Ghelter Reviews 

Bought a wooly hat for my son for Christmas. Already starting to fall apart at the seams. After less than 1 month. Quality is Baaaaad!!!!!

Terrible. Paid so much, and arrived hats that might as well have been made of paper. And wouldn't fit a child. And one missing!

If there was a chance to give 0 stars, I would’ve. They sent the wrong hat to me, and when I tried to contact through email, I got blanked. I then contacted via Instagram, and again was just repetitively told contact via email when I already had (and had provided proof too). Then they responded couple weeks later, saying they’ll send a new hat. The order was completely wrong, communication was terrible, just don’t waste your time.

Big selection. Oliver at customer service is terrific. They did send the wrong hat, but he provides fast communication and solve it right away.

Not that they were expensive, but they shipped a molded fedora hat in a plastic bag from overseas. It was completely smashed. What a joke! I wouldn’t recommend this company.

selling overpriced chinese merch.
cotton beanie => not cotton.
Extremely bad quality.

Your led to believe it’s an English website, hat arrives and appears to have come from China, and sent from Spain. Product was of a very poor quality, tried to return and they suggested I keep it and they would send me another, next offer was part refund advising expensive postage to return. Had to go to PayPal to resolve the matter. Stay well clear of Ghelter hats. They also sell on Amazon.

Red bull beanie great quality, great fit my grandson loves it.

I was nervous to order a hat due to reviewing the reviews after I ordered the hat...
But..
The hat came on time. The hat is made well... Even though it may be "cheaper" quality than an expensive hat would be made .. However, I'm all about economical and a hat that looks and feels nice... This has meets all the expectations. My husband loves and I'm happy it turned out better than expected.

The product is not the same like on the website! I found same products on Temu.
To return and to receive money back is impossible

Horrible experience. The hat I ordered was too big. I initiated a return for a refund but customer service was intent on sending a new hat. After a few email exchanges, they stopped responding and refused to issue a refund. Basically they can afford to send out another cheap Chinese made hat without an exchange and still be money ahead. I wish I had read the reviews before I ordered. Stay away from this scam site!

Very poor quality and expensive to buy.Item came in plastic bag , pushed through letter box , creased badly. I informed seller awaiting response.I should have read reviews. Keep well away from this company.

poor quality , after I had got delivered they blocked me.

Bought a leather hat for £74.79 on 9 December 2025, courier first said delivery was refused although I was not at home. Secondly they said hat left in the porch, I do not have a porch, none of the delivery attempt was captured on my doorbell camera. Finally it was delivered. The packaging was not the best, however the hat was made of high quality leather, really well made, My rating is not for the delivery its for the hat

Terrible, Terrible Quality, don't waste your money my item was like something that came from a pound shop...Total scam I wish I had read reviews first!!!!

I recently purchased two hats from this seller, but unfortunately, my experience has been far from satisfactory. I only received one hat, and it was not even the one I ordered. Despite my efforts to communicate with the seller to resolve this issue, I have received no response.

This experience feels like a scam, and I want to warn others to be cautious before making a purchase from this seller. It's disappointing to encounter such unprofessional behavior, and I hope this review helps others avoid the same situation.

Just poor quality to a high price... poor customer service.
They accept ship-back to Spain, but are not covering shipping costs.
At the end of the day, I have just wasted money.
Lesson learned.

I wanted to give 3.5 stars. Number one I was a little pissed. I ordered 5 hats. 2 came. Then blown off for well over a month. The guy gave me the run around for a while. I did t get the hats I originally ordered nothing was in stock. After many emails I got secondary hats around the same value. All were leather. They replaced them with more leather hats. Pricewise the same. The reason I'm giving 3.5 stars. The quality is outstanding and I was able to make secondary choices on my last 3 hats. It took 2 months til I got the last 3. Happy with the hats I got. If I ordered again I'd ask before I ordered them if they are in stock... Do you have this hat in stock. No lie only one of the 5 I originally ordered was in stock. All felt lined and unreal good quality to be honest. So if you can wait and accept a different hat than you ordered. Then order. I did get all 5 hats. Shipped from China takes forever. I have many leather hats ..these are by far superior to the other ones I've bought in the USA even though Chinese. Great quality leather and nicely felt lined. I was actually shocked. Should have been way more expensive. So might be worth the wait. I wish I could post pics.

Ordered a cap for my dad's birthday on the 16th of November and still not arrived!!!Email nor telephone number does not seem to work. A BIG CON STAY FAR AWAY!!

I ordered a trilby hat which was posted on a bag. Yes, a bag. Then it was shoved through my letterbox. Obviously the hat is ruined now. I have contacted Ghelter about a refund & sent in pictures and video as requested but I haven’t heard anything back.
AVOID THIS COMPANY AND USE A MORE REPUTABLE PLACE. THEY ARE CHEAP FOR A REASON. (UK customer)