Found a good card design & could personalise - it arrived on time & was appreciated. I did have trouble using the text colour I wanted in card - the colour choices in circles didn't show properly & o... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The card was great but I was a bit confused with the enclosed gift, I had ordered the box of hero's and you sent me the large Cadbury chocolate bar. I did check the confirmation order email and it di... See more
Company replied
Excellent convenience and personalisation of products. Didn’t seem a great variety for an anniversary card though? Also , two items arrived in separate packages at the same time which seems a waste... See more
Company replied
Easy to use website but filters were often mixed eg grandson also had grandfather. Pleased with order discount of 30% if two cards purchased. Will order again.
Company replied
Company details
Written by the company
Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available
Next day delivery available
Next day delivery for cards and majority of gifts
Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day
Free next day delivery 7 days a week for our Flower bouquets
Contact info
Ashton Road, BS32JH, Bristol, United Kingdom
- wecare@funkypigeon.com
- www.funkypigeon.com
4.0
Great
330K reviews
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Horrible user interface
Horrible user interface. Could not turn off the express tracking option once selected. Extremely frustrating. Wound up having to remove an order item in order to do it. I would have gone to another supplier if I hadn’t spent so long customising the card.
17 July 2026
Reply from Funky Pigeon
Hi Arthur,
Thank you for taking the time to leave a review.
We're very sorry to hear about your experience and understand how frustrating this must have been. We appreciate that after spending time creating and personalising your card, the last thing you would expect is to encounter difficulties during checkout.
We're sorry that you were unable to turn off the Express Tracking option once selected and that you had to remove an item from your order to proceed. That is certainly not the smooth and user-friendly experience we aim to provide.
We also understand your frustration at feeling committed to completing the order after investing significant time customising your card. Your feedback is extremely valuable, and we'll ensure that your comments are shared with the relevant team for review as we continue to improve our website and checkout process.
Please accept our sincere apologies for the inconvenience caused, and thank you for bringing this to our attention.
Thanks, Taya
The first card we ordered was delivered…a week late, rubbish.
The first card we ordered was delivered a week late, so they gave us a free card code, didn’t work so they gave us a second code which was accepted but we still got charged for the card, the people you deal with have no idea what they are doing, they cannot find the card you sent on their web site, we will never deal with company again, they are a waste of time, my advice DO NOT USE THEM.
17 July 2026
Unprompted review
Reply from Funky Pigeon
Hi Steven,
Thank you for taking the time to leave a review.
We're very sorry to hear about your experience and completely understand your frustration. Having your first card arrive a week late was disappointing enough, but we're sorry that the resolution process caused further inconvenience.
We apologise that the initial free card code did not work and that, despite a replacement code being accepted, you were still charged for your order. We also appreciate how frustrating it must have been when our team was unable to locate the card in question while trying to assist you.
This is clearly not the level of service we aim to provide, and we're sorry that we have let you down on multiple occasions. Your feedback has been noted and will be shared with the relevant teams so that we can review what happened and work to improve both our processes and customer experience.
We sincerely apologise for the disappointment caused and regret that your experience has left you feeling unable to use our service again.
Thanks, Taya
Don't order flowers!
Don't order flowers. Ordered for my Step-mum, the box was battered. The prosecco bottle was on top of the flowers, the flower heads were snapped, box of chocolates squashed and just generally a waste of money. The flowers look nothing like the advertising photo. Very disappointed.
16 July 2026
Reply from Funky Pigeon
Hi Tara,
Thank you for taking the time to leave a review.
We're very sorry to hear how disappointed you were with your flower gift order. We understand how upsetting it must have been for your step-mum to receive a damaged package, particularly when it was intended as a special gift.
It's concerning to hear that the box arrived battered, the prosecco bottle had been placed on top of the flowers, several flower heads were snapped, and the chocolates were squashed. We also appreciate your disappointment that the flowers did not match your expectations based on the product images shown online.
This is not the standard of quality or presentation we aim to provide, and we sincerely apologise for the experience you've had. Your feedback has been shared, as issues such as these are taken very seriously and help us identify where improvements are needed.
Thank you for bringing this to our attention, and we're sorry that we let you down on this occasion.
Thanks, Taya
Reply from Funky Pigeon
Hi Eurwyn,
Thank you for your wonderful review!
We're delighted to hear that you've received excellent service once again. Providing a great experience for our customers is always our goal, so it's fantastic to know we've continued to meet your expectations.
Thank you for your continued support and for choosing Funky Pigeon. We look forward to helping you celebrate many more special occasions in the future!
Thanks, Taya
Nice cards
I found a selection of cards suitable for our wedding anniversary.
Being able to add a bunch of flowers to what would have been a blank 2nd page is a nice touch.
On the 3rd page 3 boxes in which to write messages with a choice of script.
An finally a discount code that gave me 20% off.
