We had an issue with the noise on our new recycling settee, by the next day we got a call from Kiran to make an appointment for the engineer to visit and sort the problem, he couldn't have been more... See more
Location
Switch locationUnit 5A, Aintree Shopping Park, Aintree Way, L9 5AN Liverpool, GB
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See what reviewers are saying
Thank you to Doug at Liverpool, Aintree store who was extremely helpful and patient with us whilst we chose the right fabric for our new sofa. Doug suggested moving the fabrics to different lighting w... See more
It all started with the shopping experience. The in store staff were very knowledgeable and helpful, without being overbearing. Once decided, ordering etc all went very smoothly and we were given a... See more
Great service at furniture village today. Dough was very helpful and gave us all the advice we needed on choosing a new mattress. Very friendly and efficient service.
Company details
Contact info
Unit 5A, Aintree Shopping Park, Aintree Way, L9 5AN, Liverpool, United Kingdom
4.7
Excellent
2K reviews
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Phil was amazing
Phil was amazing. He explained everything so clearly. He went beyond good service. I will recommend this place to all my friends.
6 June 2026
Excellent service when buying our new…
Excellent service when buying our new sofa and chair , Doug the sale assistant was so helpful but not pushy he explained everything in a friendly but professional manner the whole process was so easy from choosing the sofa to the payment and delivery so pleased with everything
5 June 2026
Helpful Jack
Jack was very helpful, efficient and friendly. It was a pleasure to deal with him when we were choosing the right furniture for us.
4 June 2026
Had a good look round before choosing
Had a good look round before choosing great selection. Then the shop assistant was marvellous explaining everything about our purchase eventually bought our item with confidence. Keep up the good work.
2 June 2026
The choice was really good and Doug was…
The choice was really good and Doug was extremely helpful and knowledgeable it was a pleasure to deal with him.
30 May 2026
Unprompted review
Good experiance
Very easy to deal with the staff, very friendly and helpful, as well as being knowledgeable of their products.
31 May 2026
Happy Days
The sales advisor Doug ( in the Aintree store ) was extremely helpful and knowledgeable. All questions answered. Very happy with the service . We bought 2 sofas.
31 May 2026
Unprompted review
Beautiful table,chairs and sideboard
Beautiful table,chairs and sideboard, absolutley love them. Salesman extremely helpful and also two delivery men
29 May 2026
The salesperson dealing with us was…
The salesperson dealing with us was excellent
29 May 2026
Unprompted review
Great experience all round
Great experience all round. From advice on furniture to arranging sale.
23 May 2026
Excellent service by Julie & her co…
Excellent service by Julie & her co worker from Sunderland. Great furniture for a great price! Look forward to my delivery 👍
24 May 2026
Excellent
Once again, excellent quality furniture. Don't know why I went elsewhere for my sofa in previous transaction. NCF living (see other review) Warrington, absolutely awful and still arguing now.
Furniture village has delivered and installed a sideband bedside table. From the salesroom, with my cappuccino and cookie to the delivery and building of purchases, excellent service.
Tommy and Kev took the up most care of both my property and the delivery. Lovely fellas, although I had to be 1st delivery on my only day off that week, haha 😂.
Thanks for everything again.
23 May 2026
Unprompted review
Great service assistant very helpful…
Great service assistant very helpful and knowledgeable
18 May 2026
Customer service is non existent ive…
Customer service is non existent ive tried multiple times to contact both emails and calls to showroom and got no answer or reply.
18 May 2026
Unprompted review
A very experienced sales advisor
A very experienced sales advisor. Answered all my questions did not pressure me. Doug made my furniture shopping a very smooth experience.
15 May 2026
Amazing Choice - Amazing Service
We found Carol very helpful and informative. She talked us through everything and explained things simply but thoroughly.
We were delighted with the choice and range of settees available.
13 May 2026
Unprompted review
Professional
Professional, efficient service.
Doug Mercer was very helpful.
17 May 2026
Unprompted review
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