I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers... See more
Company replied
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Review summary
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Reviews shaping this summary
Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more
Company replied
Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more
Company replied
Arrived on time, very polite, quick exchange of TVs and full instructions on how to operate the Sony as we has a Samsung previously. Very pleasant lads, a credit to Forbes, Shane and Dan T from the De... See more
Company replied
Company details
- Appliance Rental Service
- Appliance Store
- Electrical Equipment Supplier
- Electronics Hire Shop
- TV store
- Used Appliance Store
Written by the company
At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.
Contact info
7 Wells Place, RH1 3DR, Redhill, United Kingdom
- 0345 070 2328
- rent@forbes-rentals.co.uk
- www.forbes-rentals.co.uk
5.0
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Two trips in one day.
They came once and found I had a leak. So could not deliver the appliance. I called a plumber who fixed the leak. Told Forbes this had been done and they came back within an hour and delivered and fitted the new appliance. Thank you Ricky & Adam excellent service.
4 August 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
Efficient staff
Efficient staff, call when promised and the guys who delivered and set up my TV this morning were friendly, helpful and very professional so thank you Ricky and Adam.
4 August 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
Toby & ray did a fantastic job
Toby & ray did a fantastic job, they were amazing.
3 August 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment. Your satisfaction is our top priority, and we're delighted that you've taken the time to share your positive feedback. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your trust in our services.
Excellent experience
Excellent experience. Toby and Ray delivered and installed my washing machine. Both very polite and helpful. Showed me how it works and went through the Forbes booklet, as I was new to using them. Not even a week from enquiring to having the product. Great service!
1 August 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
Highly recommend this company.
Absolutely wonderful company from start.
Office staff great and friendly. They explained everything so well.
Boys arrived and where great. Respectful of my property, friendly and very officiant.
Thank you Ricky and Adam for such a good service.
1 August 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
Excellent customer service by toby &…
Excellent customer service by toby & ray
31 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Genuinely helpful Forbes Staff
Genuinely helpful from Elaine in customer service to Ross & Leroy who delivered and set everything up. Arrived exactly when they said they would, removed my old equipment and set up new equipment without any fuss. Talked me through all the new equipment and took away all packaging . Great service.
30 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
Daz & James were friendly and went…
Daz & James were friendly and went above and beyond. Thankyou
30 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
Greatest customer services team in the world
I called 4pm yesterday and this morning I’ve got a new machine. Some of the best customer services in the world and highly recommend Forbes. Worth every penny. Ricky and Adam were excellent installers as well. Quick, professional and polite.
29 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Excellent service Nigel and Dylan was…
Excellent service Nigel and Dylan was very helpful and friendly
28 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
Worth every penny
Very quick, friendly service ensuring our TVs are top spec and linked to our home systems. Michael and Will are fab.
28 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
Nigel and Dylan helped me today
Nigel and Dylan helped me today! Fantastic service, both were friendly, quick, and efficient. I had saved a spot by sitting in a camping chair in the parking bay near my building (no seriously, and when they arrived (during the middle of the estimated window), swooped into the saved spot, checked out where my fridge was going, and then they got it in really quickly, no stuttering, no delays, just job done, signed the paperwork, gave me the explanations of things going forward and all I needed to know about the fridge.
25 July 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
Great lads Shane and woody delivered my…
Great lads Shane and woody delivered my new washing machine from forbes quick efficient delivery ensured working perfectly 👌
25 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.
Ricky and Adam
Ricky and Adam fitted 2 new appliances and took away an old one. Both were super friendly and very punctual. I got a phone call before they were due to arrive with a time frame which was accurate. They completed the job quickly, officiantly and professionally. Always a bonus when they get along with my very nosey cat!
25 July 2026
Unprompted review
Reply from Forbes Rentals
We greatly appreciate your thoughtful review! Your feedback is genuinely valued, and we are thrilled to learn about the positive encounter you had with our services. At Forbes, we pride ourselves on delivering award-winning customer service, and ensuring your satisfaction remains our utmost priority. Thank you for choosing us!
Woody and Shane were fantastic
Woody and Shane were fantastic, so helpful and friendly thank you
24 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
Wouldnt buy a washing machine if you paid me!
Been renting with Forbes for quite a few years now and once again, New washing machine sorted, delivered and installed quickly by Luke and Joe. Many thanks guys!
6 June 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind comment, we're very glad to hear that you're enjoying our products and service.
Great guys
Daz and James arrived and were very friendly, kind and professional. They both did a great job.
Thank you, guys.
22 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with Forbes. Our team works hard to provide award-winning service, and it's fantastic to know that our efforts are making a difference.
DAN T AND JAMIE was great
DAN T AND JAMIE was great , super friendly, took the old washing machine away and installed the new one, quick and efficient
21 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!
Very friendly and helpful and kept me…
Very friendly and helpful and kept me up to date on delivery Nigel and Dylan were amazing
21 July 2026
Unprompted review
Reply from Forbes Rentals
We're so grateful for your kind feedback; it warms our hearts to hear such positive words! 😊
Paul the engineer was excellent and set…in
Paul the engineer was excellent and set up new tv with no problems
21 July 2026
Unprompted review
Reply from Forbes Rentals
Thank you very much for your kind feedback, we're so happy to hear this 😊
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