Read excellent reviews, so decided to purchase fabric protector. Communication excellent, arrived on time. Product easy to use, except trigger difficult to manage, no nasty overpowering smell. One bot... See more
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Company details
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We specialise the the care and restoration of leather, fabric and wood items. We offer both DIY products (accompanied by expert advice) and a professional nationwide repair service. We always put the customer first and strive to offer the best care possible so if you need anything please don't hesitate to contact us!
Contact info
Unit 46 Werdohl Way, DH8 6SZ, Consett, United Kingdom
- 01207279960
- enquiries@furnitureclinic.co.uk
- www.furnitureclinic.co.uk
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Replied to 100% of negative reviews
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Quick delivery and good price.
Not sure at first
I was very dubious bout this product (suede cleaner) at first as it didn’t work but after trying it few more times and soak it more the water marks I had on my suede sofa are slowly dissolving!I had tried everything on it to no avail but this product did finally move it!
Delivered promptly and good price
Excellent in every way
Leather cleaner and paint arrived…
Leather cleaner and paint arrived quickly. Cleaner worked well, unfortunately the paint was too dark (cream). My fault for not checking.
Highly recommended
Highly recommended! The item is exactly as described, and the customer service is professional and helpful. Great experience
Really easy to order
Really easy to order. The product arrived quickly. The product was as advertised. It is a really good product . It has brought the quartz back to showroom condition.
it was so easy to use the wood cleaner…
it was so easy to use the wood cleaner and teak oil on my outside furniture and it came back to life amazingly well.
It did exactly what the web page said
It did exactly what the web page said, delivered promptly .
Poor colour match. Even worst customer service.
Rubbish. Poor colour match and pre cleaner completely destroys the leather texture.
After sales service is rubbish too. They told me I should may and extra £15 and mix the colours myself or pay another £80 to have it matched even though they allegedly stock the BMW Platinum colour.
Wouldn't recommend.

Reply from Furniture Clinic
Great products far superior to similar…
Great products far superior to similar products ive used, same day dispatch and excellent delivery times
Great products, great customer service
Great products that work and customer service were quick to answer my questions.
The Leather Repair Paint worked very well.
The Leather Repair Paint worked very well.
On the negative side this little bottle was sent in a big package and the freight cost was greater than the cost of the product. It would have been wiser to put the bottle in a small padded envelope and send it by mail.
Fast delivery, great product.
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