Furniture Village - Aintree Reviews 

1,757
TrustScore 4.5 out of 5

4.6

Unit 5A, Aintree Shopping Park, Aintree Way, L9 5AN Liverpool, GB


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Rated 5 out of 5 stars

We had visited store a couple of weeks ago and was dealt with by Phil Aldridge who treated us really well answered all our questions and guided us to the items we were thinking about ordering. At a la... See more

Rated 5 out of 5 stars

We were greeted right away in-store (Aintree RP) by Jack Cousins, a pleasant sales consultant. We knew what type of sofa we wanted (searched online). Jack was well informed, efficient, could answer a... See more

Rated 5 out of 5 stars

So easy to deal with, Phil at the Aintree branch is absolutely brilliant. He is friendly and polite and does not come in with the hard sell. He took time to explain the options available and underst... See more

Rated 5 out of 5 stars

No hard sale tactics from staff, but readily available to answer queries. A great selection of furniture in-store resulting in me finding a dining table that more than met my requirements, and the ord... See more


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  • Unit 5A, Aintree Shopping Park, Aintree Way, L9 5AN, Liverpool, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,757)

62,956 reviews in the last 12 months

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Rated 5 out of 5 stars

We had visited store a couple of weeks…

We had visited store a couple of weeks ago and was dealt with by Phil Aldridge who treated us really well answered all our questions and guided us to the items we were thinking about ordering. At a later date we spoke on phone and made the order he was so professional and courteous thankyou for making this transaction easy.

31 August 2026
Rated 5 out of 5 stars

Keith was a lovely

Keith was a lovely, friendly salesman. He wasn't pushy or in our face. He left us to talk amongst ourselves and was ever so helpful.

31 August 2026
Rated 5 out of 5 stars

Having visited many other furniture…

Having visited many other furniture stores looking fir a new dining table and chairs, Furniture Village had the most comprehensive range to choose from at reasonable prices.
The member of staff who dealt with me, Lauren, was very polite, courteous, knowledgeable and professional, making the experience effortless and simple to complete.

29 August 2026
Rated 5 out of 5 stars

Quality furniture and knowledgeable sales consultant. We were greeted right away in-store…

We were greeted right away in-store (Aintree RP) by Jack Cousins, a pleasant sales consultant. We knew what type of sofa we wanted (searched online). Jack was well informed, efficient, could answer all questions. We bought the sofa two days later. Jack explained the buying process in an organised and straightforward way. He was a credit to FV. Other staff were helpful too. The range of sofas and chairs in FV is very good, something to suit everyone. Quality furniture too.

26 August 2026
Rated 5 out of 5 stars

Soon as I walked into the shop I was…

Soon as I walked into the shop I was met by Doug upstairs I was desperately after a bed to meet my budget and Doug was absolutely fantastic he showed me a lovely deal with a bed and mattress bundle what fitted the guy I was with who I support with learning difficulties Doug kept him laughing and so relaxed and happy and engaged with him through my purchase for the perfect bed for him I couldn’t of honestly bought a bed of a better sales person Doug needs a lot of credit and praise for his personality he shown towards both me and my person I was there with buying his dream bed thank you so much doug you was brilliant and thank you also for the small discount you gave us because this went a really long way with our budget we had and I think Doug went the extra mile what was so nice and the man I was buying the bed for who I look after with learning disability’s was so over the moon with Dougs understanding and it made our day we was very happy and lucky we bump into a lovely guy like Doug today buying our bed thanks again dough :)

21 August 2026
Rated 5 out of 5 stars

Doug was very helpful

Doug was very helpful, made the ordering easy. Quick, efficient.
Ordered wardrobes which we have previously had so we know the quality from furniture village is very good.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

No hard sale tactics from staff

No hard sale tactics from staff, but readily available to answer queries. A great selection of furniture in-store resulting in me finding a dining table that more than met my requirements, and the order being set up by the lovely Carol. The table was delivered to me within a week and set up by the delivery guys, who were equally friendly and professional. Faultless service and highly recommended.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

As easy as always

As easy as always, bought a coffee table and table today, doug as always efficient this is our 6th purchase, service is brilliant and always remember your face. Thank you lads

19 August 2026
Rated 5 out of 5 stars

Excellent service.

So easy to deal with, Phil at the Aintree branch is absolutely brilliant. He is friendly and polite and does not come in with the hard sell.
He took time to explain the options available and understood what we were looking for, he then set about organising the best deal possible.
Delivery date organised by head office within 48 hours as well..up to now 10 out of 10.

10 August 2026

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