Banner for Glenigan | A Hubexo Product

Glenigan | A Hubexo Product Reviews 

729
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and extremely helpful. Many highlight the excellent customer service, noting prompt responses and personalized support. People appreciate the comprehensive training sessions, empowering them to confidently use the platform and optimize its features for a seamless experience. However, some customers also noted dissatisfaction with the service's effectiveness, reporting that the platform did not consistently provide suitable leads or value. A few other people felt that the company's contract terms and renewal practices were problematic, mentioning renewals into expensive, ineffective services they did not want.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

User experience

People report positive experiences with user experience, often highlighting the helpfulness and knowledge of... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and informative agents who... See more

Service

Reviewers mention positive feedback about service, with many customers recommending it for construction sales... See more

Website

Customers had positive experiences with the website, finding it user-friendly and very detailed, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more

Company replied

Rated 5 out of 5 stars

Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more

Company replied

Rated 5 out of 5 stars

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more

Company replied

Rated 5 out of 5 stars

Really good product, and the service they have provided is excellent. Tiffany has been available for training and ongoing support when required, and is always responsive. The data on here is a brillia... See more

Company replied


Company details

  1. Business Development Service

Written by the company

Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

729 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(729)

162 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just recently meeting Hasti on Teams

Just recently meeting Hasti on Teams, it was a pleasure to meet her, and run through our demands and needs and to be helped with certain aspects of the platform that we were not already using and with this additional knowledge, I hope will help us engage with new clients and business. Hasti supplied some great advice and tips on how we can improve our search, and we look forward to seeing the results.

10 June 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Richie,

Thanks for taking the time to leave such a positive review. Great to hear your session with Hasti was so valuable and that she was able to help you get more from the platform by highlighting features and approaches you weren't already using.

It's encouraging to hear the advice and search tips have given you some new ideas, and we hope they help you win new business and build new client relationships. I'll be sure to pass your feedback on to Hasti.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

It was the first time using Glenigan.

It was the first time using Glenigan.
Hasti was brilliant taught me the basics and have set up a meeting next week to learn more

9 June 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for taking the time to leave a review, David.

We're delighted to hear that your first experience with Glenigan has been a positive one. Hasti is passionate about helping customers get the most from the platform, so it's great to know she was able to guide you through the basics and get you started with confidence.

Glenigan has a lot to offer, and we're pleased you've already got your next session booked to continue building your knowledge and making the most of the platform. We look forward to supporting you as you discover more ways to use our data and insights to help achieve your business goals.

The Glenigan Team

Rated 5 out of 5 stars

feedback for Dawn

Dawn was excellent in providing information and a delight to liaise with

4 June 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Graham,

Thanks for the great feedback. Really good to hear Dawn was so helpful in providing the information you needed and that she was a pleasure to deal with.

I will be sure to pass your comments on to her. If you need anything else, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Always a pleasure to deal with

2 June 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Reuben,

Thanks for the great feedback. Really good to hear it is always a pleasure dealing with Emma, that is exactly what we aim to deliver.

I will be sure to pass your comments on to her. If you ever need anything, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan

Emma Shale our Accounts Manager, was extremely helpful in guiding us through how Glengian works. She explained everything clearly, answered all our questions promptly, and made the whole process straightforward and easy to understand. Great customer service and a very professional experience throughout

27 May 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Dave,

Thanks for the great review. Really good to hear Emma was able to guide you through everything clearly and make the process feel straightforward and easy to follow.

I will be sure to pass your feedback on to Emma. If you need anything further as you continue using Glenigan, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Helpful, friendly and really productive support

Emma Shale was really friendly, helpful, and productive throughout the session. She took the time to answer all of my questions clearly and made sure I understood the best way to use the system for my workflow. I came away with a much better understanding of the platform and some really useful practical steps to move forward. Really appreciate her support and would definitely recommend working with her.

14 May 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Greg,

Thanks for taking the time to leave such a detailed review. Great to hear Emma was able to make the session so helpful and productive, and that the guidance around your workflow has made things clearer. It is especially good to know you came away with some practical steps to put into action.

I will be sure to pass your feedback on to Emma. If there is anything else you need as you continue using the platform, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Training with Dawn Mitchell

We had a training call with Dawn today, she took the time to explain everything in detail, answered all of our questions and gave us some tips on extra features that we weren't aware of - highly recommended!!

13 May 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Paul,

Thanks for the great feedback. Really glad to hear the session with Dawn was so useful and that she helped walk you through everything clearly. It’s always good to know those extra tips and features are making a difference too.

I’ll be sure to pass your comments on to Dawn. If you need anything else as you continue using the platform, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Introduction to using Glenigan

Dawn was very helpful and set up saved searches for me based on my needs.
Was also reassured knowing that I can email for help at any time. Thank you Dawn.

