We had a long and difficult process due to a chain in England that held back the process for ourselves and 2 others! Our solicitor Alan Craig worked tirelessly to try and get updates/information which... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I’m really happy with the service I received from Rachel Greig throughout my property purchase. From the beginning, Rachel was always helpful, professional and easy to deal with. She kept me upda... See more
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We had a very positive experience with Gilson Gray throughout the purchase of our new home. Our solicitor Rachel Greig was professional, helpful and kept us well informed throughout the process. Every... See more
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Very helpful, answered any questions I had and were there throughout the whole process. Made me feel a lot more confident as a first time buyer with their professional advise. Would highly recommend.... See more
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Company details
Written by the company
A UK-Wide Leader in Legal, Property and Financial Services Serving clients with offices across the UK, Gilson Gray takes pride in providing comprehensive and high-quality services wherever you are. Whether you’re seeking legal advice, property assistance or financial services, our national firm is here to help. We’re dedicated to developing a long-term relationship with you to ensure you always have the legal resources you need.
Contact info
29 Rutland Square, EH1 2BW, Edinburgh, United Kingdom
- 0131 516 5354
- info@gilsongray.co.uk
- www.gilsongray.co.uk
4.4
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 47% of negative reviews
Typically replies within 2 weeks
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Excellent experience
Working with Alana made a usually stressful situation much easier. She kept me informed every step of the way and always updated me. It was an absolute pleasure working with her and would highly recommend. Thanks Alana
10 July 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Nat, for your lovely feedback and recommendation.
We’re delighted to hear that you felt informed and supported at every stage of the process and that the regular communication helped make what can often be a stressful situation feel much easier.
We truly appreciate your kind words and thank you for choosing Gilson Gray. We would be pleased to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Gilson Gray England & Scotland
We used Gilson Gray England for selling our home, and then Gilson Gray Scotland for buying our new home in Scotland. Due to the different conveyancing laws it was two separate transactions.
I cant speak highly enough of both our conveyancers at Gilson Gray. Ashley was fantastic in ensuring we met deadlines, exchanged and completed by hard deadlines we had.
Caitlin at Gilson Gray Scotland made the buying process very simple, ensuring everything went without any bumps.
Buying and selling homes is always stressful, even more so when conveyancing processes do not align, but Ashley and Caitlin really did take the stress out of it. They kept me updated at every turn, answered my questions, no matter how silly they were and always came back to me promptly.
I wouldn't hesitate to recommend Gilson Gray to anyone buying or selling a home.
19 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Steven, for taking the time to leave such a detailed and thoughtful review.
Buying and selling across England and Scotland can bring additional complexities, so we’re delighted to hear that both transactions were handled smoothly and that the support you received helped take the stress out of the process. It’s wonderful to know that you were kept informed throughout, your questions were answered promptly and the important deadlines for your sale and purchase were met.
Your recommendation is greatly appreciated, and we are very grateful for your kind words. We wish you every happiness in your new home and would be delighted to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Kirsten Dickie was super helpful
Kirsten Dickie was super helpful, gave good advice and had a friendly approachable manner. My property sale went through within 7 weeks, everything was quick and we had regular communication throughout the process. I really appreciated working with Kirsten.
1 July 2026
Unprompted review
Reply from Gilson Gray LLP
We really appreciate you sharing your experience, Siobhan.
It’s wonderful to hear that your property sale progressed so quickly and that the friendly, approachable service, helpful advice and regular communication made the process such a positive one.
Thank you for choosing Gilson Gray and for your kind feedback. We wish you all the very best for the future.
Best wishes,
Gilson Gray
Quick & efficient - Highly recommend!
Everyone says buying a house (especially your first) is nerve wracking and stressful but Gilson Gray have been so good from the get go, especially Kirsten Dickie. They do have a link to view the progress of the sale but she's kept me in the loop along the way and as a first time buyer, made the process less anxiety inducing. She made reading legal documents super easy, taking all the key points out - basically doing the graft for me. Anytime I've pushed for an update (which was only needed about once because of my own worries) she was extremely quick to get things progressing. Expectations were set & stuck to. Can't thank Kirsten Dickie enough. Whole process was quick & easy, about 6 weeks & I move into my house on Friday! I'd highly recommend. 😊
8 July 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you for taking the time to share such a fantastic review and recommendation.
Buying your first home is a huge milestone, so we’re delighted to hear that the process felt quick, straightforward and well managed from the very beginning. It’s wonderful to know that the clear communication, regular updates and straightforward explanations helped make everything feel less overwhelming and gave you confidence throughout the process.
We truly appreciate your kind words and are thrilled to hear that everything was completed so efficiently. We hope your move goes smoothly and wish you every happiness in your new home!
