Ghelter Reviews 

427
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, most reviewers were unhappy with their experience overall. Many consumers have reported that the quality of the items is poor, with mentions of frayed material, poor stitching, and items arriving damaged or squashed in plastic bags. Reviewers noted recurring issues with product accuracy, such as receiving the wrong colors or sizes, and a general feeling that the goods resemble much cheaper imports. However, some customers felt that pricewise the products were good value compared to their quality, and a few mentioned receiving well-made hats from the company. Conversely, a small portion of people felt the items were similar to those available on very affordable online marketplaces, despite paying a higher price, and some experienced very long shipping delays.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a strong divide in satisfaction. While many... See more

Quality

Reviewers highlight negative aspects of quality, frequently describing the items as cheaply made and arriving... See more

Order

Clients share negative opinions on order due to severe delivery delays and missing items. Consumers... See more

Delivery service

People report negative experiences with delivery_service, consistently citing extreme delays and lengthy... See more

Price

Consumers express deep frustration regarding pricing, consistently describing items as heavily overpriced and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company is an absolute scam. I paid €80 for a "leather" hat. Threads hanging out, long unfinished lines of stitching all over and most disappointing it's not real leather, no tag of authenticity... See more

Rated 1 out of 5 stars

Spent $35 each, plus shipping (for a total of $72), for 2 beanies specifically stated to be cotton. They were shipped from AliExpress and were acrylic, and furthermore were available in more colours o... See more

Rated 1 out of 5 stars

I wish I read the reviews of this company before I brought a hat from them. The delivery time was 10 days from making the purchase. When it was delivered the hat was poorly packaged, just basically wr... See more

Rated 1 out of 5 stars

Absolute rubbish. Very disappointing. I should have known from the price but the site was very convincing. Bought two hats both way too small as a starting point, one says adjustable 56-62cm but its n... See more


1.9

Poor

TrustScore 2 out of 5

427 reviews

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1.9

All reviews

(427)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I did in fact get my hats and really good quality

I wanted to give 3.5 stars. Number one I was a little pissed. I ordered 5 hats. 2 came. Then blown off for well over a month. The guy gave me the run around for a while. I did t get the hats I originally ordered nothing was in stock. After many emails I got secondary hats around the same value. All were leather. They replaced them with more leather hats. Pricewise the same. The reason I'm giving 3.5 stars. The quality is outstanding and I was able to make secondary choices on my last 3 hats. It took 2 months til I got the last 3. Happy with the hats I got. If I ordered again I'd ask before I ordered them if they are in stock... Do you have this hat in stock. No lie only one of the 5 I originally ordered was in stock. All felt lined and unreal good quality to be honest. So if you can wait and accept a different hat than you ordered. Then order. I did get all 5 hats. Shipped from China takes forever. I have many leather hats ..these are by far superior to the other ones I've bought in the USA even though Chinese. Great quality leather and nicely felt lined. I was actually shocked. Should have been way more expensive. So might be worth the wait. I wish I could post pics.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

BIG CON!!!

Ordered a cap for my dad's birthday on the 16th of November and still not arrived!!!Email nor telephone number does not seem to work. A BIG CON STAY FAR AWAY!!

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Hats are posted in bags!!

I ordered a trilby hat which was posted on a bag. Yes, a bag. Then it was shoved through my letterbox. Obviously the hat is ruined now. I have contacted Ghelter about a refund & sent in pictures and video as requested but I haven’t heard anything back.
AVOID THIS COMPANY AND USE A MORE REPUTABLE PLACE. THEY ARE CHEAP FOR A REASON. (UK customer)

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered before reading reviews ……it…

Ordered before reading reviews ……it seems the reviews are mostly negative …….I checked Magee Ireland and somehow got connected to your sire as well .
You have the color I want so without hesitation I ordered and paid via PayPal .
I already regret ……please send me a genuine Irish tweed cap ……otherwise I must request PayPal to remove Ghelter as their client .
Fingers crossed🤞

6 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID - Appalling quality tat sold for mammoth prices

Terrible quality product, frayed material, poor stitching, thinnest leather, light and weak. Probably worth £3, sold for £75, as if a superior product. Everything about it and the company is inadequate. The impression given is that they sell cheap Temu tat at inflated prices. Would never buy again and urge everybody to avoid.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Received my News boy Shelby hat today

Received my News boy Shelby hat today, I sniffed a rat when I saw the tracking listed as Ali Express.
Paid £25 for an item which you can but on Ali Express and Temu for around £3.
Dodgy company that just send you cheap chinese crap. I pride myself that I've never been caught like this, putting this down as a loss. The hat itself wreaks of poor quality.
There's also another company.... Birmingham wear that is exactly the same.
If you want one of these poor quality hats, go straight to Temu or Ali Express and pay what it's worth.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Ignore this shopping site

Ignore this shopping site, they ordered the item from China/ Temu or AliExpress the cheap kind and sent to the clients for a big price. Definitely avoid, it was the worst experience for shopping online.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

SCAM COMPANY
Wish I would of come here before ordering.Recived the hat I ordered of Ghelter.very poor quality nothing like advertised on the website.i have emailed them to start a return procedure but not holding my breath.think I can kiss my money goodbye.Do not buy from the company.

16 November 2025
Unprompted review
Rated 3 out of 5 stars

Good and bad

Okay so the shipping took a while and they did give me the wrong colour hat, but overall I am happy with the hat I received

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Unhappy customer.

Customer services very poor. Avoid this company if you want good service. I should have known when the only way to get in touch with them was by email only. They also make it very difficult for you to return items. Never again will I be taken in with what appears to be a Chinese company.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam company not a legit…

This is a scam company not a legit .merchendise.
I ordered from them a fedora hat and when i track the order i see that will came something shiped by aliexpress hungary.

If i wanted something from ali or temu i could ordered my self and cheaper

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Just a front for AliExpress

They are just drop shipping products from China/AliExpress. Please don’t buy and support this company. The products does not have proper labels, etc… avoid!!

10 October 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn’t even give one star

I wouldn’t even give one star. I bought 2 hats they arrived in a plastic bag crushed and damaged. I complained and the offer me a small portion of refund, but the hats can’t be worn. They sent again in the same packaging, all crushed but will only give me a 50% refund. I would not ever buy from this company.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

The hat you wear only once – before sending it back.

I bought a hat from the webshop.
The first problem was that I received an email informing me that the delivery time would be 5–12 days. However, on the website, the shipping policy states 5–12 business days, which is already misleading.

When the order arrived, the quality was unacceptable — the stitching was uneven, the inside was poorly finished, and I have no idea what material it’s made of (the webshop claims it’s wool), because there’s no label inside, but it feels more like synthetic fiber than natural material.

When I reported the issue, they first offered to send me another hat for free. I declined (one piece of junk was more than enough for me) and asked them to refund the price of the item and send me a return label so I could ship it back. Their response was that they couldn’t provide a return label and that I should return the hat at my own expense.

(Here’s a bit of math so it’s clear for everyone:
Hat + shipping: €33.16 + €4.60 = €37.76.
Return shipping: €12.15.
Total: €49.91.
Out of that, I would only get €33.16 back — so I basically paid 16.75€ just to look at a low-quality product made from an unknown material.)

I strongly do not recommend buying from this company — in fact, I suggest you avoid them altogether!

3 October 2025
Unprompted review

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