I have been a casual customer for many years whether buying gifts for my family or myself. For many years I have collected Rocks & Fossils and my husband has bought me various gemstone pendants when... See more
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Beautifully wrapped and excellent invoice details. Jewellery at such reasonable prices and excellent ethics.

Reply from GEMPORIA
I love all the jewellery on Gemporia but lately they have brought some beautiful designs in pendants and rings. Also some excellent gifts for family and friends and of course the fabulous candles and diffusers at excellent prices.

Reply from GEMPORIA
The design of the items that I received are pretty and easy to wear.

Reply from GEMPORIA
It's not just one thing Gemporia do well. It's many things. To be honest, you get that one on one service, they go far beyond most places to answer queries, from the authentication of the gemstones, to the way it's made. No matter what you order, whether it be a small amount or big, you are treated the same. There isn't any snobbery, and that goes a long way. Over 20 years plus we have been with Gemporia, and will definitely not be going anywhere else.

Reply from GEMPORIA
Many years buying from Gemporia excellent products,fantastic jewellry at unbelievable prices,customer service more than helpful,Company you can trust 100,%,plus you get 30 day money back guaranty, just try them you won't be disappointed.

Reply from GEMPORIA
Gemporia has been very helpful when my parcel containing an order seemed to go missing and didn't arrive when it should have. Gemporia checked with their courier and I checked at my end in Australia with local courier and parcel initially couldn't be located and then suddenly it appeared in Perth and went to the local courier and then finally turned up here yesterday - just over a month since it was ordered. Gemporia were onto it and kept in contact with me the whole time and I am grateful for their support. The beautiful ring I was waiting for was eventually worth the wait!

Reply from GEMPORIA
Been your customer for many years since you started selling homewears, etc. Then you change to Gems TV and now Gemporia. Been a very happy customer and I trust your service and customer care is great.Quality of your products and jewellery are impressive.

Reply from GEMPORIA
Gemporia, provides a pleasant and prompt ordering as dispatch service
I love how items I purchased are so well wrapped and secure in box..
I'm always delighted with any item I have purchased ...

Reply from GEMPORIA
Very pleased with my purchase,. excellent value for money. Item delivered quickly.

Reply from GEMPORIA
Mixed views. The delivery and return of one item was simple and efficient, however yesterday I wore the ring for the first time and already a ruby is lost. So another return will have to be made.

Reply from GEMPORIA
It’s was as good as it could be thank you very much cheers paul

Reply from GEMPORIA
Ive been shopping and watching Gems aka Gemporia since 2007, and im still a buyer. I work with crystals and know their values, and I love my 2 Kunzite ive just bought. I love watching the fact people love whats there, everything is explained and please remember to click check basket asap or you do loose out. I only ever had one item that broke, my tigers eye triquatra, it fell out. However, its out of warranty but I am looking for a new Tigers eye the same size to refurbish. All their customer advisors are lovely and the presenters are real and have fun moments... keep going, your awesome

Reply from GEMPORIA
Package arrived very quickly well packed and lovely ring inside

Reply from GEMPORIA
As always a great experience from ordering to delivery efficient service courteous staff

Reply from GEMPORIA
Fast easy service. Great products great prices Gemporia go above and beyond I would highly recommend this company

Reply from GEMPORIA
Prompt delivery listen to you and recommend an item that they think you might like

Reply from GEMPORIA
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