1 May 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Claire,

Thanks for the review, great to hear Dawn got things set up around your needs and helped you get started. Good to know you feel supported as well, that’s exactly what we aim for.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Excellent

Emma was excellent and really helped me understand the system. Thank you Emma

1 May 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the review, great to hear Emma helped you get a clear understanding of the system.

I’ll pass this on to her, she’ll appreciate it.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan training review

Ciaran was fantastic with showing me how all the Glenigan features work, showing me how filter my search for specific features, how to add custom notifications and receive reports and much more

He was full of energy and banter and was an overall great experience so thank you again Ciaran for showing me how to do everything

28 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi James,

Thanks for the great feedback, really good to hear how much you got out of the session with Ciaran. Sounds like he covered a lot but kept it clear and easy to follow, which is exactly what you want starting out.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Simple Effective Advice!

Quick refresher call with Emma Shale on setting up and saving relevant searches that will auto update and send me a monthly report. Quick and effective call. Emma was really helpful and understood what I was looking for immediately.

27 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Good to hear the refresher with Emma was quick and effective. Sounds like she got things set up exactly how you needed without any back and forth. Thanks for your feedback.

I’ll pass this on to her.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Training with Emma Shale

I just had a great training session with Emma. She was very knowledgeable and was able to show me tips and tricks on things I knew a bit about. Then she went through in detail, elements I needed to understand better. She was also super patient when I had to take a call from a customer :)

She was brilliant, looking forward to my catch up session in a few weeks.

27 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Tim,
Thanks for the great feedback, good to hear you got a lot out of the session with Emma.

Sounds like she picked up on exactly what you needed and worked through it at the right level.

I’ll pass this on to her, she’ll really appreciate it. Enjoy the catch up session.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Such an easy to use platform

Such an easy to use platform , I have used others before and they are so confusing and not user friendly. This is straight forward and easy to use.

27 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Sherry,
Thanks for the great feedback, really good to hear you are finding the platform so easy to use. That’s exactly what we aim for, especially compared to some of the more complex systems out there.
Glad it’s working well for you.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Emma was very informative and helpful

Emma was very informative and helpful, we are excited to start use Glenigan after Emma's excellent run through of the portal!

23 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Matthew,

Thanks for the review, great to hear Emma’s run through has got you off to a good start. Glad it was helpful and got you ready to start using Glenigan.

I’ll pass this on to her, she’ll appreciate it.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Ciaran delivered an excellent…

Ciaran delivered an excellent introductory session on Glenigan when I first gained access to the platform. He focused on a handful of the most valuable search functions and key areas to prioritise, which made the session immediately practical and relevant.

What really stood out was his approach—keeping the training focused rather than overwhelming, and sharing some genuinely useful tips on how to engage with contacts effectively.

23 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Mark,

Thanks for the detailed feedback, really good to hear the session with Ciaran made an immediate difference. Focusing on the key areas and keeping things practical is exactly what we aim for, so glad that came across.

I’ll pass this on to him, he’ll appreciate it.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Good Induction with Emma

Had a couple of great calls with Emma Shale who walked me through the system in great detail with loads of handy tips to get the best out Glenigans!

17 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Tom,

Thanks for the review, good to hear you had a couple of useful sessions with Emma. Sounds like the tips and walkthrough have helped you get more out of the system already.

I’ll pass this on to her, she’ll appreciate it.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

I cannot fault the staff we have…

I cannot fault the staff we have interacted with. All very helpful and professional.

16 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi David,
Thanks for the review, really appreciate the kind words. Great to hear the team have been so helpful and easy to deal with.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Easy and clear support.

14 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Simon,
Thanks for the review, great to hear the support has been clear and easy to follow. That’s exactly what we aim for.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great Experience!

When starting in a new role, with a lot of new systems and processes to learn, it can be overwhelming.

However, Emma Shale, took the time out of her day to host a personal training session with myself over teams to run me through the system and show me how to get the best out of it for my specific role! Made it much easier to understand how to use the system and how to make it work for my needs! Thank you Emma!

10 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Emily,
Thanks for the great review, really nice to hear Emma made things a bit easier when starting out. Getting your head around new systems can be a lot, so glad the session helped you see how it all fits for your role.

I’ll pass this on to her, she’ll love hearing it.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Emma was Fantastic!

Emma was incredibly helpful and explained the site in detail and all the functions that Glenigan has to offer. I feel confident that if I have any issues, she will be able to help me in the future!

9 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Harry,
Thanks for the great review. It’s really nice to hear how helpful Emma has been and that she took the time to walk you through the platform in detail. Feeling confident using Glenigan and knowing you’ve got support there when you need it makes a big difference. If you ever need anything in the future, just let us know and we’ll be happy to help.
Regards,
The Glenigan Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look