We had a long and difficult process due to a chain in England that held back the process for ourselves and 2 others! Our solicitor Alan Craig worked tirelessly to try and get updates/information which... See more
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A UK-Wide Leader in Legal, Property and Financial Services Serving clients with offices across the UK, Gilson Gray takes pride in providing comprehensive and high-quality services wherever you are. Whether you’re seeking legal advice, property assistance or financial services, our national firm is here to help. We’re dedicated to developing a long-term relationship with you to ensure you always have the legal resources you need.
29 Rutland Square, EH1 2BW, Edinburgh, United Kingdom
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Replied to 47% of negative reviews
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Outstanding service from Shuhel Ahmed at Gilson Gray. He worked incredibly hard over the last month to get my deal over the line even working overtime to make it happen. He significantly reduced my stress and I truly appreciate his dedication. Highly recommended!

Reply from Gilson Gray LLP
Alana displayed consummate help and advice during a difficult period selling our property .
She carried out our instructions with clarity and precision and always answered our calls / emails promptly.
Obviously Alana is a great asset to Gilson Gray .
Thank you again Alana! Highly recommended.
Regards
Aly & Greg Mills

Reply from Gilson Gray LLP
Rachel Greig and the business team were amazing throughout the process. They always kept me up to date. And answered my questions swiftly

Reply from Gilson Gray LLP
Horrible service. Very slow. And if you are self employed, avoid avoid avoid at all costs
They will only waste your time and charge you extensive for their poor service. Totally despicable company.
1st class service. We were kept well informed throughout the sale & purchase of our house. Jehnnaie was very knowledgeable and fast with replies to any queries. All the correspondence was carried out electronically, we had no need to visit the solicitors office. We would highly recommend using GilsonGray solicitors, and in particular would like to thank Jehnnaie Johnson for her work

Reply from Gilson Gray LLP
Gilson Gray and Rachel were very competent when it came to selling my Mums house, everything was done remotely so I never actually met the team, but it all worked out very well. The only reason I didn't give 5 stars was because the process was lengthy (nothing to do with Gilson Gray) and I just felt communication could have sometimes been better over those long periods were nothing is happening. It seems futile with nothing to report but sometimes the touch points are needed to just calm the nerves. Overall though they advised excellently when needed and everything went through without drama, would definitely recommend.

Reply from Gilson Gray LLP
I hope never to come across this company of conveyancers ever again. You will never deal with a dedicated person for your case. It seems to be a warehouse of call centre personnel who couldn’t give a fudge about your situation. Terrible communication is an overall theme. You will tell them explicitly one thing, and they will come up with their own interpretation. Absolutely the most infuriating time of my life. Yes they got there in the end but to have to deal with this company ever again? NO!
Very good service, smooth from start to finish and constant communication to keep me informed of which stage the sale was at. Cannot fault them at all

Reply from Gilson Gray LLP
As first time buyers, my partner and I went with Gilson Gray based on recommendation and connectedness to our mortgage broker. Overall, we had a good experience, there were no delays on their part, research was thorough, reassurance and communication was provided at appropriate times and their liaison with the mortgage broker was smooth on our behalf. However there were some breakdowns of communication at points, which led to more progress being made by numerous other members of the team and issues with the initial on boarding check surveys not saving information. With zero experience behind us in property purchasing, we would have appreciated at least one opportunity to appear in-person to run through some email content to ensure understanding. But these are small things that overall wouldn't impact on us using the services of Gilson Gray in the future.
Rachel was very helpful for our purchase of our first house together. She was very reassuring throughout the process and explained everything very well to help us understand what was going on. Would highly recommend!

Reply from Gilson Gray LLP
We are so grateful for everything Kerri has done for us to help with selling our old house then buying our new one. She was always quick to reply and helped us at every stage of the process, helping us to feel informed and involved. Would highly recommend!

Reply from Gilson Gray LLP
From start to finish my solicitor Alan Craig took control of everything, guiding me step by step through what can be a very stressful situation, while keeping calm and professional at all times. His communication and correspondence was clear and reassuring, when we hit hurdles and there were a few, his advice and instruction enabled me to overcome them. I would not hesitate to recommend Gilson & Gray and particularly Alan Craig to manage the safe sale or purchase of your property. Alan thank you for carrying the burden of the sale of my property.

Reply from Gilson Gray LLP
House selling, especially after a death, is a stressful event but I was lucky to have great help in the sale and conveyancing. I really can't fault Gilson Gray for professionalism and deft handling of the process. Definite 5* from me.

Reply from Gilson Gray LLP
Sharan and her team were exceptional from start to finish. She made me feel at ease and explained each step of the process. Thank you Sharan, I whole heartedly recommend Gilson Gray to anyone seeking legal representation.

Reply from Gilson Gray LLP
We engaged Steven Eckett to support Blueprint Design Company Limited during a critical period of employment contract review, in light of forthcoming changes in UK employment legislation, and amid a broader business transition.
Steven provided clear, pragmatic and highly responsive advice throughout. His ability to distil complex employment matters into precise, actionable guidance gave us the confidence to proceed with the drafting and issuance of updated contracts, as well as the management of sensitive employee engagement processes.
Of particular note was Steven’s handling of a challenging individual case where contractual discussions were repeatedly contested and accompanied by inaccurate interpretations and AI-generated rebuttals. His measured, evidence-based approach ensured that the company’s position was robustly validated, enabling us to address and resolve the situation efficiently. His timely interventions directly contributed to the withdrawal of unfounded claims, supporting a controlled and professional outcome during a high-risk phase of employment.
Throughout our interactions, Steven consistently demonstrated exceptional clarity, speed of response, and sound commercial judgement. His support materially reduced the burden on management and ensured that the process remained structured, compliant and proportionate.
We would not hesitate to recommend Steven Eckett and Gilson Gray (England) Ltd for employment law support, particularly where clarity, responsiveness and practical delivery are essential.

Reply from Gilson Gray LLP
I had an excellent experience with Rowan. As a first time buyer, I was really nervous and a lot of questions but Rowan was amazing at reassuring me! The process was really smooth and I'm so pleased I chose Gilson Gray LLP.

Reply from Gilson Gray LLP
Alan was so helpful and supportive throughout the process of purchasing my property. There were a number of complications and ongoing delays but Alan made sure that everything went smoothly and was completed on time.

Reply from Gilson Gray LLP
Alan gave me consistsnt, clear updates and was very responsive when I had questions. They were friendly and understood that due to work I would not be able to reply for periods of time but was clear about everything he needed from me when it was required. For a first time buyer, everything went very smoothly.

Reply from Gilson Gray LLP
I would like to thank Ms Caitlin for all the help and guidance given throughout the process. Thank you once again.

Reply from Gilson Gray LLP
Gilson Gray LLP have been fantastic, very helpful. Cheryl was very nice and kind to me as it was my first time buying my flat , Alison was great sending all my files and updating me on the progress of the flat also I could email her if I had any problems, I would definitely recommend.

Reply from Gilson Gray LLP
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