Global India Express Reviews 

402
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers had a great experience with this company. Customers frequently praise the efficient and timely delivery service, often noting that parcels arrive safely and even ahead of schedule. The staff are consistently highlighted for their helpfulness, excellent communication, and proactive support throughout the shipping process. Many people appreciate the personalized approach and overall smooth, hassle-free service provided. However, some customers also noted dissatisfaction with customer service, reporting unresponsiveness and a lack of clear information. A few other people also felt that there were issues with damaged goods or parcels being lost due to company inaction.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting fast and timely deliveries, often... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and responsiveness of... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the efficiency... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some praising the helpfulness... See more

Customer communications

Customers had positive experiences with contact, frequently praising specific individuals for their excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One word trust . Gopal and his team was helpful and supportive all throughout pre , during and post delivery . If you want a hassle free experience Global India Express is your cargo partner . In th... See more

Rated 5 out of 5 stars

Nagarajan was my contact person from start to end, excellent communication. Reached out to me as soon as i put in a query , proactively scheduled pick up at short notice . Packing , tracking , transp... See more

Rated 5 out of 5 stars

This is my second time to send, shipment and service is very excellent and timely arrival. Special thanks to Sonika mam for her best co-ordination for arranging pick up n delivery on time I reco... See more

Rated 5 out of 5 stars

I tried many courier companies who said will deliver items to Iran but when it came to collection, they backed out. Mr. Roushan of Global India Express not only confirmed prompt delivery, directed me... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Global India Express, is a leading international courier and cargo service provider. We've the best deals for worldwide shipping with all branded International Leading network. Some of the features like 24X7 working pickup, doorstep pickup and delivery, hassle free transportation, personalised customer support makes Global India Express the unique express delivery service provider in India.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(402)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please avoid using this company for international courier …

Please avoid using this company for any domestic or international courier packages, especially if you are sending valuable, fragile, or personal items. Based on our experience, this company has shown complete carelessness, and unprofessional conduct throughout the process.
Our shipment arrived in tampered boxes, with broken crockery, damaged wooden items, and missing personal items such as clothes & shoes. This clearly indicates mishandling and possible theft during transit. Despite raising complaints, there has been no satisfactory response or compensation from their customer service team, which reflects how irresponsibly they treat their customers after collecting full payment.
Such behavior is unacceptable for especially one that handles international consignments. They have failed to maintain transparency, integrity, and basic professionalism, leading to significant financial loss and emotional distress for our family.
I strongly recommend that others stay away from this company and Global India Express Pvt. Ltd. cannot be relied upon for safe delivery or honest service — their actions demonstrate negligence, dishonesty, and lack of ethics in handling customer shipments.

Here are the individuals who are involved in our courier process

Anjay jha +91 95997 80555

Roushan kumar +91 9958182927

Nagarajan

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Sonica at Global India Expresss did an…

Sonica at Global India Expresss did an excellent job coordinating the packaging and delivery to three international addresses (Canada, UK and UAE) all at the same time and offered highly competitive rates. Sonica’s mannerisms and attitude far exceeded my expectations and the goods were delivered well before time in an immaculate condition. Kudos to the field team as well (Mr Monu) for a great job with care and extremely polite natured service coupled with extraordinary care in packaging as if it were hi/their own goods. Truly impressed with the systems and coordination at Global India Expresss.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

This my second time send shipment and …

This is my second time to send,
shipment and service is very excellent and timely arrival. Special thanks to Sonika mam for her best co-ordination for arranging pick up n delivery on time I recommend to contact Sonika mam for your shipment abroad for five star service... Thank you Sonika ji and I will continue to ship from your company in future too.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service by Global India Express

Excellent service by Gopal and his team from the moment of initial enquiry to receipt of boxes, sent from Delhi to Thailand. Timely communication throughout the delivery process. All staff were efficient, polite and friendly. Can’t recommend highly enough. Thanks guys 🙏🏼

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended! Nagarajan was best!

Nagarajan made the whole experience really smooth and went the extra mile to help me coordinate my packages from vendors and assemble and send to canada. Did multiple courier orders with him and I'm really happy with the service. Highly recommended international courier service and good coordination by their team. Thank you Nagarajan!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Shipping form Bangalore India to Irving Texas

This is the best platform for shipping packages, starting for packing & pickup to delivery at the destination. Major plus points are clear guidelines, minimum interaction, effective and clear communication and setting the right expectations with clear estimated delivery dates.
Thank you Najarajan and team for making the process simple and clutter free

14 August 2025
Unprompted review
Rated 5 out of 5 stars

I tried many courier companies who said…

I tried many courier companies who said will deliver items to Iran but when it came to collection, they backed out. Mr. Roushan of Global India Express not only confirmed prompt delivery, directed me to contact Mr. Nagarajan at their Bengaluru office who will help me. I was pleasantly surprised by the assistance provided by Mr. Nagarajan from the time of receiving the consignment till it was delivered to our customer. I have never experienced such personal service till date. Thank you so much Mr. Roushan and Mr. Nagarajan. I will never look for any other service provider, will also recommend you whenever possible.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Nagarajan was my contact person from start to end, excellent communication. Reached out to me as soon as i put in a query , proactively scheduled pick up at short notice . Packing , tracking , transparency in price and timely delivery from
Bengaluru to san francisco area .. job well done !

14 July 2025
Unprompted review
Rated 5 out of 5 stars

One word Trust

One word trust . Gopal and his team was helpful and supportive all throughout pre , during and post delivery .
If you want a hassle free experience Global India Express is your cargo partner . In this market filled with scam and noise you need a trusted partner Global India Express is the name . Speak to Gopal from Delhi Office he will make sure your cargo is in trusted hands .GIE is the my recommendation to all friends and family from now on.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Prompt service

Has great experience with global India express. Mr. Nagarajan helped me with all info and shipped my medicines on right time. Thanks so much.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently availed the services of…


I recently availed the services of Global India Express for the 2nd time to send a parcel from Bangalore to my daughter in Brisbane, and I couldn't be more pleased with the experience. The entire process, from packing to pickup, was handled seamlessly by their dedicated team. I want to specifically commend the Manager, Mr. Nagarajan, for his exceptional service.

Mr. Nagarajan went above and beyond at every step of the way. He was always available to address my queries and provide updates, ensuring I felt informed and confident about the shipment. His professionalism and willingness to assist were truly remarkable. Not only did he coordinate the logistics efficiently, but he also took the time to keep me updated throughout the transit, which greatly eased my concerns.

When the parcel arrived at my daughter's residence, it was delivered on time and with the utmost care. Mr. Nagarajan even followed up with me after the delivery to confirm everything was satisfactory.

Thanks to him and the reliable team at Global India Express, I was able to send a care package with peace of mind. I highly recommend their services for anyone looking to ship internationally. Thank you, Mr. Nagarajan, for your outstanding dedication and support.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Very bad and pathetic services

Very bad and pathetic services. Items stolen from the cation. They collect cartons from your residence promising that it won't be opened again and after taking it to their warehouse they open the cartons and remove expensive items from it. No response when you enquire with them as if they don't care. Very bad attitude. Never use their service. They don't answer calls or revert to your WhatsApp messages.

13 May 2025
Unprompted review
Rated 1 out of 5 stars

Fraudsters

Fraudsters; misplaced our package worth 30K and now have stopped responding to our calls emails and messages

13 May 2025
Unprompted review

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