Furniture Clinic Reviews 

15,071
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,761 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery and the high quality of the products, which work wonders on leather and wood. Shoppers frequently point out the helpful staff and efficient ordering processes that make projects smooth and satisfying. People note that items like the furniture kits and restorers are easy to use and yield fantastic results, making old items look brand new. However, some people mentioned delivery delays or encountering items being out of stock after payment. Some reviewers were not happy with specific items, noting unexpected damage or missing application features on sealants.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items like leather balms, stains, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent results on wooden and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently noting that parcels arrive promptly and... See more

Service

Consumers find service to be positive, highlighting great communication and professional assistance.... See more

Order

People report positive satisfaction with the order experience, highlighting that the process is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Read excellent reviews, so decided to purchase fabric protector. Communication excellent, arrived on time. Product easy to use, except trigger difficult to manage, no nasty overpowering smell. One bot... See more

Rated 5 out of 5 stars

Furniture Clinic has been around for a long time, as have I. It’s only recently that I decided to change my supplier of leather restoration products etc.. because old habits die hard. However, it be... See more

Rated 5 out of 5 stars

Always top quality products, knowledgeable staff and speedy postage. I wouldn't use any other products on my leather sofa, it looks brand new every time I use the leather care. I recently used the spr... See more

Rated 5 out of 5 stars

We watched the Youtube demo and followed the instructions The cleaner and protective cream treatment has really done an excellent job, and our 25 year old Natuzzi leather 3 piece is looking fantas... See more



Company details

  1. Do-it-Yourself Shop

Written by the company

We specialise the the care and restoration of leather, fabric and wood items. We offer both DIY products (accompanied by expert advice) and a professional nationwide repair service. We always put the customer first and strive to offer the best care possible so if you need anything please don't hesitate to contact us!


Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(15,071)

1,706 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a good product

This is a good product. One application has made our floor come back to life. It had been looking really dull before.
Will definitely buy again

31 July 2026
Rated 5 out of 5 stars

I ordered

I ordered, it arrived, which is what I was expecting! No problems, would certainly order from you again.

24 July 2026
Rated 5 out of 5 stars

Excellent Product as Always

Again, a top quality product. I'd used their teak cleaner, excellent, but application of teak oil turned the wood almost black. Quick scrub and then used a paintbrush to apply the teak brightener. It worked a treat and bench now looks like new after applying teak oil.

31 July 2026
Rated 5 out of 5 stars

Recommended!

I’m halfway through the task of giving my old leather sofa some TLC. I’ve found the Furniture Clinic products quick & easy to use, and I’m pleased with the end result.
The online ordering process was good. The price was fair & shipping was quick. Happy to recommend.

16 July 2026
Rated 5 out of 5 stars

My mistake

After purchase I found I was not getting the results I was hoping to get. The fault lay with me (I won't bore you with details but I misjudged the material in question). Nevertheless the company were very supportive and helpful.
If I need similar products this is the internet place I would shop.

22 July 2026
Rated 5 out of 5 stars

Well worth the time and effort but I’d say use a cloth not a brush! …

I bought the bench restoration kit and some sanding pads for my garden bench. I also watched the online video on how to use it. The products worked well - the cushioned sanding pads were particularly helpful. I’m not sure the brightened made any difference to the outcome. Hard to say. I used a brush to apply the oil initially and in hindsight this was not the best technique as it created a too heavy coat. I switched to a cloth when I realised and the results for that part are much better. My fault, not the product.
Overall the result is excellent and well worth the time, effort and cost.

21 July 2026
Rated 5 out of 5 stars

This is an excellent product

This is an excellent product, the colour was taken out the leather sofa by sunscreen (the brown leather turned yellow) but the balm restored the colour and blended in perfectly, no trace of the damage. Easy to use. Would highly recommend.

28 July 2026

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