GEMPORIA Reviews 

20,030
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,913 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable prices and the wide selection of beautiful jewellery and unique gifts available. Consumers also appreciate the prompt delivery service, noting that purchases consistently arrive safely and appropriately packaged. Some reviewers were not happy with items that failed to match expectations or differed from the television presentations. A few other people also felt that certain products suffered from poor craftsmanship, such as broken clasps or disappointing stone colors. Others mentioned occasional issues regarding minor packaging flaws or disappointment with specific skincare items causing irritation.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the fabulous array of items,... See more

Quality

Consumers find quality to be a major highlight, frequently praising the beautiful and impressive jewellery.... See more

Price

Reviewers highlight positive aspects of price, noting that items are extremely well priced and affordable for... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt and fast shipping... See more

Service

Reviewers express high satisfaction and delight with the service, highlighting a consistent and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a casual customer for many years whether buying gifts for my family or myself. For many years I have collected Rocks & Fossils and my husband has bought me various gemstone pendants when... See more

Company replied

Rated 5 out of 5 stars

This was a re-order of the fantastic Visage makeup product, Stayset Colour Correcting Loose Powder, which I have used for many years since it launched. I'm not big into makeup so use it on bare skin,... See more

Company replied

Rated 5 out of 5 stars

It's not just one thing Gemporia do well. It's many things. To be honest, you get that one on one service, they go far beyond most places to answer queries, from the authentication of the gemstones, t... See more

Company replied

Rated 5 out of 5 stars

Amazing products at affordable prices, recently bought SGL certified argyle champagne diamond ring for my niece. Whoever thought I could afford such stunning items. BUT The customer service is outst... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler

About GEMPORIA

Written by the company

About Us

Welcome to Gemporia, where exquisite gemstones and fine jewellery come to life! Thank you for joining our community.

Gemporia was bornin 2004 from a passion for authentic beauty. Using responsible sourcing and ethical practices, we curate exceptional gemstone jewellery to captivate the senses and showcase nature’s finest treasures. But overall, our key mission is to bring joy and inspiration through the artistry of gemstones and Mother Nature.

As an employee-owned company, we place our people and planet before profit. So, whether you’re a new or seasoned collector, our commitment to authentic beauty provides a unique shopping experience for everyone.

Our Mission

In the beginning, there were gemstones, and these gemstones became our family’s world...

At Gemporia, we believe that beautiful and authentic jewellery shouldn’t cost the Earth, nor should it be mass-produced. We are passionate about jewellery, leaving a legacy, both for those who wear it and those who help to make it, and we only use genuine gemstones and precious metals finished to the finest quality.

Our customers and providers lie at the heart of our business, so we never compromise on quality or cost. We pride ourselves in storytelling and revealing all the beautiful secrets of Mother Nature’s miracles. From the person who mines the gem to the person who wears the piece, we aim to bring everybody closer together.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.6

All reviews

(20,030)

1,863 reviews in the last 12 months

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Rated 5 out of 5 stars

Package arrived very quickly well packed and lovely Zircon ring inside…

Package arrived very quickly well packed and lovely ring inside

29 July 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Janice,

Thank you for your review.

We’re so pleased to hear that your package arrived quickly, was well packaged, and that you love your new ring. We hope you enjoy wearing it and that it becomes a favourite piece in your collection!

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

As always a great experience

As always a great experience from ordering to delivery efficient service courteous staff

3 August 2026
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Reply from GEMPORIA

Hi Kathy,

Thank you for your review.

We’re so pleased to hear that you’ve had another great experience with us, from placing your order through to delivery. It’s wonderful to know that our team has provided efficient and courteous service.

Thank you for your continued support, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Fast easy service

Fast easy service. Great products great prices Gemporia go above and beyond I would highly recommend this company

28 July 2026
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Reply from GEMPORIA

Hi Denise,

Thank you for your review.

