Global India ExpressReviews 

392
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers had a great experience with this company. Customers consistently praise the delivery service, highlighting its efficiency, timely arrivals, and hassle-free nature. The staff is frequently commended for being helpful, supportive, and communicative throughout the entire process, from initial inquiry to delivery. Many people appreciate the excellent and personalized service, noting the care taken with parcels and the smooth coordination. However, some customers also noted significant issues with customer service, describing it as pathetic and unresponsive, with promises of callbacks that never materialized. A few other people also felt that packages were held or disposed of by customs, and some experienced damaged items due to poor packaging.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the fast, safe, and... See more

Staff

Consumers find staff to be positive, with many reviewers praising specific individuals for their helpfulness... See more

Service

Reviewers highlight positive aspects of service, with many expressing extreme happiness and appreciation for... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some praising individuals like... See more

Customer communications

Clients share positive opinions on contact, with many reviewers praising staff members for their excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One word trust . Gopal and his team was helpful and supportive all throughout pre , during and post delivery . If you want a hassle free experience Global India Express is your cargo partner . In th... See more

Rated 5 out of 5 stars

Nagarajan was my contact person from start to end, excellent communication. Reached out to me as soon as i put in a query , proactively scheduled pick up at short notice . Packing , tracking , transp... See more

Rated 5 out of 5 stars

This is my second time to send, shipment and service is very excellent and timely arrival. Special thanks to Sonika mam for her best co-ordination for arranging pick up n delivery on time I reco... See more

Rated 5 out of 5 stars

I tried many courier companies who said will deliver items to Iran but when it came to collection, they backed out. Mr. Roushan of Global India Express not only confirmed prompt delivery, directed me... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Global India Express, is a leading international courier and cargo service provider. We've the best deals for worldwide shipping with all branded International Leading network. Some of the features like 24X7 working pickup, doorstep pickup and delivery, hassle free transportation, personalised customer support makes Global India Express the unique express delivery service provider in India.


Contact info

4.2

Great

TrustScore 4 out of 5

392 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(392)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Courier service

My Daughter stays in UK and I would definitely recommend Global India express courier to everyone to use their courier service , very affordable and cheap compare to other International courier service and charges.

Specially I need to thank Mr Nagaragan and Sathyam who picked up the parcel from my home and delivered to UK before the expected date since i had requested them to send the courier since the weather is very cold in UK and my daughter needed the warm clothes.

Very impressive person Mr Nagarajan who followed up until the parcel is delivered and shared the tracking details the date the courier was picked up and he personally tracks and followups , very good experience and he was so polite and caring , excellent service . Thank you so much.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

I send medicine to US from Ville Parle…

I send medicine to US from Ville Parle Mumbai and got good service as never taken like this one. They collected courier from my home and pack that and delivered in California in 4 days without any custom issues as they Cleared it from custom too. Really appreciate the service and will make Global India Expresa for our family courier partner.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Worst parcel service Hi my name is shibu I had send a parcel…

Hi my name is shibu I had send a parcel from Bangalore to uk and I received on time ,but all the products were damaged and they said they will do packing individually for all items but nothing was done ,they just dumped all the items in one box and sealed it,there was coffee powder and pepper and their packaging broke and damaged whole stuff,, these people from support team just send a email back saying that they can't do anything about it ,, total dissatisfied

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing packaging and the items were…

Amazing packaging and the items were delivered on time. The items were picked right within 2 hours of booking which is amazing as well. Thank you so much Mr. Nagarajan for your prompt service. I definitely recommend Global India Express.

24 November 2025
Unprompted review
Rated 1 out of 5 stars

BIG FRAUDSTERS!!!! BEWARE

I wouldn’t even give this company a single star. Their website claims complete responsibility for customs clearance, but their actions and words are contradictory. Their staff is incredibly irresponsible, unprofessional, dishonest and rude and impolite. Due to their negligence, my packages have been stuck with US customs for the past two months, and they’ve even disposed of them. This company, its staff, and the owners are utterly irresponsible for not acknowledging their mistakes and providing any information about my packages. They’ve been lying from the very beginning. Which shipping company on earth doesn’t have a direct contact base with custom departments in other countries is beyond my comprehension. And that’s what they have been telling me.!!!

The owners are so irresponsible, @kundan sinha, Roushan Sinha, and their third partner didn’t even have a courtesy to response to the customer’s email even after mentioning them in the email to find a direct answers from them.

Pramod, priya, “so called support team”.. I don’t know what they have been even hired for?

Tariff policy was changed recently in the US, that’s understandable but because of not taking the prompt action by the support team of this company in providing all the necessary information to the US Customs before the deadline when asked repeatedly by them, the customs held my packages and now have disposed them off. The packages hold a great sentimental value and very expensive items (34K JUST FOR SHIPPING WITH 3LKHS WORTH ITEMS) but these highly unprofessional company has messed it up!!!!!

