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Glenigan | A Hubexo Product Reviews 

729
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and extremely helpful. Many highlight the excellent customer service, noting prompt responses and personalized support. People appreciate the comprehensive training sessions, empowering them to confidently use the platform and optimize its features for a seamless experience. However, some customers also noted dissatisfaction with the service's effectiveness, reporting that the platform did not consistently provide suitable leads or value. A few other people felt that the company's contract terms and renewal practices were problematic, mentioning renewals into expensive, ineffective services they did not want.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

User experience

People report positive experiences with user experience, often highlighting the helpfulness and knowledge of... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and informative agents who... See more

Service

Reviewers mention positive feedback about service, with many customers recommending it for construction sales... See more

Website

Customers had positive experiences with the website, finding it user-friendly and very detailed, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grieg hosted me for a beginners guide to Glenigan the day we signed up and got access to the platform. He walked me through three or four of the most useful things to search for and look at, and gave... See more

Company replied

Rated 5 out of 5 stars

Glenigans gives you the ability to target construction projects of a certain type, stage and area. Glenigans update the projects as it progresses. Accoutn Management is brilliant, they're only a pho... See more

Company replied

Rated 5 out of 5 stars

Dan at Glenigan has been exceptional to work with. He’s knowledgeable, proactive, and genuinely invested in helping us get the most out of the platform. His insights have made a real difference to how... See more

Company replied

Rated 5 out of 5 stars

Really good product, and the service they have provided is excellent. Tiffany has been available for training and ongoing support when required, and is always responsive. The data on here is a brillia... See more

Company replied


Company details

  1. Business Development Service

Written by the company

Established in 1973, Glenigan is the trusted provider of UK construction sales leads, market analysis, industry forecasting and company intelligence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

729 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(729)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Platform and Brilliant Support

Dawn was friendly, helpful and knowledgeable. She answered all my questions and gave me a good introduction to an amazing platform. Thank you Dawn

9 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Julia,
Thanks so much for the lovely feedback. We’re really pleased to hear you enjoyed your introduction to the platform and felt well supported along the way. It’s great to know all your questions were covered and that you’re already seeing the value in what Glenigan has to offer. If there’s anything else you need as you explore the platform, we’re always happy to help.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Fantastic On boarding

Had a great informative and great first onboarding session with Dawn today, very much appreciate this service.

9 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Anthony,
Thanks for taking the time to leave such a great review. We’re really pleased to hear your first onboarding session went so well and that you found it informative and worthwhile. Getting off to a strong start is important, and it’s great to know the session helped set things up nicely for you. If there’s anything else you need as you settle in, just let us know.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Dawn did an amazing job walking me…

Dawn did an amazing job walking me through the platform featured once I had joined, and Beth did a great job too introducing me to the platform. Very pleased with the customer support so far.

7 April 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Charlie,
Thanks so much for sharing this. We’re really glad to hear you had such a positive start with Glenigan and that both Dawn and Beth helped make things easy to get to grips with. Having that early guidance can make all the difference, and it’s great to know the support has hit the mark so far. If you need anything else as you go along, just let us know.
Regards,
The Glenigan Team

Rated 3 out of 5 stars

I was expecting more from the subscription

Project information is somewhat mediocre and inaccurate. Outdated information and lacks company contact levels below senior management level.

2 April 2026
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Garry,
Thanks for sharing your honest feedback. We’re sorry to hear the subscription hasn’t quite met expectations, especially around data accuracy and depth of contacts. Keeping information current and useful is something we take seriously, so it’s helpful to know where it feels like it’s falling short. If you’re open to it, we’d really welcome the chance to talk through your experience and see how we can improve things for you or point you to areas of the platform that may help.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great Support from Ciaran Dyer

Had a couple of meetings with Ciaran Dyer to improve my knowledge of the Glenigan system. He was incredibly helpful throughout and explained clearly how the platform works. It’s great to know he’s available for support whenever needed.

30 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Jess,
Lovely to hear this, thanks for sharing. It’s great that your time with Ciaran has helped you get more comfortable using Glenigan and understand how everything fits together. Knowing you’ve got friendly, clear support when you need it makes a big difference, and we’re really glad that’s been your experience. If there’s ever anything else you need help with, just shout.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Prompt Service as Always

Been dealing with Glenigan as a company for over 25 years and found them very helpful, and ideal for what we need. Information is always up to date and informative.

Fast and prompt service, as always from Dawn Mitchell, thank you.

31 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks so much for taking the time to leave such a positive review. It really means a lot to hear that you’ve had a good experience with Glenigan over such a long period. We’re especially pleased to hear Dawn has continued to provide the quick and reliable support you expect. We’ll be sure to pass on your thanks to her.
Regards,
The Glenigan Team

Rated 5 out of 5 stars

Very informative

Very informative, clearly knows his stuff and very helpful with all our questions.

27 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Ed,

Thanks for taking the time to leave a review. We’re really pleased to hear you found the session informative and that all your questions were covered. It’s always our aim to make sure the time is useful and that you come away with a clearer understanding of how to get the most from Glenigan.

If you ever need a hand with anything else, just let us know.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Dawn was amazing so so friendly and…

Dawn was amazing so so friendly and really helped me learn the system and answered any questions I had. Highly recommend.

20 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Florence,

Thanks so much for the lovely review. We're really glad to hear Dawn made the session so helpful and easy to follow, and that she was able to answer all your questions along the way. She always aims to make learning the platform feel straightforward and approachable.

