team Go-Etna

Go-Etna Staff

Our multilingual guides (English, German, Italian, Spanish, French etc.) have become a real trademark of Go-Etna. Who could bring a foreign country closer to you than a local? Getting to know the place by taking a “look behind the scenes” – we have been following this principle for years. Beside the classical highlights, our guides will show you the authentic Sicily from their perspective.

The GO-ETNA team and our partners have the ability to meet all our customers requirements of all our customers, thanks to our multilingual experienced staff, a well-equipped fully licenced vehicle fleet and technical material.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,434)

308 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfectly organized tour with very…

Perfectly organized tour with very delicious dinner . We were picked up on time from our hotel and everything went very smoothly. This tour needs very complicated logistics and Go-Etna managed to exceed my expectations. Amazing day visiting the volcano.

28 May 2026
Rated 5 out of 5 stars

Awesome experience and great guides

Davide picked us up at our hotel and was a wealth of knowledge and useful info during the drive and on the tour. Awesome

The guide who explained the geology was outstanding too. They both have very pleasant demeanor,spoke great English.

Saw lava flow impact, went inside lava tube and hiked to several craters.

This was the 5 hour tour well worth it.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect day

Everything was well prepared and very convenient. Transfer from and to the hotel in Catalania worked well. The guide explained much about all related topics with great entusiasm. Very nice experience which made the day unforgetable.

30 May 2026
Rated 5 out of 5 stars

Great trip

Great guide, went to some areas of Etna that you couldn’t get to if you were on a coach tour. Nice to have stops on the way there and on the way back to get coffee/toilets.
Only thing that could be improved was clearer instructions about the meeting point.

23 May 2026
Rated 5 out of 5 stars

Great tour

Great tour, highly recommend! Learned a lot about the volcano from helpful and fun guides while seeing beautiful views.

22 May 2026
Rated 5 out of 5 stars

Great adventure

Great adventure. Detailed communication leading up to the tour, help with clothing etc if required, small group, full of information about Etna and the evolution of the area. We did not stick to a track so some bits require a little bit of scrambling but the guide, Daniele, helped if required. Would highly recommend this tour.

20 May 2026
Rated 5 out of 5 stars

The guide Davide made the experience

The guide Davide made the experience. Etna is great to see but he added knowledge and gave us context. He was attentive and all three of us can’t stop talking about him and the experience. He was a gentleman, kind and thoughtful. He even lent me his coat! I have recommended him and your tour to friends already!

18 May 2026
Rated 1 out of 5 stars

Great trip

Great trip, pity about about the parasitical reviews requests afterwards. I did one for Go Etna now they want 2 extra reviews, cut and paste them and stick'em up your arse for all I care. There is a point where it gets silly and we are beyond that point

25 May 2026
Rated 5 out of 5 stars

Best part of our trip!

We had the best experience with Go Etna on our Mt Etna tour yesterday. We were in town on a cruise stop and found this tour online. It was the highlight of our vacation so far!!!
The guides and drivers were fantastic and fluent in several languages. They offered so many different tours- we can wait to come back and do another one!
Thank you, guides!

23 May 2026

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