Fresh Car Reviews 

3,471
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely polite, hardworking, and always ready to go above and beyond to deliver truly exceptional results. People really appreciate the professional mobile service, noting that their cars are left looking completely pristine and brand new after a very thorough clean. Some reviewers were not happy with specific cleaning oversights, noting that interior windows and windscreens were sometimes left streaky or covered in grease. Furthermore, a few customers also mentioned experiencing unexpected scheduling difficulties, last-minute appointment changes, or noticeable arrival delays with their bookings.

What people talk about most

Service

Customers report overall satisfaction and positive experiences with the service. Consumers appreciate the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Quality

People report positive experiences with quality, noting that vehicles look immaculate and brand new after... See more

Product

Reviewers mention positive feedback about product, noting that older vehicles look brand new and immaculate... See more

Booking process

Consumers experience mixed feelings regarding the booking process. Many reviewers report that scheduling is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new. Poor guy, it was relatively... See more

Company replied

Rated 5 out of 5 stars

My car interior was absolutely filthy with ingrained muck and straw all remnants from tip runs and horsey life. Tommy went over and above and did a fantastic job, it looks brand new. I would whole h... See more

Company replied

Rated 5 out of 5 stars

I'd highly recommend this company Tommy from fresh car Burnley arrived as agreed. In fact a couple of minutes earlier which I found courteous. Everything that was needed he had brought with hi... See more

Company replied

Rated 5 out of 5 stars

Jonny from Freshcar Liverpool was really good, he did a very good job. However, scheduling with this company was a little bit more difficult. However, the overall experience was good. Thankyou.

Company replied


Company details

  1. Car Detailing Service
  2. Auto Repair Shop
  3. Car Accessories Store
  4. Car Dealer
  5. Car Service
  6. Car Wash

Written by the company

Fresh Car is a nationwide mobile car care service, delivering Valeting, SMART Repair and Mechanics directly to your doorstep. Our trusted network of friendly, professional franchise partners operate across the UK, bringing high‑quality car care to you at home or work. With Mobile Car Valeting you can choose from quick refreshes to full deep‑clean packages, all carried out on your driveway. Whether you need your car looking its best for a special occasion or simply want it feeling fresh again, our team brings everything needed to you. Our SMART Repair services fix minor bodywork issues on the spot, saving you the hassle of bodyshop visits. This includes bumper scuffs, paintwork touch‑ups, small dent repairs and minor alloy wheel refurbishment, usually completed within a few hours. Our mechanics handle everyday maintenance and repairs wherever you are. From diagnostics and servicing to brake pads, oil changes and more complex jobs, we make it easy to keep your car running smoothly without the inconvenience of a garage trip. Every service can be booked online in minutes. Simply choose your location, pick the service you need, and we’ll come to you. No phone calls, no waiting around, just straightforward, reliable mobile car care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,471)

638 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jordan was lovely and did a great job…

Jordan was lovely and did a great job with the full valet. Car looks brand new.

23 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Emily,

Thank you for your lovely feedback!

We’re delighted Jordan did such a great job with your full valet and that your car looks brand new.

We’ll be sure to share your kind words with him.

Rated 5 out of 5 stars

Arrived exactly on time.

Arrived exactly on time.
Gave honest advice.
Did a fantastic job.
Harry was a very friendly guy worked very hard will definitely use this service again👍😀

22 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Geoff,

Thank you for sharing your experience!

We’re delighted Harry arrived on time, gave honest advice, and worked so hard to deliver a fantastic result.

It’s wonderful to hear you found him friendly and that you’ll be using our service again and we’ll be sure to pass on your kind words to him

Rated 5 out of 5 stars

Amazing service

Reiss was a superstar! Did an amazing job before we went off on our summer holiday. Very happy all round.

23 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Daniel,

Thank you for your fantastic feedback!

We’re thrilled to hear Reiss was a superstar and delivered an amazing job before your summer holiday.

We’ll be sure to share your kind words with him, it means a lot to the team. We’re delighted you’re happy all round and look forward to seeing you again!

Rated 5 out of 5 stars

Great work

Great work. Polite friendly and efficient service

23 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Sarah,

Thank you for your wonderful feedback!

We're so pleased you found our service polite, friendly, and efficient.

Delivering great results with a smile is what we aim for every time, and it’s fantastic to know we achieved that for you.

Rated 5 out of 5 stars

Very friendly valet

Very friendly valet, car looks brilliant.

23 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Mr McKee,

Thank you for your kind words!

We're delighted to hear our valet made such a positive impression and that your car looks brilliant.

We’ll be sure to pass on your compliments to the team. We look forward to welcoming you back again soon

Rated 5 out of 5 stars

James did a fantastic job and was very…

James did a fantastic job and was very professional and polite, investigated a potential leak we had too whilst he was cleaning which was very much appreciated. Car looked great inside and out afterwards!

9 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Rowan,

Thanks for taking the time to leave a review, We appreciate it!

We're so glad to hear you were happy with the service provided by James. It's amazing to hear he was so professional and courteous.

Thanks for recommending!

Rated 5 out of 5 stars

Simon was amazing he made the Audi look…

Simon was amazing he made the Audi look fantastic and was checking in with me to make sure as he progressed we were happy. Very conscientious and proffesional. Have already passed his details on to other neighbours (via the company) couldn’t recommend him enough.

21 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello David,

Thank you for such a fantastic review! We're thrilled to hear how impressed you were with Simon’s work on your Audi.

His conscientious approach and regular check-ins really show his dedication to ensuring customers are happy every step of the way.