We’re so pleased to hear that you’ve had such a positive experience with our service, products, and prices. It’s wonderful to know that you would recommend us, and we truly appreciate your kind words and support.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Beautiful perfect ring …

Prompt delivery listen to you and recommend an item that they think you might like

4 August 2026
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Reply from GEMPORIA

Hi Jacqueline,

Thank you for your review.

We're delighted to hear that your order arrived promptly and that you're enjoying our recommendations. We hope they help you discover even more beautiful pieces you'll love!

Thank you for your support, and if there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

An excellent company.

A excellent company Jewellery at great prices and quick delivery.Well done.

4 August 2026
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Reply from GEMPORIA

Hi Terry,

Thank you for your review.

We’re so pleased to hear that you’re happy with our jewellery, prices, and quick delivery service. We always aim to offer beautiful gemstones at great value while providing a reliable experience for our customers.

We truly appreciate your support and hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

This wonderful company has been my…

This wonderful company has been my favourite for the most amazing jewellery. Every single item has been of the highest quality. The prices are brilliant and affordable. I haven't just bought for myself, I have bought many gifts and enjoy browsing for more. The delivery is always on time and with no problems. Thank you Gemporia. 😊

4 August 2026
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Reply from GEMPORIA

Hi Allison,

Thank you for your review.

We’re so pleased to hear that we have become your favourite place for jewellery and that you’ve been happy with the quality, value, and variety of our pieces. It’s wonderful to know that you enjoy shopping for yourself as well as finding gifts for others.

We truly appreciate your continued support and are delighted that you’ve had such positive experiences with our delivery service. Thank you for being part of the Gemporia family, and we hope you continue to enjoy browsing and discovering new treasures with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Great jewellery at affordable price

I have bought from gemporia over the last few years and found their jewellery to be very good quality and good price .well packaged and arriving in a good time .
I once had a problem with a chain that broke but gemporia were great I returned and received a new one .
Great service

4 August 2026
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Reply from GEMPORIA

Hi,

Thank you for your review.

We’re so pleased to hear that you’ve been happy with the quality, value, packaging, and delivery of your jewellery over the years. We’re also glad that we were able to resolve the issue with your chain and provide a replacement.

Your continued support means a lot to us, and we truly appreciate you choosing us for your jewellery purchases. We hope you continue to enjoy your pieces for many years to come.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Quick delivery after I ordered

Quick delivery after I ordered. Lovely weight of silver and design.

4 August 2026
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Reply from GEMPORIA

Hi Judy,

Thank you for your review.

We’re so pleased to hear that you’re happy with the quick delivery, the quality of the silver, and the design of your jewellery. We always aim to provide beautiful pieces that our customers can enjoy, and we truly appreciate your kind feedback.

We hope you continue to enjoy your jewellery, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

So many crystals that I like

I like that there is a great choice of various crystals. They are quite reasonably priced compared to the other companies . There is always a certificate of origin. Shipping is usually fast and reliable.

4 August 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Lidia,

Thank you for your review.

We’re so pleased to hear that you’re happy with our wide variety of gemstones, competitive prices, certificates of authenticity, and reliable delivery service!

We truly appreciate your support and hope you continue to enjoy shopping with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Gemporia is quality…

Gemporia has always been great quality gems with fast and friendly service at fab prices

28 July 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Deborah,

Thank you for your review.

We’re so pleased to hear that you’ve been happy with the quality of our gemstones, our service, and our prices. It’s wonderful to know that you’ve had such a positive experience shopping with us.

We truly appreciate your continued support and hope you enjoy many more beautiful pieces from us in the future.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 2 out of 5 stars

Poor quality

Purchased a diamond bracelet, ok it was a year ago, BUT it has broken 3 times now, so disappointed, the security clasp is constantly unlatching

3 August 2026
Unprompted review
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Reply from GEMPORIA

Hi Corinne,

Thank you for your review.

We’re very sorry to hear that your diamond bracelet has broken multiple times and that the security clasp keeps coming undone. We completely understand how disappointing this must be.

We would appreciate the opportunity to look into this further and see how we can help. Please get in touch with our customer service team on 0800 330 8000, and they’ll be happy to discuss this with you and explore any available options.