Best wishes,
Gilson Gray
Rachel Greig handled my home purchase…
Rachel Greig handled my home purchase with professionalism and care, ensuring the whole process was smooth and efficient
7 July 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Jack, for your kind feedback.
We’re delighted to hear that your home purchase was handled with professionalism and care, and that the process felt smooth and efficient throughout.
We really appreciate you taking the time to share your experience and thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
Rachel Greig has been an absolute dream…
Rachel Greig has been an absolute dream for us! Great communication, always updating us and keep us right through the process!
Would highly recommend for anyone looking to buy their first property
3 July 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Juliette, for taking the time to share your experience with us. We’re delighted to hear that you felt well supported and informed throughout the process of buying your first property.
Clear communication and regular updates can make such a difference during this exciting milestone, so it’s wonderful to know that you felt guided and confident along the way.
Thank you for your recommendation and for choosing Gilson Gray. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
Rachel Greig was extremely helpful…
Rachel Greig was extremely helpful throughout the purchase of my first property. Updates were clearly communicated and she made a stressful process as least stressful as possible.
6 July 2026
Unprompted review
Reply from Gilson Gray LLP
We’re so pleased to hear that your first property purchase was a positive experience, Lucy.
We understand that buying a home can feel stressful, so it’s wonderful to know that the clear communication, regular updates and support you received helped make the process feel much more manageable.
Thank you for choosing Gilson Gray, and we wish you every happiness in your first home.
Best wishes,
Gilson Gray
Rachel Greig role modelled…
Rachel Greig role modelled neuroaffirming practice, keeping both me and my daughter informed throughout the conveyancing process. After a dreadful experience with another firm, Rachel was a breath of fresh air and has renewed our faith in the legal profession.
6 July 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Angela, for taking the time to share such meaningful feedback.
We’re delighted to hear that you and your daughter felt informed, understood and supported throughout the conveyancing process. Ensuring our clients feel comfortable, included and confident at every stage is incredibly important, so it’s wonderful to know that the thoughtful and considerate approach you received made such a positive difference.
Thank you for placing your trust in Gilson Gray. We truly appreciate your kind words and wish you both all the very best for the future.
Best wishes,
Gilson Gray
Excellent - recommended
I had an excellent experience with Gilson Gray LLP, particularly Wendy Frame, who handled my conveyancing. Wendy was efficient throughout the entire process, keeping everything moving smoothly from start to finish. She was personable, informative, and always happy to answer any questions, making what can often be a stressful process feel straightforward and well-managed. Her professionalism and clear communication gave me confidence every step of the way. I would happily recommend Wendy and the team at Gilson Gray to anyone looking for a reliable and efficient conveyancing service.
26 May 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Maddy, for your detailed and thoughtful 5-star review.
We’re delighted to hear that your conveyancing experience was such a positive one and that the process felt smooth and well managed from start to finish.
We understand how stressful property transactions can sometimes be, so it’s wonderful to know that the clear communication, professionalism and approachable service you received helped give you confidence at every stage.
Your recommendation is greatly appreciated, and we are very grateful for your kind words. Thank you for choosing Gilson Gray, and we would be pleased to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Aliyah and the team - Great
Aliyah and the team provided swift, concise and supportive service throughout.
3 July 2026
Unprompted review
Reply from Gilson Gray LLP
We really appreciate your kind feedback, Campbell.
It’s great to hear that you received a swift, clear and supportive service throughout your experience with Gilson Gray.
Thank you for choosing us, and we would be pleased to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Rachel Greig was very helpful…
Rachel Greig was very helpful throughout the purchase of my first home. She kept me informed throughout each stage and answered any questions I had quickly. Was a stress-free experience from offer accepted to settlement.
2 July 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Michelle, for sharing your experience with us.
We’re so pleased to hear that buying your first home was a smooth and stress-free experience from having your offer accepted right through to settlement.
We know how important it is to feel informed and supported throughout such a significant milestone, so it’s wonderful to hear that your questions were answered promptly and that you felt kept up to date at every stage.
Thank you for choosing Gilson Gray. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
Process of buying my first home
Made the process for buying my first home very quick and simple. They answered any queries i had very quickly and were very friendly and professional, I would definitely recommend Gilson Gray to others.
2 July 2026
Unprompted review
Reply from Gilson Gray LLP
We really appreciate your recommendation, Jack. Buying your first home is an exciting milestone, and we’re so pleased to hear that the process felt quick, simple and straightforward.