Then Royal Mail delivery for my chosen arrival date, brilliant.
17 July 2026
Reply from Funky Pigeon
Hi Grandad Rob,
Thank you for your lovely review!
We're delighted to hear that you found a great selection of cards for your wedding anniversary and enjoyed the personalisation options available. It's wonderful to know that features such as adding flowers, choosing your own messages and script styles, and receiving a discount code helped make your experience even better.
We're also pleased that your order arrived on your chosen date and that the Royal Mail delivery service met your expectations.
Thank you for choosing Funky Pigeon. We really appreciate your feedback and hope to help you celebrate many more special occasions in the future.
Thanks, Taya
Found a good card design & could…
Found a good card design & could personalise - it arrived on time & was appreciated.
I did have trouble using the text colour I wanted in card - the colour choices in circles didn't show properly & only saw it was wrong in preview - l just gave up & used black in the end!
9 July 2026
Reply from Funky Pigeon
Hi Deborah,
Thank you for taking the time to leave a review.
We're delighted to hear that you found a card design you liked, were able to personalise it, and that it arrived on time and was well received.
We're sorry, however, to hear that you experienced difficulties with the text colour selection. We understand how frustrating it must have been when the colour options didn't display properly and you only noticed the issue when viewing the preview. We appreciate your feedback and will ensure your comments are passed on to the relevant team, as we are always looking for ways to improve the personalisation experience.
Thank you again for your feedback, and we're pleased that despite the issue, you were happy with the final card.
Thanks, Taya
Great selsction that I hadnt found on…
Great selsction that I hadnt found on other sites or shops
13 June 2026
Reply from Funky Pigeon
Hi Andrea,
Thank you for your review!
We're delighted to hear that you found a great selection of cards with us, including options that you hadn't been able to find on other websites or in shops. We work hard to offer a wide variety of designs to help our customers find the perfect card for every occasion.
Thank you for choosing Funky Pigeon. We really appreciate your feedback and look forward to helping you celebrate more special moments in the future.
Thanks, Taya
Reply from Funky Pigeon
Hi Diane,
Thank you for your wonderful review!
We're delighted to hear that you found our service to be great, our cards to be of high quality, and our prices reasonable. Providing fantastic products at good value is something we strive for, so it's lovely to know we've met your expectations.
Thank you for choosing Funky Pigeon. We really appreciate your support and look forward to helping you celebrate many more special occasions in the future.
Thanks, Taya
Reply from Funky Pigeon
Hi Catrina,
Thank you for your review!
We're so pleased to hear that you're happy with your card and that it's just right for the occasion. We hope the recipient loves it as much as you do!
Thank you for choosing Funky Pigeon, and we look forward to helping you celebrate more special moments in the future.
Thanks, Taya
Website wants to send card to incorrect address
Everytime I purchase 2 cards on the Funky Pigeon website the first address I require gets changed to the second address I have chosen meaning that both cards would incorrectly get sent to the second address and I have to go in and edit the first card so it is sent to the original address I opted for. It is so frustrating
16 July 2026
Reply from Funky Pigeon
Hi Valerie,
Thank you for taking the time to leave a review.
We're sorry to hear that you've experienced this issue when ordering multiple cards. We completely understand how frustrating it must be to find that the delivery address for your first card has been changed to match the second one, especially when you're sending cards to different recipients.
We appreciate you bringing this to our attention, as this is certainly not the experience we want our customers to have. We'll ensure your feedback is passed on to the relevant team for investigation, as we understand the importance of being able to trust that each card is being sent to the correct address without needing to make manual corrections.
Thank you for your feedback, and we're sorry for the inconvenience this has caused.
Thanks, Taya
Different gift than what was ordered
The card was great but I was a bit confused with the enclosed gift, I had ordered the box of hero's and you sent me the large Cadbury chocolate bar. I did check the confirmation order email and it did say Hero's maybe you need someone checking that the correct gifts are sent out.
30 June 2026
Reply from Funky Pigeon
Hi Deanne,
Thank you for taking the time to leave a review.
We're delighted to hear that you were pleased with the card, but we're very sorry to learn that the gift you received was different from the one you ordered.
We appreciate how disappointing and confusing this must have been, especially as your order confirmation correctly showed a box of Heroes. This is certainly not the experience we want for our customers.
Please accept our sincere apologies for the error. Your feedback regarding order checks will be passed on to the relevant team, as we understand the importance of ensuring the correct gifts are packed and dispatched.
Thank you for bringing this to our attention, and we're sorry for the inconvenience caused.
Thanks, Taya
Easy to follow instruction and didn’t…
Easy to follow instruction and didn’t take ages to complete .
Explained everything
16 July 2026
Reply from Funky Pigeon
Hi Mrs Roland,
Thank you for your review!
