GLS Educational Supplies Reviews 

5,209
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 465 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting helpful staff and efficient issue resolution. People frequently commend the fast, often next-day delivery, and appreciate the good product quality, value, and easy ordering process. However, some customers noted concerns regarding delivery, experiencing issues like missed deliveries, split orders, or parcels sent to incorrect addresses. A few people also felt that packaging was sometimes excessive, insecure leading to leaks, or arrived damaged.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency,... See more

Product

Customers consistently note positive experiences with product, praising the excellent quality, good value,... See more

Order

Clients share positive opinions on order, frequently highlighting the easy and efficient ordering process,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and overall... See more

Quality

People report positive experiences with quality, often praising the excellent condition and good quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from GLS. Chloe our account manager could not do enough when we had delivery of a huge exercise book order. Chloe was on hand to help unpack and organise the books, which made the... See more

Company replied

Rated 5 out of 5 stars

Another successful year for receiving our start of academic year order. This is 3 pallets worth and everything is packed with care. It's a pleasure dealing with Laura and thank you to the team who did... See more

Company replied

Rated 5 out of 5 stars

The customer service is impressive. Whenever I call, it's answered quickly. Delivery is next day and any issues I've had, have been resolved and when needed, replacement items dispatched without any f... See more

Company replied

Rated 5 out of 5 stars

Leanne and Lauren were so helpful - we've had problems in the past with our deliveries so they stepped in and couldn't have done more to ensure it all went smoothly this time. Wonderful customer servi... See more

Company replied



Company details

  1. School Supply Store
  2. Art Handcraft
  3. Educational Supply Store
  4. Office Furniture Store
  5. Paper Distributor
  6. Stationery Store

Written by the company

GLS provides a huge range of school and classroom essentials backed by service that’s consistently rated ‘Excellent’ on Trustpilot. Plus, ordering is easy with our smart tools, making SBMs lives easier. GLS, supplies sorted. Ordering is easy with our Smart Tools: From Quick Order and Share Basket, to Wishlists and Repeat Order, we’ve got lots of ways to save you time and money. Our big brand alternative Classmates has quality rivalling big brand names and is up to 50% cheaper too. Over 16,000 schools are already buying it!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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4.7

All reviews

(5,209)

439 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

super delivery all on time and all…

super delivery all on time and all products perfect

20 April 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're so happy to hear that your delivery was on time and that all of your products were in perfect condition! We appreciate your feedback.

Rated 5 out of 5 stars

Easy to order and fast delivery.

Easy to order and fast delivery.

10 April 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy the ordering was easy and delivery fast! We appreciate your positive feedback and thank you.

Rated 3 out of 5 stars

Delivery was absymal, products are good

Delivery was absymal. Part of the order was delivered to the primary school next door, the other part was delivered 2 hours after the delivery slot. Products are good, and exactly what I ordered.

7 April 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

I attempted to call you this morning to discuss your feedback. I’m sorry to hear about the poor delivery service you experienced. I will talk to you further via email. Thanks, Lauren

Rated 5 out of 5 stars

quality products

quality products, easy to order and fast delivery

13 April 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We are happy to hear that you found our products to be of good quality, the ordering process easy, and the delivery fast. Thank you for your feedback.

Rated 5 out of 5 stars

good value

good value, easy ordering, prompt delivery

13 April 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for your lovely review.

Rated 1 out of 5 stars

DLP have failed to deliver on two…

DLP have failed to deliver on two occasions. I have been in and they have said I wan’t. On both occasions they sent a random photo of where I live.

7 April 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

Thank you for talking to me Susan. I will get to bottom of this and keep in touch until you order has arrived safely. Thanks, Lauren

Rated 5 out of 5 stars

Recommended

Good quality. Fast delivery

10 April 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you received a good quality product with fast delivery. We appreciate your feedback!

Rated 5 out of 5 stars

great people

great people, great product, great service

7 April 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're very happy to hear that you had a great experience with our people, product, and service. We appreciate you sharing!

Rated 5 out of 5 stars

Quality goods

Quality goods, quick delivery. Thank you

31 March 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

Positive Experience

Web site easy to us. Purchases arrive next day undamaged and all there.

1 April 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that our website is easy to use, and your purchases arrived undamaged the next day. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent product just what I was…

Excellent product just what I was looking for.
Prompt and efficient service

30 March 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that our product met your expectations, and we appreciate your kind words about our prompt service. Thank you!
-Amy.

Rated 5 out of 5 stars

Very good quality products

Very good quality products, communication excellent and delivery in time.

30 March 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you received excellent communication and timely delivery of very good quality products! Thank you for your positive feedback.
-Amy.

Rated 5 out of 5 stars

Prompt delivery


Prompt delivery, excellent product clearly specified on site

27 March 2026
GLS Educational Supplies logo

Reply from GLS Educational Supplies

We're happy to hear that you had a positive experience with our prompt delivery and clear product specifications. Thank you for your feedback!

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