⁹Staff on the ship were attentive and professional. Food was exceptional even in the buffet. Like that it's served for you without lots of people handling serving spoons. Lots of variety too, and no... See more

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About Fred. Olsen Cruise Lines
Written by the company
Fred. Olsen Cruise Lines operates a fleet of three elegant, smaller-sized ships, Bolette, Borealis and Balmoral. The size of our ships allows us access to more interesting places, and means we can dock in the heart of some of the world’s most beautiful cities, and our itineraries are carefully crafted so that our guests travel to these amazing places at the very best time of year.
On board, Signature Experiences showcase the history, culture, nature and flavours of the destinations you will visit – from Itinerary Insights, where special guest speakers and local experts will host talks, workshops and demonstrations to provide a deeper understanding of the destinations, to Treats of the Region, where guests can enjoy local delicacies and learn how to create delicious regional dishes.
Plus, with each ship carrying 1,300 guests or less, our ships are small enough to offer a warm, friendly and personal service where nothing is ever too much trouble.
At Fred. Olsen Cruise Lines, we channel our 175 years of experience into making your holidays simply unforgettable by meticulously crafting our cruises to provide an experience that helps to create memorable journeys for our guests.
With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.
Contact info
Ipswich, United Kingdom
- +44 (0) 1473 742 424
- guest.services@fredolsen.co.uk
- www.fredolsencruises.com

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Leaving from Rosyth under the three…
Leaving from Rosyth under the three bridges and then looking at the Edinburgh, Fife and East Lothian coast must be one of the best departures.
Crew in dining rooms, bars and cabins are smiley, helpful and quickly get to know each person as an individual. I assume officers are good as we got to all ports on the itinerary. Chefs are excellent and along with waitors are sympathetic and cater beautifully for those of us with allergies. Bridge was great. Book club was at a time that clashed with many other activities as was much of the dancing. Appreciated some of the entertainment in the Observatory and Lido Lounge. Some of the lectures v good but not as good a variety as previous cruises. Please, please do many more cruises from Rosyth with longer itineraries. Cruises seem to have got shorter. I like at least 14 if not 16 - 20 nights and I still work. I’d love if you went from Rosyth to many Mediterranean places such as Dubrovnik, Montenegro etc or Greenland, Iceland and Faroes. I have been to the latter two from Rosyth but wish for longer cruises.
Excellent service and experience
Really enjoyed your cruise and would recommend you to anyone who asks about cruising
Excellent cruise line
Excellent cruise line, good value for money, lovely staff always smiling and very helpful, great evening shows, good selection of foods at all meals.
The Friendly Cruise Ship
An amazing experience. Great food, great cabins, great space around the ship, great entertainment. On Fred Olsen Cruises you are truly pampered, nothing is too much trouble. The staff and crew are really friendly as are other travellers on board.
Simply the best 👍
As always, Fred Olsen is the best. Lovely crew and always good service. Would not cruise with anyone else ☺️
The cabin on level 2
The cabin on level 2
The food thecrew
The activities and the wonderful scenery as I was on a Norwegian fjords cruise
Loved it all
I enjoyed my second cruise experience
I enjoyed my second cruise experience. My single cabin had enough space for a solo traveller. I am used to being provided with toiletries and a bathrobe so wish you would provide all cabins with these items. The staff were outstanding especially in the MDR. The ship is a lovely size which was easy to negotiate around. The solo travellers were very well catered for.
I would have preferred not to have two sea days at the end of the cruise.
Excellent staff.Interesting route and…
Excellent staff.Interesting route and choice of locations.
Lovely staff
Lovely staff, lovely cabin, lovely food, interesting location (Norway). Perfect holiday.
Excellent service & cruise with Fred Olsen
Right from the start, when booking the cruise at Fred Olsen travel agents in Colchester, we were given great service & advice. The on-line account was very easy to use to book excursions & look up information about the cruise.
When the cruise day arrived everything was very well organised from arrival, collecting our luggage & check in. On board all the staff were very friendly, hardworking, happy & couldn’t do enough. The food, drinks, waiter service, house keeping, entertainment, activities etc., were excellent. The ship was always clean & tidy. Fred Olsen have thought of everything & we couldn’t fault anything. We had an amazing time on our first cruise! 😊
There was nothing onboard that I could…
There was nothing onboard that I could fault
Arranging my trip Fred Olsen and with the added support ofSurrey Trips made for total peace of mind
As usual an enjoyable cruise with FOCL
As usual an enjoyable cruise with FOCL. There is a noticeable difference in the restaurants since the introduction of included wine/ beer at lunch and dinner. It is disappointing that the extra work involved in this has fallen to the existing waiter and assistant waiter rather than re-introducing wine waiters as were in place in the past. The dedicated wait staff never complained but they were very stretched with this change.
Norwegian Fjords July 2026
Sailed on Borealis- Excellent quality of service, ship, crew,entertainment, cabin and destination experience.
An amazing experience
An amazing experience. Nothing too much trouble for the ship's staff. Food to die for and never had to queue for a table. Plenty of activities and entertainment. Already booking for next year. Small ship cruising is the way to go.
All round feedback
From check in to disembarkation the organisation was excellent. The itinerary, staff attentiveness and cleanliness all round were excellent. The food was extremely good and very plentiful. The only negative was the smell of fuel on lower decks frequently. This would not put me off cruising again. We thoroughly enjoyed our first cruise experience.
Very customer focused
Very customer focused. Polite and friendly staff. Food and accommodation are excellent and there are lots of things to do onboard.
The staff on board
The staff on board, there was never any hassle, staff were always very polite. It was a very relaxing holiday, thank you
Beautiful places to visit in Norway, highly recommended.
Would not hesitate to recommend Fred Olsen.
Fantastic, unforgettable cruise with Fred
This was our first cruise. We have nothing but praise for Fred Olsen. The customer service, quality of food ,quality of entertainment and excursions was excellent. We visited Norway, during fantastic weather and would definitely recommend this cruise to regular cruisers or first timers.
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