Fresh Car Reviews 

3,471
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely polite, hardworking, and always ready to go above and beyond to deliver truly exceptional results. People really appreciate the professional mobile service, noting that their cars are left looking completely pristine and brand new after a very thorough clean. Some reviewers were not happy with specific cleaning oversights, noting that interior windows and windscreens were sometimes left streaky or covered in grease. Furthermore, a few customers also mentioned experiencing unexpected scheduling difficulties, last-minute appointment changes, or noticeable arrival delays with their bookings.

What people talk about most

Service

Customers report overall satisfaction and positive experiences with the service. Consumers appreciate the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Quality

People report positive experiences with quality, noting that vehicles look immaculate and brand new after... See more

Product

Reviewers mention positive feedback about product, noting that older vehicles look brand new and immaculate... See more

Booking process

Consumers experience mixed feelings regarding the booking process. Many reviewers report that scheduling is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new. Poor guy, it was relatively... See more

Company replied

Rated 5 out of 5 stars

My car interior was absolutely filthy with ingrained muck and straw all remnants from tip runs and horsey life. Tommy went over and above and did a fantastic job, it looks brand new. I would whole h... See more

Company replied

Rated 5 out of 5 stars

I'd highly recommend this company Tommy from fresh car Burnley arrived as agreed. In fact a couple of minutes earlier which I found courteous. Everything that was needed he had brought with hi... See more

Company replied

Rated 5 out of 5 stars

Jonny from Freshcar Liverpool was really good, he did a very good job. However, scheduling with this company was a little bit more difficult. However, the overall experience was good. Thankyou.

Company replied


Company details

  1. Car Detailing Service
  2. Auto Repair Shop
  3. Car Accessories Store
  4. Car Dealer
  5. Car Service
  6. Car Wash

Written by the company

Fresh Car is a nationwide mobile car care service, delivering Valeting, SMART Repair and Mechanics directly to your doorstep. Our trusted network of friendly, professional franchise partners operate across the UK, bringing high‑quality car care to you at home or work. With Mobile Car Valeting you can choose from quick refreshes to full deep‑clean packages, all carried out on your driveway. Whether you need your car looking its best for a special occasion or simply want it feeling fresh again, our team brings everything needed to you. Our SMART Repair services fix minor bodywork issues on the spot, saving you the hassle of bodyshop visits. This includes bumper scuffs, paintwork touch‑ups, small dent repairs and minor alloy wheel refurbishment, usually completed within a few hours. Our mechanics handle everyday maintenance and repairs wherever you are. From diagnostics and servicing to brake pads, oil changes and more complex jobs, we make it easy to keep your car running smoothly without the inconvenience of a garage trip. Every service can be booked online in minutes. Simply choose your location, pick the service you need, and we’ll come to you. No phone calls, no waiting around, just straightforward, reliable mobile car care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,471)

638 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ryan did a excellent job on my car…

Ryan did a excellent job on my car considering the very hot weather there is nothing to say really but keep on doing what you do best thanks

17 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Ian,

Thank you so much for your kind words! We’re delighted to hear that Ryan’s hard work and dedication shone through, even in the hot weather.

Your appreciation means a lot, and we’ll be sure to pass your feedback on to him. We look forward to continuing to deliver the best service for you.

Rated 5 out of 5 stars

Excellent service provided by Cristian…

Excellent service provided by Cristian - professional, polite and helpful advice provided. Would recommend highly

7 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello,

Thanks for taking the time to leave a review. We appreciate it!

We're so glad to hear you found the overall experience with Cristian to be excellent.

Thanks for recommending!

Rated 5 out of 5 stars

Easy online booking for a convenient…

Easy online booking for a convenient time at my own house, no having to run the car somewhere and get a lift back. The valeter Jordy done an exceptionally good job. Was punctual and kept me informed with his arrival time. Would recommend

15 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello.

Thanks for taking the time to leave a review, We appreciate it.

We're so glad to hear you found the experience easy, convenient and exceptionally good. We'll be sure to pass your kind words to Jordy.

Thanks for recommending!

Rated 5 out of 5 stars

Charles was excellent

Charles was excellent, very helpful, very polite, did a very good job and spent time over it. I'm very pleased.

16 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Richard,

Thanks for taking the time to outline your experience with Charles.

We're so glad to hear you were happy with both his friendliness and professionalism to carry out the service.

Thanks for recommending!

Rated 5 out of 5 stars

Max turned up on time and carried out an excellent job

Max turned up on time, was very polite and professional. The car was in an excellent condition when he left, it looked like new.
I needed an invoice in order to claim the cost back and he provided that too.
An excellent job all round

15 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello,

Thanks for taking the time to review your experience.

We're so glad to hear you were happy with the service that was provided by Max.

Thanks for recommending!

Rated 5 out of 5 stars

Van looks amazing

Van looks amazing! Well worth the price.

Ade was spot on with the van. It looks and smells amazing.

15 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Jenny,

Thanks for taking the time to outline your experience after a valet with us.

We're so glad to hear you found the service worth the value and that Ade delivered good standards.

Thank you for recommending and we hope to be able to assist you again in the future!

Rated 5 out of 5 stars

Brilliant service

16 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Nicky,

Thanks for taking the time to write a review, we appreciate it!

We're so glad to hear you found the service brilliant.

Thank you for recommending!

Rated 5 out of 5 stars

The Fresh Car Valetor was Fantastic!!

The Fresh Car Valetor was Fantastic!!!
Every inch of my car inside and out was cleaned to a very high spec.

