Forbes Rentals Reviews 

1,496
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 428 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and engineers for being professional, friendly, and helpful, often going the extra mile to ensure satisfaction. People frequently highlight the efficient delivery and installation services, noting that appliances are set up quickly and correctly, with clear explanations provided. Many consumers appreciate the excellent customer service, describing it as outstanding and responsive, contributing to a smooth overall experience. Customers also consistently report high satisfaction with the quality of products offered, finding them reliable and a great standard. Many have been long-term patrons for over a decade, highlighting the peace of mind and reliability of the service provided. This consistent positive feedback underscores a generally excellent experience for most users.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the efficiency, politeness,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting the efficiency and professionalism... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the quality and functionality... See more

Customer service

Clients share positive opinions on customer service, consistently praising the professionalism, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ricky and Adam arrived promptly, fitted both the dishwasher and the washing machine with ease. (Also the use of hubbys small hands lol). Both were very polite and they did what they needed to do. From... See more

Company replied

Rated 5 out of 5 stars

Fantastic company. Got a new tv installed by Tony and Ray. Who were polite friendly and helpful setting the tv up. Ive been a customer for 5years at least and have never had any issues. Staff are alwa... See more

Company replied

Rated 5 out of 5 stars

Both Daz and James were extremely polite, friendly and respectful. They removed our old washer, cleaned the area and fitted the new appliance. The appliance was tested and a programme was selected. In... See more

Company replied

Rated 5 out of 5 stars

Woody and Shane did a very efficient and friendly job fitting my new washer, I have been a customer for over 15 years and in that time my washer only had a door replacement. Fantastic service and ver... See more

Company replied


Company details

  1. Appliance Rental Service
  2. Appliance Store
  3. Electrical Equipment Supplier
  4. Electronics Hire Shop
  5. TV store
  6. Used Appliance Store

Written by the company

At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,496)

430 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth every penny

Very quick, friendly service ensuring our TVs are top spec and linked to our home systems. Michael and Will are fab.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Nigel and Dylan helped me today

Nigel and Dylan helped me today! Fantastic service, both were friendly, quick, and efficient. I had saved a spot by sitting in a camping chair in the parking bay near my building (no seriously, and when they arrived (during the middle of the estimated window), swooped into the saved spot, checked out where my fridge was going, and then they got it in really quickly, no stuttering, no delays, just job done, signed the paperwork, gave me the explanations of things going forward and all I needed to know about the fridge.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Ricky and Adam

Ricky and Adam fitted 2 new appliances and took away an old one. Both were super friendly and very punctual. I got a phone call before they were due to arrive with a time frame which was accurate. They completed the job quickly, officiantly and professionally. Always a bonus when they get along with my very nosey cat!

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Ricky and Andy

Ricky and Andy, called to say they were on the way. Arrived early, everything installed, no issues 5 stars ⭐️⭐️⭐️⭐️⭐️

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, efficient and on-time service by Forbes Rentals, and their delivery crew, Luke and Joe.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

So quick and easy

So quick and easy
The guys who came Toby and Ray were very efficient in doing the job as quick and professionally as they could.
Thank you

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience

From the moment I called the office and spoke to Elaine in Sales and when my washing machine was delivered by Toby & Ray, my experience with Forbes Rental has been a positive experience. Elaine was very helpful and professional with sorting out the paperwork required for me to rent the washing machine. Very efficient and the delivery slot was put in place very quickly indeed! Toby & Ray was very courteous and the whole delivery experience was quick & professional. They explained how the machine worked and tested the flow of water into the machine to make sure it was in working order. I am truly happy with my new washing machine and how the team at Forbes Rental handled it all.

11 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear about your positive experience with our services. At Forbes, we take pride in providing award-winning customer service, and your satisfaction is our top priority.

Rated 5 out of 5 stars

Excellent service from

Excellent service from
Enquiry to installation diedra dealt with my enquiry Matt and a temp installed
Outstanding customer service
Deserve a 6 star review
Never change what your doing
Thank you

11 July 2026
Unprompted review
Forbes Rentals logo

Reply from Forbes Rentals

Thank you for your considerate review! Your feedback holds genuine value for us, and we're excited to hear about your positive experience with our services. At Forbes, we take pride in providing customer service that has earned awards, and your satisfaction continues to be our highest priority. We're grateful for your choice to engage with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look