Purlfrost Window Film Reviews 14,356

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that they are exactly what was needed and look fantastic. Many people highlight the ease of installation, often attributing this to the very clear, detailed, and helpful instructions provided, sometimes accompanied by useful tools. The delivery service is frequently described as prompt and efficient, with many appreciating the convenience of pre-cut films and the overall user-friendly online ordering process. However, some customers also noted issues with delivery, specifically mentioning problems with certain couriers like Evri and DX, which led to lost parcels or delivery cancellations. A few other people also felt that the product was flimsy, tore easily during application, or resulted in air bubbles and creases, making the final result unsatisfactory.

What people talk about most

Product

Consumers generally express high satisfaction with the product, often highlighting its quality, ease of... See more

Quality

Users describe positive interactions with quality. Many customers consistently praise the high quality of the... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the products easy... See more

Instructions

Reviewers express high satisfaction with the provided instructions. Customers consistently describe them as... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and speedy... See more

Based on these reviews

Rated 5 out of 5 stars

Efficient service; delivered when expected. Managed to follow instructions and fitted it on our cloakroom window in response to my husband's concern about 'privacy' when using the room, despite it ha... See more

Company replied

Rated 5 out of 5 stars

Excellent product, exactly what we needed! Details of how to get the backing film off using two pieces of masking tape at the corners much better explained/demonstrated on another company's video- sor... See more

Company replied

Rated 5 out of 5 stars

Very helpful and detailed instructions about application, which meant that it worked as described. We can see out clearly, but it’s much harder to see in, especially if just walking past. A product... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Decoration and Interior Design Store
  4. Do-it-Yourself Shop
  5. Home Improvement Store
  6. Interior Designer

Written by the company

Purlfrost © is one of the UK’s leading window film companies, supplying and distributing window film, window transfers and stick-on glass coverings for homes and businesses. We provide a wide range of practical and stylish solutions for your windows and doors. From frosted window film to solar window film, privacy window film and house numbers, you’ll find the perfect solution for your home or business with Purlfrost. We’ve been delivering high-quality, made-to-measure and easy-to-install window film and glass coverings since 2003, and are proud to be the highest-rated window film company on Trustpilot with over 12,000 reviews from happy customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great service and great goods!

Really pleased with both the service and the goods. It was easy to contact Purlfrost and get advice and a selection of sample films - this enabled me to choose the right film for the room / windows. The guidance of how to fit the film was very helpful. The finished installation is perfect and just what we needed.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

An ingenious product with clear…

An ingenious product with clear instructions to ensure a perfect result.

Far easier than I imagined and great sense of satisfaction. We now have two perfectly frosted windows.

24 February 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

instructions for applying

The instructions for applying the window film are always clear and easy to follow

26 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Very happy customer

Easy to order on website. Great communication and delivered quicker than expected, given the custom cut. The product was super easy to install and the end result is fantastic, giving a good amount of privacy but still allowing plenty of light in. Would recommend!

23 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Easy to fix and looks reallyvgood

The instructions for how to measure were very clear and the website easy to navigate with good descriptions and pictures. The film arrived quickly and was very easy to fix to the windows. It looks really good. This is the 2nd window we've done and it all looks great.

23 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Quick delivery and easy to fit

Quick delivery. Product good. Easy to fit. Larger pieces of film benefited from having 2 people. Guidance provided was good

29 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

All good

All good, easy to apply and looks as expected

22 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Looks great

The window film was delivered quickly and very easy to apply following the instructions given - it looks great!

19 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Great product delivered quickly and…

Great product delivered quickly and looks superb.

28 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Happy with my frosted number for…

Happy with my frosted number for skylight above my door. It’s great quality and can see it lasting for years to come.

19 February 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Very helpful

There was a problem with my first delivery but Purlfrost reacted quickly to rectify the issue. Much appreciated.

27 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Much easier to apply than I…

Much easier to apply than I anticipated. Looks great in the bathroom, wish I'd used Purlfrost years ago. Quick delivery time too.

27 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Great item and exactly what I wanted

Really pleased. Lots of choice but I just wanted a plain frosted look for a porch window. Easy to get size and good instructions for measurements and application. Arrived quickly. Plan on getting another for elsewhere

27 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Delivery was quick and the instructions…

Delivery was quick and the instructions to fix were straightforward. Final result is excellent..

27 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Excellent product

Excellent product, and fast delivery. We have used this company several times and always found the product to be of good quality and easy to apply. Comes with a comprehensive guide and small squeegee.

19 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Beautiful product with clear and easy…

Beautiful product with clear and easy to follow instructions. I managed to apply them to patio door windows on my own. They look amazing.

4 April 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Purlfrost Exterior IR reflective film

Excellent product (exterior sun and IR reflective film), with detailed installation instructions and well packaged. The inclusion of a small sample was also helpful to enable one to become familiar with removing the protective film prior to installation. As I had ordered two sizes, it would have been helpful to indicate the order in which the two sizes were placed on the roll. As it was I had to unroll several pieces and re-roll them carefully before installing.

3 February 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your feedback, kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

The film was easy to apply and the…

The film was easy to apply and the colours are lovely and bright

24 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

Rated 5 out of 5 stars

Very helpful and detailed instructions…

Very helpful and detailed instructions about application, which meant that it worked as described. We can see out clearly, but it’s much harder to see in, especially if just walking past.
A product I’d recommend and use again.

24 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating Olwen. It's very much appreciated. From all the team at Purlfrost.

Rated 5 out of 5 stars

Very positive experience

It was easy to order and the team at Pulfrost made sure that I was completely satisfied with my choices. Great easy to follow instructions with online help by YouTube tutorial. Perfect result.

24 March 2026
Purlfrost Window Film logo

Reply from Purlfrost Window Film

Many thanks for your kind words and 5⭐️ rating Robert. It's very much appreciated. We'd love to see some pictures of your handy work on Instagram or Facebook by tagging @purlfrost. From all the team at Purlfrost.

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