We really appreciate the recommendation and hope you continue to get plenty of value from Glenigan.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Teams Meeting

I had a really productive Teams call with my account manager, Emma, and I couldn’t be happier with the support she provided. She took the time to walk me through key features in Glenigan, especially around using ranking lists more effectively, and explained everything in a clear, practical way that I can put into use straight away.
What really stood out was how proactive and genuinely helpful she was. Emma offered to review my saved searches, investigate projects I couldn’t access, and even help arrange training for another team member. It’s rare to get support that feels this tailored and hands‑on.
Overall, a really positive experience, knowledgeable, friendly, and incredibly supportive. Thanks, Emma!

17 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Paul,

Thanks for sharing such positive feedback. It’s great to hear that your call with Emma was so useful and that you were able to come away with some practical tips you can start using straight away. Making sure customers get real value from features like ranking lists is exactly what those conversations are for.

Emma will be really pleased to hear your comments. She always goes the extra mile to make sure everything is working as it should and that your team has the support they need.

If there’s anything else we can help with, just let us know.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Emma was fantastic with our training…

Emma was fantastic with our training introduction. She did a really good job of tailoring the training to our specific needs and preferences as a business. She helped us to feel more confident using the platform and has been great at checking in with us.

11 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Chloe,

Thanks for taking the time to leave such a lovely review. It’s great to hear that the training session was helpful and that it left your team feeling more confident using the platform. Emma always puts a lot of effort into making sure sessions reflect how each business actually works day to day, so she’ll be really pleased to hear your feedback.

If there’s ever anything else we can help with as you continue using Glenigan, just let us know.

Regards,

The Glenigan Team

Rated 5 out of 5 stars

Glenigan Introduction with Dawn

I had a very informative & productive introduction to Glenigan's this morning.
Our Account Manager (Dawn) was extremely helpful in setting us up with some initial "saved searches" & subsequent "email alerts" based upon our specific requirements.
Thank you for your support Dawn ☺

13 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Lanty,

Thanks for the great feedback, really good to hear your introduction with Dawn was so informative and productive.

Sounds like getting those saved searches and alerts set up around your requirements has got you off to a strong start.

Thanks again for sharing, I’ll pass this on to Dawn.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Ciaran was great

Ciaran was great, helpful and explained everything!

13 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Joe,
Thanks for the review, great to hear Ciaran was able to help and keep things clear and straightforward.

I’ll pass this on to him, he’ll appreciate it. If you need anything else, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan training …

I had a teams meeting yesterday with Natalie Baume from Glenigan - Having not used the platform for some years Natalie did a sterling job 👏 I now have much better understanding of the portal and look forward to using the data
Thank you

11 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the review, really glad Natalie was able to get you back up to speed. Good to hear the session gave you a clearer understanding of the platform, especially after some time away.

I’ll pass this on to her. Hope you get plenty of value from the data, and if you need anything else just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great training with Tiffany

Great training with Tiffany, was very clear and very helpful.

11 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Sonia,
Thanks for the review, great to hear the training with Tiffany was clear and helpful. That’s exactly what we aim for.

If you need anything else, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great system and great training

Great system, training with Natalie was efficient and helpful. Didn't take too much time whilst giving a detailed run down of the important parts.

4 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Elliot,

Thanks for the review, glad to hear you are finding the system useful. Good to know the training with Natalie hit the right balance and covered what you needed without taking up too much time.
I’ll pass this on to her. If anything else comes up, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Relaxed Efficient Interaction - Happy Days !!

Very easy person to communicate with, pleasant and very efficient. Looking forward to future interactions. Slick operator !!

2 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thanks for the great feedback, really glad you had such a smooth and easy experience. Good to hear it’s been both efficient and easy to work through. We will aim to keep it that way moving forward.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Glenigan

Great system that provides a lot of opportunity.

Natalie is very helpful, she navigates the system really well whilst making it easy to follow along and understand.

2 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Dean,
Thanks for the review, really good to hear you are getting value from the system and the opportunities it brings. Great to know Natalie has been able to guide you through things in a way that makes it easy to follow and understand.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Natalie is very helpful and super quick…

Natalie is very helpful and super quick with coming back to me. Her Patience with my team is incredible as they tend to ask the same things over and over - so Thank you Natalie
Also she sends me reports I cant get and they are really useful for 121s

2 March 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Davie,

Thanks for the great review, really appreciate you taking the time to share it. It’s good to hear how helpful and responsive Natalie has been, and we know exactly what you mean about the patience. Glad the reports have been useful as well.

I’ll pass this on to Natalie, she’ll be pleased to hear it. If you need anything, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

The right choice

Working with people that know their subject well and how to relate in a positive and friendly way is a pleasure! I had a choice and Glenigan has never let me down. Thank you Clare B and Natalie B, top team!!

1 March 2026
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Hi Anthony,

Thanks for the great review, really appreciate you sharing it. It’s good to hear Clare and Natalie have been so helpful and easy to work with. Glad to know you feel you made the right choice with Glenigan.

I’ll pass this on to them, they’ll be pleased to hear it. If you need anything, just let us know.

Regards,
The Glenigan Team

Rated 5 out of 5 stars

Great, clear, concise introduction

Dawn was very knowledgeable and really simplified the system for us as well as implementing common saved searches for us.

20 February 2026
Unprompted review
Glenigan | A Hubexo Product logo

Reply from Glenigan | A Hubexo Product

Thank you for your feedback, Kyle. We appreciate it, ad will let Dawn know of your experience.

Regards,

The Glenigan Team

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