Ordering glasses using a new prescription is easy especially if you know what size of frame suits your face. Having found a favourite frame reordering a new pair was straightforward. There are choices... See more
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Review summary
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What people talk about most
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Really lovely glasses smooth ordering process always comes on time in the post or early ! 😀 was so happy when they came as they fit so great am also chuffed due to the fact it is helping people with... See more
Prescription Sunglasses (Vari Focals). Ordered a pair of Vari Focal Sunglasses, the choice was great. The process of uploading your prescription and PD was simple and the completed product arrived i... See more
A very good service with an excellent product range covering all different price points. Great quality frames from budget to designer products and excellent value whatever you choose. Lenses available... See more
Company details
About Glasses Direct
Written by the company
Trusted by over 3 million customers, Glasses Direct was founded in 2004 as the result of one man’s idea to make affordable, high-quality glasses more accessible for everyone. Fast forward a couple of decades later, and we are now the UK’s most popular online prescription glasses retailer, offering customers an average saving of 49% compared to the high street.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
With over 1,200 frames available in all shapes, colours and styles, there is something to suit everybody.
Who We Are
Written by the company
- We are UK's most popular online glasses store. With 120-day no-quibble returns, on-site fully qualified opticians and a full customer service team ready to answer any questions, you’re in good hands!
- The Team
- You can relax knowing your eye care is in the best hands. We have 9 qualified opticians that check through all orders and prescriptions to make sure everything is in order. Furthermore, our friendly and helpful customer service team are always on-hand, ready to answer any questions. They help customers with a range of queries, including those regarding prescriptions, lenses and even style advice! All of our glasses are checked and dispatched from our warehouse in Nottingham.
Free 120 day returns
You can return your glasses to us and get a full refund within 120 days of your purchase - no questions asked. Even if you simply didn't like how they fit!
Contact info
Glasses Direct Customer Services, 25th Floor, City Tower, Piccadilly Plaza, M1 4BT, Manchester, United Kingdom
- 01793 746601
- ask@glassesdirect.co.uk
- www.glassesdirect.co.uk
Get 2 pairs of glasses from £15!
4.7
Excellent
282K reviews
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Just great service
Just great service. Very helpful in setting up my account and discussing my prescription and options.
6 August 2026
Glasses aerived in promised timescale…
Glasses aerived in promised timescale and as ordered.
8 August 2026
Highly recommend
4th pair, and never been disappointed! Quick delivery too, have recommended to many friends as well...
8 August 2026
Had a problem with my second pair off…
Had a problem with my second pair off glasses lady was very helpful and got the problem sorted straight away
8 August 2026
I've been shopping with this company a…
I've been shopping with this company a few times now and always pleased with service. Good quality glasses. 2 pairs for really cheap price. Thanks
8 August 2026
Easy to choose the frames straight…
Easy to choose the frames straight forward process for lenses
5 August 2026
The site is easy to navigate
The site is easy to navigate. Their communication is very good, they are very helpful. My glasses were delivered very quickly.
5 August 2026
Excellent glasses and customer service.
Our experience with Glasses Direct is excellent. We have used them for a number of years and have always found their glasses and customer service extremely good.
There is a wide range to choose from and the glasses arrive really quickly.
5 August 2026
So much cheaper than rhe high street
So much cheaper than rhe high street, I had two pairs of varifocal glasses for £120. Im very pleased with them both. Good quality, good fit and arrived within a week of ordering. I woul definitely use again.
5 August 2026
From the introduction offer
From the introduction offer, choice of glasses and delivery time. The whole experience was great and the products seem to be of good quality
8 August 2026
Glasses Direct
Glasses Direct , absolutely brilliant received mine just over a week after ordering communication was great they posted notification every other day letting me know what was happening with my order and when they arrived it was worth the wait excellent glasses and fanstastic value for money give them a try I definitely recommend thank you 5 star from me
8 August 2026
The best company i ever choose
The best company ever I choose, price really reasonable, glasses perfect fitted, highly recommend!!!
8 August 2026
Prescription Sunglasses (Vari Focals).
Prescription Sunglasses (Vari Focals).
Ordered a pair of Vari Focal Sunglasses, the choice was great. The process of uploading your prescription and PD was simple and the completed product arrived in just under a week. No complaints, quick, reliable and great quality.
3 August 2026
Well impressed
I needed a spare pair of glasses and when looking online saw a promo code for these. I found website easy to navigate. I hesitated when it asked for my prescription as I didn’t know how to read one but they gave helpful tips. My husband wanted a pair too so added his prescription on. In the end I got 3 pairs for £35! Too good to be true? I got them within a week and we are really impressed. Will def use again. Good quality, great price and good service. My daughter’s ordering some now.
31 July 2026
This is not the first time that I have…
This is not the first time that I have used Glasses Direct & once again was completely satisfied with the company.Glasses arrived promptly & were exactly as ordered, good to have a choice of brand name frames & good selection of lens packages, customer service has never failed on the odd occasion that I have had to use them. Thank you
20 July 2026
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