We're sorry for any inconvenience caused.

Kind regards,
Gemporia

Rated 4 out of 5 stars

I always feel very secure shopping with…

I always feel very secure shopping with Gemporia. Not living in the UK it did not feel that way to start with but the service is great and shipping as prompt as it can be for half way around the planet.

23 July 2026
GEMPORIA logo

Reply from GEMPORIA

Hi,

Thank you for your review.

We’re so pleased to hear that you feel secure shopping with us and that you’ve been happy with our service and delivery, even from overseas. We understand that ordering internationally can feel uncertain at first, so it’s wonderful to know we’ve been able to provide you with a reliable experience.

We truly appreciate your support and hope you continue to enjoy your jewellery and future purchases with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars
GEMPORIA logo

Reply from GEMPORIA

Hi Susan,

Thank you for your review.

We’re so pleased to hear that you’re happy with our service and the wide variety of products we have available. We appreciate your support and hope you continue to enjoy shopping with us in the future.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia.

Rated 5 out of 5 stars

GOOD CHOICE OF QUALITY ITEMSdelivery & items were well…

Prompt delivery & items were well packaged. Good quality products.

24 July 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Judith,

Thank you for your review.

We’re so pleased to hear that you were happy with the prompt delivery, packaging, and quality of your purchases. We truly appreciate your support and are delighted to know your experience with us has been a positive one.

We hope you continue to enjoy your jewellery, and if there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

The jewellery is outstanding

The jewellery is outstanding, excellent quality and service. Just live genuine gem stones, just love new earrings. Can't wait for the delivery.
Staff are absolutely amazing.
What you seen is what you get, beautiful jewellery. Excellent

29 July 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Barbara,

Thank you for your review.

We’re so pleased to hear that you’re delighted with the quality of our jewellery, our genuine gemstones, and the service provided by our team. It’s wonderful to know that you’re excited about your new earrings and enjoy shopping with us.

We truly appreciate your kind words and continued support. We hope you love your new purchase and continue to enjoy discovering beautiful jewellery with us.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Gemporia is the best way to go for…

Gemporia is the best way to go for genuine gemstones....they never disssapoint.

23 July 2026
GEMPORIA logo

Reply from GEMPORIA

Hi Karen,

Thank you for your review.

We’re so pleased to hear that you’re happy with the quality and authenticity of our gemstones. It’s wonderful to know that we continue to meet your expectations and provide pieces that you love.

We truly appreciate your support and hope you continue to enjoy discovering beautiful gemstones with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars
GEMPORIA logo

Reply from GEMPORIA

Hi,

Thank you for your review.

We’re so pleased to hear that you’ve always found our team lovely and helpful to talk to. Providing friendly and supportive customer service is very important to us, and we truly appreciate your kind words.

Thank you for your continued support, and we hope you continue to enjoy shopping with us. If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Products are always as described and…

Products are always as described and high quality. Speedy delivery.

30 July 2026
GEMPORIA logo

Reply from GEMPORIA

Hi,

Thank you for your review.

We’re so pleased to hear that you’re happy with the quality of our products and that they arrive as described. We’re also delighted to know that you’ve enjoyed our speedy delivery service.

Your support means a lot to us, and we hope you continue to enjoy shopping with us in the future.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Rated 5 out of 5 stars

Jewellery and kimbie

I have been buying jewellery and kimbie products for the last few years and would not buy them from anywhere else now. The staff at gemporia are really helpful, the jewellery are exquisite and the kimbie products are really amazing. The prices are so affordable. Thank you gemporia for all that i have

24 July 2026
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Reply from GEMPORIA

Hi Amanda,

Thank you for your review.

We’re so pleased to hear that you’ve been enjoying your jewellery and Kimbie products over the years. It’s wonderful to know that you’re happy with the quality of our products, our prices, and the support provided by our team.

We truly appreciate your continued support and kind words. Thank you for being such a valued part of the Gemporia family, and we hope you continue to enjoy your purchases for many years to come.

If there’s ever anything we can assist you with, please don’t hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

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