It’s great to know that your questions were answered promptly and that you received a friendly and professional service throughout. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
Great company to work with
Great company to work with, excellent communication at all times. Very quick to facilitate any concerns or worries. I had. Very efficient process and easy. Especially Michael and Helena. Helena was in contact daily and reassured me all was in hand, even when I was worrying. Will definitely use again the future. Highly recommend their services.
25 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Caroline, for your wonderful feedback and recommendation.
We’re delighted to hear that you had such a positive experience with Gilson Gray and felt supported and reassured throughout the process.
We understand that property transactions can sometimes feel worrying, so it’s great to know that the regular communication, responsiveness and efficient service you received helped put your mind at ease.
We truly appreciate your kind words and are especially pleased to hear that you would choose Gilson Gray again. We look forward to assisting you in the future should you need us.
Best wishes,
Gilson Gray
Communication was not the best at the…
Communication was not the best at the beginning but the second solicitor was pretty good and on point.
1 May 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you for taking the time to share your feedback.
We're sorry to hear that communication didn't meet your expectations at the beginning of the process, but we're pleased to know your experience improved and that you felt well supported.
We appreciate your comments, as they help us continue to improve our service, and thank you for choosing Gilson Gray.
Kind regards,
Gilson Gray
Very informative from the word go and…
Very informative from the word go and we’re consistent all the way through my house sale . Answered every question promptly and helped with anything I didn’t fully understand. I would highly recommend Gilson Gray and in particular Jehnnaie.
4 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Angie, for your kind 5-star review and recommendation.
We’re delighted to hear that you felt informed and supported throughout every stage of your house sale, and that your questions were answered promptly and clearly.
Providing straightforward communication and clear guidance is something we place great importance on, so it’s wonderful to know this helped make the process easier for you.
Thank you for choosing Gilson Gray. We wish you all the best for the future.
Best wishes,
Gilson Gray
Excellent conveyance solicitor
Excellent conveyance solicitor. Professional, efficient and very personable. From start to finish the experience was positive and the whole team helpful. Special praise for Sally Mc Bride. Totally on the ball and a pleasure to deal with.
29 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Susan, for your fantastic feedback.
We’re so pleased to hear that your experience was positive from start to finish and that you found the service professional, efficient and personable throughout.
It’s wonderful to know that you felt well supported by Sally and the wider team, and that their helpful and proactive approach made the process such a positive one.
Thank you for choosing Gilson Gray. We truly appreciate your kind words and would be delighted to assist you again in the future should you need us.
Best wishes,
Gilson Gray
Great service
My solicitor Rachel Greig was excellent. Always responsive and informative when answering my questions. I'm a first time buyer so I was completely clueless, and the process could not have been smoother.
25 June 2026
Unprompted review
Reply from Gilson Gray LLP
We’re delighted to hear that your first home-buying experience was such a smooth one. It’s great to know that Rachel’s responsive and informative approach helped guide you through the process and made everything feel much clearer along the way.
Thank you for taking the time to share your kind feedback, and we wish you every happiness in your new home.
Best wishes,
Gilson Gray
First time buying a house felt easy
First time buying a house felt easy! Lovely appointed solicitor, very friendly and very prompt at replying to all enquiries.
26 June 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Leighanne, for your lovely feedback. Buying your first home can feel daunting, so we’re delighted to hear that the friendly support and prompt communication you received helped make the process feel easy and straightforward.
Thank you for choosing Gilson Gray. We hope you’re settling in well and wish you every happiness in your first home!
Best wishes,
Gilson Gray
Outlined what would happen and kept me…
Outlined what would happen and kept me informed.
Sandra was very personable and professional in what was a very emotional and sad decision for us.
26 June 2026
Unprompted review
Reply from Gilson Gray LLP
We really appreciate you taking the time to share your experience, Karen. We’re pleased to hear that you felt informed and supported throughout the process, and that everything was clearly explained along the way.
We understand that some property decisions can be particularly difficult and emotional, so it means a great deal to know that the professional and personable approach you received helped you through this time.
Thank you for placing your trust in Gilson Gray. We truly appreciate your kind words and wish you all the very best moving forward.
Best wishes,
Gilson Gray
I had a great experience with Kirsty…
I had a great experience with Kirsty from Gilson Gray whilst buying my first home! Thank you for all of your help and expertise, you made it as seamless as it could be and it is much appreciated.
19 June 2026
Unprompted review
Reply from Gilson Gray LLP
We’re so pleased to hear that you had such a positive experience buying your first home, Beth. It’s a huge milestone, and we’re delighted that Kirsty’s support and expertise helped make the process as seamless as possible for you.
Thank you for choosing Gilson Gray and for taking the time to share your kind feedback. We wish you every happiness in your new home!
Best wishes,
Gilson Gray
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