Funky Pigeon Reviews 

330,362
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 15,722 reviews, reviewers had a great experience with this company. Customers frequently praise the extensive product selection and the ease of personalizing items with unique designs, photos, and messages. Many found the website and overall user experience straightforward, simplifying the ordering process. Delivery is often noted for being prompt and reliable, with items arriving on time. Conversely, some customers noted issues with delivery, including missing envelopes or delays in receiving orders. Others experienced website difficulties, such as filters not retaining selections, occasional loading problems, or specific navigation hurdles during ordering.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a good selection of cards and the ability to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and quick... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website and app easy to use... See more

Order

Clients share ambiguous opinions on order, with some reviewers finding the ordering process easy and quick,... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use and navigate, allowing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Found a good card design & could personalise - it arrived on time & was appreciated. I did have trouble using the text colour I wanted in card - the colour choices in circles didn't show properly & o... See more

Company replied

Rated 4 out of 5 stars

The card was great but I was a bit confused with the enclosed gift, I had ordered the box of hero's and you sent me the large Cadbury chocolate bar. I did check the confirmation order email and it di... See more

Company replied

Rated 4 out of 5 stars

Excellent convenience and personalisation of products. Didn’t seem a great variety for an anniversary card though? Also , two items arrived in separate packages at the same time which seems a waste... See more

Company replied

Rated 4 out of 5 stars

Easy to use website but filters were often mixed eg grandson also had grandfather. Pleased with order discount of 30% if two cards purchased. Will order again.

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(330,362)

15,364 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good as always

Cards as expected. Good quality. Arrived on time.

23 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi John,

Thank you for your feedback. We're pleased to hear that your cards arrived on time and met your expectations, and that you were happy with the quality. We really appreciate you taking the time to leave a review and hope to see you again soon.

Thanks, Abbey

Rated 5 out of 5 stars

A really lovely card

I found just what I wanted on your website. I was able to upload my photo and choose font and size. There seemed to be a space on the back for a photo but it wasn't possible to upload one. I could have had another nice smaller photo on the back of the card.

21 July 2026
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Reply from Funky Pigeon

Hi Dellia,

Thank you for your feedback. We're delighted to hear that you found exactly what you were looking for and that you enjoyed personalising your card with your own photo, font, and sizing options.

We also appreciate your suggestion about adding a photo to the back of the card, you should have been able to add this and maybe an error with the set up. Customer feedback like this is invaluable, and we'll be sure to pass your comments on to the relevant team for consideration as we continue to improve our products and design options.

Thanks, Abbey

Rated 5 out of 5 stars

Good price and system easy to use

Good price and system easy to use

23 July 2026
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Reply from Funky Pigeon

Hi Clive,

Thank you for your feedback. We're so pleased to hear that you found our system easy to use and that you were happy with our pricing. We really appreciate you taking the time to leave a review and hope to see you again soon.

Thanks, Abbey

Rated 5 out of 5 stars

Great choices

Great choices, great add-ons. Easy to purchase.

23 July 2026
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Reply from Funky Pigeon

Hi Peter,

Thank you for your wonderful feedback. We're delighted to hear that you enjoyed our great choice of cards and add-ons, and that you found the purchasing process easy. We really appreciate you taking the time to leave a review and hope to see you again soon.

Thanks, Abbey

Rated 1 out of 5 stars

I can’t believe I was getting charged…

I can’t believe I was getting charged £12 for delivery of the 3 items ordered at the same time and getting delivered on the same day

23 July 2026
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Reply from Funky Pigeon

Hi Mark,

Thank you for your review.


We're sorry for any surprise or frustration caused by the delivery charges.


The items in your order were supplied from different warehouses and dispatched separately, which is why individual delivery charges were applied. Unfortunately, while the items were ordered together and scheduled to arrive on the same day, they could not be combined into a single shipment due to the way they are fulfilled.


We appreciate that this may not have been clear during the ordering process, and we'll ensure your feedback is passed on to the relevant team for consideration.

Thanks, Taya

Rated 2 out of 5 stars

Late delivery

Said order would be here on the 24th but receipt said 25th. Paid extra for delivery on the 24th.

23 July 2026
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Reply from Funky Pigeon

Hi Anthony,

Thank you for your review.


We're sorry to hear that your order did not arrive on your requested delivery date. We understand how disappointing this must have been, particularly as you paid an additional charge for delivery on 24th July.


We appreciate your frustration, especially as your order confirmation indicated a delivery date of 25th July despite the delivery upgrade selected. This is not the experience we want for our customers, and we're sorry for any confusion or inconvenience caused.


Thank you for bringing this to our attention, and we will ensure your feedback is shared with the relevant team for review.

Thanks, Taya

Rated 5 out of 5 stars

Very quick in sending cards out,be…

Very quick in sending cards out,be shame the post office won't do the same

23 July 2026
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Reply from Funky Pigeon

Hi Pearl,

Thank you for your feedback. We're delighted to hear that your cards were sent out quickly. We understand the frustration when delivery times are outside of our control, but we're pleased we could get your order dispatched promptly. We really appreciate your review and your support.

Thanks, Abbey

Rated 5 out of 5 stars

Great choice & service.

Great choice & service.

14 March 2026
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Reply from Funky Pigeon

Hi,

Thank you for your great feedback. We're delighted to hear that you were happy with our choice of cards and the service you received. We really appreciate you taking the time to leave a review and hope to help you again soon.