BIG SHAME ON YOU GUYS!!

******People may have had a good experience with this company but I strongly recommend to once consider lowest reviews before hiring them for your expensive and exclusive items to ship overseas if you’re new and looking to ship your stuff.*******

THEY ARE A COMPLETE FRAUDSTERS. BEWARE OF THEM.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

This review is about Mr Nagarajan…

This review is about Mr Nagarajan (South India SPOC) of Global India Express courier services company.

I had a fantastic experience working with him in terms of having my parcel shipped to Australia.

Excellent customer service representative.

Thank you,
Arpitha Rao

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Worst courier service

Worst courier service, never will go or recommend them to anyone. its been nearly 2month and have not got my parcel. Pathetic customer service as well have to call them 10 times and then when they pick will have no information, will promise you call back which will never come.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Please avoid using this company for international courier …

Please avoid using this company for any domestic or international courier packages, especially if you are sending valuable, fragile, or personal items. Based on our experience, this company has shown complete carelessness, and unprofessional conduct throughout the process.
Our shipment arrived in tampered boxes, with broken crockery, damaged wooden items, and missing personal items such as clothes & shoes. This clearly indicates mishandling and possible theft during transit. Despite raising complaints, there has been no satisfactory response or compensation from their customer service team, which reflects how irresponsibly they treat their customers after collecting full payment.
Such behavior is unacceptable for especially one that handles international consignments. They have failed to maintain transparency, integrity, and basic professionalism, leading to significant financial loss and emotional distress for our family.
I strongly recommend that others stay away from this company and Global India Express Pvt. Ltd. cannot be relied upon for safe delivery or honest service — their actions demonstrate negligence, dishonesty, and lack of ethics in handling customer shipments.

Here are the individuals who are involved in our courier process

Anjay jha +91 95997 80555

Roushan kumar +91 9958182927

Nagarajan

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Sonica at Global India Expresss did an…

Sonica at Global India Expresss did an excellent job coordinating the packaging and delivery to three international addresses (Canada, UK and UAE) all at the same time and offered highly competitive rates. Sonica’s mannerisms and attitude far exceeded my expectations and the goods were delivered well before time in an immaculate condition. Kudos to the field team as well (Mr Monu) for a great job with care and extremely polite natured service coupled with extraordinary care in packaging as if it were hi/their own goods. Truly impressed with the systems and coordination at Global India Expresss.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

This my second time send shipment and …

This is my second time to send,
shipment and service is very excellent and timely arrival. Special thanks to Sonika mam for her best co-ordination for arranging pick up n delivery on time I recommend to contact Sonika mam for your shipment abroad for five star service... Thank you Sonika ji and I will continue to ship from your company in future too.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service by Global India Express

Excellent service by Gopal and his team from the moment of initial enquiry to receipt of boxes, sent from Delhi to Thailand. Timely communication throughout the delivery process. All staff were efficient, polite and friendly. Can’t recommend highly enough. Thanks guys 🙏🏼

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended! Nagarajan was best!

Nagarajan made the whole experience really smooth and went the extra mile to help me coordinate my packages from vendors and assemble and send to canada. Did multiple courier orders with him and I'm really happy with the service. Highly recommended international courier service and good coordination by their team. Thank you Nagarajan!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Shipping form Bangalore India to Irving Texas

This is the best platform for shipping packages, starting for packing & pickup to delivery at the destination. Major plus points are clear guidelines, minimum interaction, effective and clear communication and setting the right expectations with clear estimated delivery dates.
Thank you Najarajan and team for making the process simple and clutter free

14 August 2025
Unprompted review
Rated 5 out of 5 stars

I tried many courier companies who said…

I tried many courier companies who said will deliver items to Iran but when it came to collection, they backed out. Mr. Roushan of Global India Express not only confirmed prompt delivery, directed me to contact Mr. Nagarajan at their Bengaluru office who will help me. I was pleasantly surprised by the assistance provided by Mr. Nagarajan from the time of receiving the consignment till it was delivered to our customer. I have never experienced such personal service till date. Thank you so much Mr. Roushan and Mr. Nagarajan. I will never look for any other service provider, will also recommend you whenever possible.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Nagarajan was my contact person from start to end, excellent communication. Reached out to me as soon as i put in a query , proactively scheduled pick up at short notice . Packing , tracking , transparency in price and timely delivery from
Bengaluru to san francisco area .. job well done !

14 July 2025
Unprompted review
Rated 5 out of 5 stars

One word Trust

One word trust . Gopal and his team was helpful and supportive all throughout pre , during and post delivery .
If you want a hassle free experience Global India Express is your cargo partner . In this market filled with scam and noise you need a trusted partner Global India Express is the name . Speak to Gopal from Delhi Office he will make sure your cargo is in trusted hands .GIE is the my recommendation to all friends and family from now on.

26 June 2025
Unprompted review

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