Furniture Village - Brighton Reviews 

Lovely atmosphere as soon as you walk in the building. Staff were very attentive and nothing was too much trouble. I purchased my dining room furniture. On winding up everything was explained to me. Delivery times. Care of products etc etc.

We had a really pleasant experience purchasing a new dining set. The sales person ( Todd ) was so personable and friendly and allowed us plenty of time to make our decision, whilst being readily available for us to ask questions. He talked through everything in great detail, such as the delivery options / process and the finance arrangements and checked to ensure we fully understood everything before we committed to the final purchase. There were also several other members of staff we encountered on our visit who were equally as pleasant - well done FV - great customer service.

Guy was very friendly, lovely service

Great service thank you Gemma

Knowledgeable salesman who listened to what we wanted and looked up our previous order

Joel at the brighton store was very polite, helpful and patient, while we were deciding on a colour, the original colour we chose was to dark. We chose a lighter colour, but went back again today, as I was worrying as to whether I made the right choice. We saw Joel again, he made us a tea, we looked at the colour swatches again, then found a sofa in the window displaying the colour we chose.The colour was perfect I needn’t have worried. Thank you Joel.

Very impressed with all the furniture and hard to choose a sofa with so much choice. The assistants all very helpful and friendly, would recommend.

Mr Penfold was our sales Consultant who was very professional and gave us the best experience

Friendly staff who don't jump on you the minute you walk in. Joel was very good and left us to seriously think about what we wanted. On e decided all paperwork completed with ease

Joel Morris was our sales consultant and was very efficient and helpful

All the staff from manager Ash who we initially spoke with to James who talked us through options and Matt who finalised all the details were fantastic and were patient, funny and kind people. The customer service made the difference as to where I purchased my new mattress. Delivery not happened yet but feeling confident all will be well especially as FV use their own delivery drivers.

Positive impression started with Todd welcoming us to the store and guiding us to the right place where we met Sam who sold us the bed etc. His knowledge and care that he took to explain everything to us was very impressive. All other members of staff we met were extremely friendly and polite.

Sam was very helpful , friendly and explaining everything we needed to know ! We had a nice experience in Furniture Village !

Francesco was really helpful and informative. Very pleased with the whole experience.

Gemma was extremely helpful on our first visit to assess styles etc. We made an appointment with her for a few days later and bought with her help.

We recently purchased a sofa and dining table and are extremely pleased with our experience. We were served by Gabriel, who had an exceptional personal approach to customer service alongside a great knowledge of the products.

The delivery was also a true five-star service punctual, efficient, and professional. I would definitely use this shop again and thoroughly recommend them to anyone looking for quality furniture and outstanding service

All of the staff were knowledgeable and amenable. Delivery of the mattress happened as planned. Would recommend them to friends and family

We visited Furniture Village yesterday to buy a sofa, and we couldn't be happier with the experience.

My wife and I weren't completely sure which sofa to choose or how the whole process worked, but James made everything incredibly easy. He was friendly, professional, and explained everything in a simple, clear way. He gave us great advice, answered all our questions, and helped us find the right sofa without any pressure.

As a guy, I honestly appreciated how quick and straightforward everything was. The whole experience was smooth, easy, and actually enjoyable!

The funny part is that James normally works in the beds department, but he ended up helping us with a sofa—and we're so glad he did. He seemed happy to help, and we left even happier with our purchase.

A huge thank you to James for making what could have been a stressful shopping trip such a pleasant experience. We definitely recommend Furniture Village, and if you get the chance, ask for James. He's absolutely fantastic!

Highly recommended – 5 stars!