Knowing you’ve already recommended him to your neighbours is the highest compliment.

Rated 5 out of 5 stars

Very happy with the cleaning of the car…

Very happy with the cleaning of the car and Lam was a great guy

20 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Dave,

Thank you for your lovely feedback!

We're so pleased to hear you were happy with the car cleaning and that Lam made the experience enjoyable with his friendly and professional approach.

We'll make sure he knows his efforts were appreciated, it means a lot to the team.

Rated 5 out of 5 stars

Gareth did an excellent job valeting…

Gareth did an excellent job valeting the car. He was very personable and professional.

21 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello David,

Thank you for your kind words!

We're delighted to hear that Gareth delivered such a professional valet and that his personable approach made the experience even better.

We'll be sure to pass your feedback on to him, it means a lot to know his efforts are appreciated.

Rated 5 out of 5 stars

Home car valet

Easy to book a time and date. Arrived on time and got straight on with the job. When completed I was asked to check if everything was okay. It was. A very professional service well executed.

21 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Paul,

Thank you so much for sharing your experience!

We're delighted to hear that booking was easy, our team arrived promptly, and the job was carried out professionally. It’s great to know you felt confident checking the work and were happy with the result.

Your feedback means a lot to us and helps reassure others about the quality of our service.

Rated 5 out of 5 stars

Sparkle and shine

Max - On time, polite, courteous, friendly and clean appearance and very thorough. Now the car - sparkling inside and out. The result would have probably taken me taking me 2 days and it was done in 2 hours. This is the second time of using you and I am really pleased and would recommend the service

21 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Jeannette,

Thank you for such a detailed and thoughtful review!

We’re delighted to hear Max made such a positive impression with his professionalism and thoroughness, and that your car is sparkling inside and out. It’s wonderful to know you’ve chosen us for the second time and are so pleased with the results.

Your recommendation means a great deal to us, and we’ll be sure to pass your kind words on to Max.

Rated 5 out of 5 stars

Sean came and did both our cars to a…

Sean came and did both our cars to a very high standard. Would use again and highly recommended

20 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Nick,

Thank you for sharing your experience!

We’re thrilled to hear Sean delivered such a high‑standard valet on both your cars.

Your recommendation means a lot to us, and we’ll be delighted to welcome you back again whenever you need us.

Rated 5 out of 5 stars

A friendly and efficient service

A friendly and efficient service. A job well done.

20 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Johm,

Thank you so much for your kind words! We’re delighted to hear you found our service friendly and efficient, and that the job was completed to your satisfaction.

Your feedback means a lot to us and helps keep our team motivated to deliver the same high standard every time.

Rated 5 out of 5 stars

Excellent job by Simon and Connor 👍🏼…

Excellent job by Simon and Connor 👍🏼 turned up on time, and did a brilliant valet! Car looks and smell brand new again. cheers guys. will definitely use you again in the future.

21 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Scott,

Thanks for taking the time to leave a review outlining your experience with Simon and Connor.

We're so glad to hear you were happy with the service provided.

Thanks for recommending!

Rated 5 out of 5 stars

As always professional courteous great…

As always professional courteous great job done have used before and no doubt will do in the future

20 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Tracy,

Thank you for your continued support! We’re delighted to know you’ve found our service consistently professional and courteous, and that each visit leaves your car looking great.

It means a lot that you’ve chosen us before and plan to do so again in the future and we look forward to serving you next time.

Rated 5 out of 5 stars

Thorough clean

Friendly, efficient, did an excellent job of my car inside and out. Would definitely use again

18 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Mr. Gregg,

Thank you for your kind feedback!

We’re so pleased to hear you found the service friendly, efficient, and that your car is looking excellent inside and out.

It’s wonderful to know you’d choose us again, and we look forward to providing the same high standard next time.

Rated 5 out of 5 stars

Great service

Had my first clean this week and did an amazing job. This will be the only place where my car will go to now.

16 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Nick,

Thank you for choosing us for your first clean!

We’re delighted to hear you were impressed with the results and that your car now has a showroom shine.

It means a lot to know we’ll be your go‑to place moving forward, and we look forward to keeping your car looking its best.

Rated 5 out of 5 stars

Pete (TQ) Amazing job

Pete (TQ) unfortunately had to rearrange the valet on my car due to some issues, however he rearranged for the next day and kept me informed with everything, then when he arrived he spent extra time on my car as an apology and did an amazing job, I would highly recommend him to anyone in the area who would like a valet done, he was extremely professional and polite and made sure everything was done and checked before he left.

17 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Lee,

Thank you for taking the time to share such detailed feedback.

We’re delighted to hear that Pete kept you fully informed, rearranged promptly, and went the extra mile to ensure your car was finished to the highest standard.

It’s wonderful to know his professionalism and dedication made such a positive impression. We’ll be sure to pass your kind words on to him, and we truly appreciate your recommendation.

Rated 5 out of 5 stars

Superb job will use again

Superb job will use again

18 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Dean,

Thank you for your kind words!

We’re delighted you were impressed with the results and that you’d choose us again.

Your support means a lot, and we look forward to providing the same superb service next time.

Rated 5 out of 5 stars

Showroom sparkling

Was polite, explained treatments and was friendly very efficient and car now looking sparkling like it came out of showroom.

17 July 2026
Unprompted review
Fresh Car logo

Reply from Fresh Car

Hello Barrie,

Thank you for sharing such wonderful feedback! We’re thrilled to hear that the treatments were clearly explained and that you found the service friendly and efficient.

It’s great to know your car is now sparkling like it just left the showroom.

We’ll be sure to pass your kind words on to the team.

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