We're delighted to hear that you found the instructions easy to follow and that the process was quick and straightforward to complete. It's great to know that everything was clearly explained and helped make your experience a positive one.
We really appreciate you taking the time to share your feedback and hope to help you create more special cards and gifts in the future.
Thanks, Taya
Reply from Funky Pigeon
Hi SC
Thank you for your lovely review!
We're delighted to hear that you found our selection of cards and flowers to be good value. We work hard to offer a wide range of quality products to help our customers celebrate life's special moments.
Thank you for choosing Funky Pigeon. We really appreciate your feedback and look forward to helping you again in the future!
Thanks, Taya
Worst card company.
Worst card company.
Didn't send the cards I ordered.
Emailed to request cards that arrived with no envelopes .
Requested envelopes that never arrived.
Birthdys now passed ,total waste of time and money
Do not use this company
17 July 2026
Unprompted review
Reply from Funky Pigeon
Hi Bekki,
Thank you for taking the time to leave a review.
We're very sorry to hear about your experience and completely understand your frustration. It's disappointing to learn that your cards arrived without envelopes, and even more so that the replacement envelopes you requested never arrived either. We appreciate how upsetting this must have been, especially as the birthdays have now passed.
This is not the level of service we aim to provide, and we'd like to sincerely apologise for the inconvenience and disappointment caused. Your feedback has been noted and will be shared with the relevant team to help prevent similar issues in the future.
Thanks, Taya
Delivered on time & good quality!!
16 July 2026
Reply from Funky Pigeon
Hi Liz,
Thank you for your great review!
We're delighted to hear that your order was delivered on time and that you were pleased with the quality. Providing high-quality cards and gifts with reliable delivery is very important to us, so it's wonderful to know we met your expectations.
Thank you for choosing Funky Pigeon. We hope to help you celebrate many more special occasions in the future!
Thanks, Taya
Easy to use app
Easy to use app. Takes a few minutes to choose card, personalise and upload photos. Discount codes normally a available. Expected delivery date given at checkout and notification sent when card dispatched.
14 July 2026
Reply from Funky Pigeon
Hi,
Thank you for your lovely review!
We're delighted to hear that you find our app easy to use and that creating a personalised card is a quick and straightforward process. It's great to know that the expected delivery dates, dispatch notifications, and discount codes all help to make your experience even better.
We really appreciate you taking the time to share your feedback and are pleased that we've been able to make sending personalised cards simple and convenient.
Thanks, Taya
Better app than Moonpig that kept…
Better app than Moonpig that kept needing to be reinstalled. Prices are reasonable but wish their card selection was better. I always select to get an envelope added but that has never arrived.
16 July 2026
Reply from Funky Pigeon
Hi Raj,
Thank you for taking the time to leave a review.
We're delighted to hear that you've found our app easier to use and more reliable, and that you feel our prices are reasonable.
We're sorry, however, that our card selection hasn't fully met your expectations and especially concerned to hear that the envelopes you've requested have not been included with your orders. This is certainly not the experience we want for our customers, and we understand how disappointing that must be.
We appreciate your feedback as it helps us identify areas where we can improve. Thank you for choosing Funky Pigeon, and we hope to provide an even better experience for you in the future.
Thanks, Taya
Good product and service
For the first time in years had to use customer service, and they were really efficient and helpful.
FP have long been my go to. Yes they’re more expensive than a high street card, but that’s my price of convenience.
Good products and good service.
24 May 2026
Reply from Funky Pigeon
Hi Maria,
Thank you for your lovely review and for being such a loyal Funky Pigeon customer over the years.
We're delighted to hear that, when you recently needed our Customer Service team, they were able to provide efficient and helpful support. It's also wonderful to know that our products, service, and the convenience we offer continue to make us your go-to choice.
We really appreciate your continued support and look forward to helping you celebrate many more special occasions in the future.
Thanks, Taya
Said it would be delivered in 15 July…
Said it would be delivered in 15 July arrived on 16 July and missed the 21st birthday party. C’est la vie…..so annoying.
14 July 2026
Reply from Funky Pigeon
Hi Catherine,
Thank you for taking the time to leave a review.
We're sorry to hear that your order arrived later than you had expected. However, First Class delivery is an estimated 1–3 working day service, and we're pleased to see that your order arrived within this delivery timeframe.
We understand that the timing was important for the occasion and appreciate your feedback. Thank you for choosing Funky Pigeon, and we hope to help you celebrate many more special moments in the future.
Thanks, Taya
Reply from Funky Pigeon
Hi Beverley,
Thank you for your fantastic review!
We're so pleased to hear that you've had a great experience with us and that you're happy with both our products and service.
"Great company. Great service" is wonderful feedback to receive, and we're delighted to know we've met your expectations. Thank you for taking the time to share your thoughts and for choosing Funky Pigeon.
We look forward to helping you celebrate many more special occasions in the future!
Thanks, Taya
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