My last two times I used this service met my expectations and above. I’ll use this service again. ❤️ Thank You xx

16 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Mrs. McPoland,

Thank you so much for your amazing review!

We’re thrilled to hear that every inch of your car was cleaned to such a high standard and that the results exceeded your expectations on multiple occasions.

It’s wonderful to know you’ll be using our service again and we look forward to delivering that same fantastic finish every time!

Rated 5 out of 5 stars

Excellent job

Courteous, timely, and very professional. Cristian did an excellent job. Will book regularly going forward.

16 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Raul,

Thank you for your wonderful feedback!

We’re delighted to hear Cristian provided a courteous, timely, and professional service, and that you were so pleased with the result.

It’s fantastic to know you’ll be booking regularly and we look forward to keeping your car in top condition every time!

Rated 5 out of 5 stars

Tommy Finch is excellent

Tommy Finch was friendly, detailed, and easy to work with. He showed me areas where nothing more could be done, but the rest of it, I was very pleased - my car looked and smelled like it was brand new.

15 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Abdul,

Thank you for such a thoughtful review!

We’re delighted to hear that Tommy’s friendly and detailed approach made the experience easy for you.

It’s great that he took the time to explain everything clearly, and we’re thrilled your car looked and smelled brand new afterwards.

Rated 5 out of 5 stars

Thorough and professional valet from…

Thorough and professional valet from James

16 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Matthew,

Thank you for your feedback!

We’re so pleased to hear James delivered a thorough and professional valet. I’ll make sure he knows his efforts were appreciated and it’s always great to see our team’s hard work recognised.

We look forward to providing the same high standard of service again next time!

Rated 5 out of 5 stars

Brilliant job done by Ryan

Brilliant job done by Ryan. Very pleased Thank you 😊

16 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Teresa,

Thank you for sharing such lovely feedback!

We’re delighted to hear Ryan did a brilliant job and that you’re so pleased with the result.

We’ll be sure to pass on your thanks to him it means a lot to the team to know their hard work is appreciated. We look forward to looking after your car again soon!

Rated 5 out of 5 stars

Excellent service

Brilliant service and perfect valet

10 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Christopher.

Thank you for your kind words!

We’re thrilled to know you were impressed with the service and that the valet was perfect.

Your satisfaction means everything to us, and we look forward to delivering the same brilliant results again next time!

Rated 5 out of 5 stars

Easy to book and select services from a…

Easy to book and select services from a menu. Professional service with a fantastic result. Very pleased and I will use them again in the future.

14 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Jon,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you found the booking process easy and that our professional service delivered fantastic results.

Knowing you’re pleased and plan to use us again means a lot to the team. We look forward to welcoming you back and providing the same high standard of care every time!

Rated 5 out of 5 stars

Fantastic Service, great results

I used rwvaletanddents.co.uk, via Fresh.
I have to say, I am amazed at how good the paint repair is. It genuinely looks as good as new.
Richard was a very friendly guy, arrived on time, clearly knowledgeable, and did a great job. Highly recommended,

16 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Darren,

Thank you for your fantastic feedback!

We’re delighted to hear you’re amazed by the paint repair and that it looks as good as new.

Richard will be thrilled to know his friendly approach, punctuality, and expertise made such a positive impression.

We truly appreciate your recommendation and are glad you had such a great experience with Fresh Car.

Rated 5 out of 5 stars

Arrived on time and carried out a…

Arrived on time and carried out a professional job

13 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello David,

Thank you for your feedback!

We’re pleased to hear our technician arrived on time and carried out the valet to a professional standard.

Your satisfaction is very important to us, and we’re glad we could deliver the service you expected.

Rated 5 out of 5 stars

Absolutely outstanding service from…5-star experience.

Absolutely outstanding service from start to finish. The booking process was simple, communication was excellent, and the quality of the valet exceeded all my expectations. My car looks immaculate, with incredible attention to detail. The gentleman who carried out the work was friendly, professional, and genuinely passionate about delivering a great service. I couldn't be happier with the result and wouldn't hesitate to recommend Fresh Car to family and friends. A thoroughly deserved 5-star experience.

14 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Bharat,

Thank you so much for your outstanding review!

We’re delighted to hear the booking process, communication, and valet quality all exceeded your expectations.

It’s wonderful to know your car looks immaculate and that our technician’s professionalism and passion made such a positive impression.

Your recommendation means a great deal to us, and we’re thrilled you had a 5‑star experience from start to finish.

Rated 5 out of 5 stars

Did a great job

Did a great job, were polite and easy service to book, would definitely recommend

13 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Heather,

Thank you for your kind feedback!

We’re so pleased to hear you found the service polite, easy to book, and that the valet was done to a great standard.

Your recommendation means a lot to us, and we’re delighted you had such a positive experience.

Rated 5 out of 5 stars

Full Valet - great experience

Technician was lovely, came on time and very thorough with the valet. Really pleased, Thank you.

13 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello,

Thank you for your kind words!

We’re delighted to hear that our technician’s punctuality and thorough approach left you really pleased with the valet.

Your appreciation means a lot to us, and we’re glad we could deliver the service you expected.

Rated 5 out of 5 stars

My beautiful car,like brand new again.

Ronnie was very professional and worked really hard,done a fantastic job inside and outside my BMW. I got the full valet,wax,polish etc. Highly recommend and I will get this package again.

14 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Derek,

Thank you for sharing such positive feedback!

We’re thrilled to hear that Ronnie’s professionalism and hard work made such a difference to your BMW. It’s wonderful to know the full valet package exceeded your expectations, and we truly appreciate your recommendation.

We look forward to welcoming you back again for the same package in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look