Thanks, Abbey

Rated 5 out of 5 stars

Card inspiration

Very good at setting up cards through the years and at a good price and quality

15 December 2025
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Reply from Funky Pigeon

Hi Keith,

Thank you for your lovely feedback. We're pleased to hear you've enjoyed creating cards with us over the years and that you've found our products to be good value, with great quality. We really appreciate your continued support and look forward to helping you create many more cards in the future.

Thanks, Abbey

Rated 5 out of 5 stars

Very easy for me to use the site .

Very easy for me to use the site and to navigate my way around it. Great selection of cards. Thanks

23 July 2026
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Reply from Funky Pigeon

Hi Robert,

Thank you for your wonderful feedback! We're delighted to hear that you found our site easy to use and navigate, and that you enjoyed our selection of cards. We really appreciate you taking the time to share your experience and hope to see you again soon. Thanks for choosing us! 

Thanks,
Abbey

Rated 1 out of 5 stars

Rip off dead flowers. Avoid

Ordered some flowers for my wife for our 37th wedding anniversary and i can't believe what turned up. 6 or 7 dead flowers and a few twigs. So embarrassed. Definitely won't be using funky pigeon ever again.

20 July 2026
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Reply from Funky Pigeon

Hi Dean,

Thank you for your review.


We're truly sorry to hear how disappointed you were with the flowers you received, especially as they were sent to celebrate such a special occasion – your 37th wedding anniversary.


We understand how upsetting and embarrassing it must have been when the bouquet arrived looking nothing like you expected, with several flowers appearing dead and damaged. This is not the quality we aim to provide, and we sincerely apologise for letting you down on such an important day.


We appreciate you taking the time to share your feedback, and we're very sorry that this experience has left you feeling unable to use our service again. Your comments will be shared with the relevant team for review as we continue to work on improving the quality of our products and service.

Thanks, Taya

Rated 1 out of 5 stars

Flowers half dead or broken

Ordered flowers for wife whilst working away. They arrived with broken, dead flowers and heads fallen off. Tried to submit photo evidence but the images wouldn't upload. Won't use again.

2 December 2025
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Reply from Funky Pigeon

Hi James,

Thank you for your review.


We're very sorry to hear that the flowers arrived in such poor condition, with broken stems, fallen flower heads, and blooms that appeared dead. We completely understand how disappointing this must have been, especially as the flowers were a gift for your wife.


We're also sorry to hear that you experienced difficulties uploading the photos when trying to provide evidence of the damage. This is certainly not the experience we want our customers to have.


Please accept our sincere apologies for the quality of the flowers received and the inconvenience caused. Your feedback has been noted and will be shared with the relevant team so that we can continue to improve both our products and our service.

Thanks, Taya

Rated 5 out of 5 stars

Great products

I love their personalised cards. Always fast safe delivery. With an easy to use website.

21 April 2026
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Reply from Funky Pigeon

Hi,

Thank you for your wonderful review! We're delighted to hear that you love our personalised cards and that you've consistently experienced fast, reliable delivery. It's also great to know that you find our website easy to use, as we always strive to make creating and ordering cards as simple as possible.


We really appreciate your continued support and look forward to helping you celebrate many more special occasions in the future! 😊

Thanks, Taya

Rated 5 out of 5 stars

Always top notch service

Always top notch service, Royal Mail notwithstanding! Remember folks, if it's despatched on time but late arriving, that's not FPs fault!

20 April 2026
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Reply from Funky Pigeon

Hi, we appreciate the great feedback! Many thanks, Funky Pigeon.

Rated 5 out of 5 stars

Clear and user friendly

Clear and user friendly

22 July 2026
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Reply from Funky Pigeon

Thank you for your review! We're delighted to hear that you found our website clear and user-friendly. Making the ordering process as simple and enjoyable as possible is important to us.

Robyn

Rated 5 out of 5 stars

What an efficient and reliable company to deal with!

What an efficient and reliable company to deal with!
I ordered a personalised 'Chelsea' birthday card for a friend's 18th birthday and was really amazed at the excellent print quality regarding the interior graphics and design! This superb card I'm sure will be received with such excitement particularly because my friend is an avid Chelsea supporter, plus with three of his favourite players depicted on the photo inside, he'll be blown away!! I was also very happy with the realistic low cost of both the card and personalisation moreover, with the prompt dispatch which arrived within two days, it's for sure I'll be flying back to Funky Pigeon before long! Cannot recommend this company enough!

21 July 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for such a fantastic review! We're delighted to hear how impressed you were with the print quality, design, affordability, and speedy delivery of your personalised Chelsea birthday card. It means so much to know you've created something special for your friend's 18th birthday, and we hope he loves it as much as you do. We truly appreciate your recommendation and look forward to welcoming you back soon!

Robyn

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your review! We're delighted to hear you found it easy to personalise your item and enjoyed the variety of options available. We appreciate your feedback and hope to see you again soon.

Robyn

Rated 5 out of 5 stars

Good photos

Brilliant, the photos I chose actually look like the photos on the card, would recommend and definitely use again.

20 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your lovely review! We're so pleased to hear that the photos on your card matched your expectations perfectly. We really appreciate your recommendation and look forward to helping you create more special cards in the future.

Robyn

Rated 5 out of 5 stars

Perfect as always.

Perfect as always.

16 June 2026
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Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback, it is amazing to hear that you found our service perfect.

All the best,
Alise

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