Flipkart Reviews 

2,824
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 446 reviews, most reviewers were let down by their experience overall. Many people reported extremely poor customer service, describing it as unhelpful, unresponsive, and often providing scripted or misleading information. Customers frequently encountered issues with product delivery, including repeated rescheduling, significant delays, and items not arriving as expected. There were also numerous complaints about the products themselves, such as receiving damaged, incorrect, or even used items instead of new ones. Reviewers also expressed frustration with the return process, citing difficulties in getting requests approved and a lack of accountability from the company regarding faulty orders. Some customers noted that while the delivery network reaches remote areas, the overall logistics and installation services for larger items were consistently problematic.

What people talk about most

Product

Consumers find product quality and delivery to be consistently negative. Many reviewers report receiving... See more

Delivery service

Users describe negative interactions with delivery service, frequently citing issues with delayed deliveries... See more

Order

Customers consistently note negative experiences with order fulfillment, frequently reporting issues such as... See more

Customer service

People report negative experiences with customer service, citing a lack of contact options and unhelpful... See more

Service

Reviewers mention negative feedback about service, with many experiencing very poor and pathetic service,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Dear all flipcart user, Please keep distance to flipcart. 🙏🙏🙏🙏🙏 Ek number ki chor company hai, mane 2 AC Install kare the 10 minute ke baad leckage ho gaye. Me complaint kari to bina kaam kiye f... See more

Rated 1 out of 5 stars

"We experienced very poor service from your side. After ordering an item, you kept rescheduling it to multiple dates. I have had a very bad experience with Flipkart."

Rated 1 out of 5 stars

Poor service and poor customer supoort and there 3rd party vendors are poor too, worst flipkart. Never trust them. They deliver the TV but haven't schedue the installation yet and keep on rescheduling... See more

Rated 1 out of 5 stars

Worst customer service . i ordered s 26 ultra on 13th may in exchange for s25fe. the very next day delivery person came and installed flipkart reset pulse app. it doesnt get installed properly. it a... See more


Company details

  1. Book Store
  2. Baby Store
  3. Kitchen Supply Store

Written by the company

Bookstore to buy books online. Book store with Free Shipping in India. Best book store in India to buy books online. Purchase books online.


Contact info

  • Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli-Bellandur, 560103, Bangalore, India

  • Flipkart.com
  • www.flipkart.com

1.2

Bad

TrustScore 1 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(2,824)

437 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had ordered a mouse and a earbud and…

I had ordered a mouse and a earbud and had payed extra money as I was expecting the delivery by the next day but now they are telling me that it will be delivered in two days this not fare thing. I will not order anything from next onwards

28 June 2026
Unprompted review
Rated 1 out of 5 stars

Elderly Parent Grievance !! Item Warranty

Dear @Flipkart ,I’m reaching out to you for some urgent help.

I bought a Washing Machine (Order #OD3293635318XXXXXXX) and made sure to get the 3-Year Jeeves Complete Protection Plan (Policy: PCPFLKOV-23EIKKQG4VN41D1PPO-XXXXXXX). It developed an issue at the end of May, so I raised Claim ID: CLAFLK3260288834XXXX.

Since then, we’ve had two technician visits but no repair. Instead, we keep getting a series of automated WhatsApp updates promising visits (on June 1st, 4th, 7th, 9th, 16th, 20th, and 23rd), but nobody actually shows up or calls.

It has now been over a month, and my elderly parents, who have health issues, are really struggling to manage without a working washing machine. I've tried calling customer care and even emailed the Nodal Officer, but haven't heard back yet.
Could someone from your escalation desk please step in to arrange a quick replacement or refund so my parents don't have to worry about this stuck repair?

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Flipkart is the best

I wanna share my true experience everyone used to share their opinion when they gets disappointed but I truly want to share about their customer support right now because I ordered two items only one gets delivered but I paid for two, within 24 hours they paid but in Amazon I lost 720 and one package didn’t get delivered at all so I think from right now I would only prefer Flipkart

27 June 2026
Unprompted review
Rated 1 out of 5 stars

The service has been bad

The service has been bad. I have been ordering items for the last 3 weeks and they keep cancelling my orders claiming they attempted deliveries yet not a single delivery agent called me.
Its annoying that they have to lie about it and then when you call customer care they just say order again and repeat the same nonsense

25 June 2026
Unprompted review
Rated 1 out of 5 stars

It's shit

I ordered 5 books only got 1 and the quality was so bad and the other books automatically got cancelled and they refund it. I didn't cancelled the order like this has happened 2 times now I just need my books 😭

24 June 2026
Unprompted review
Rated 1 out of 5 stars

I purchased one item.

I purchased one item.. And after 11 days later they will inform me we can't deliver that.. We are already return that.. Totally worst experience.. Nd they they didn't refund the full amount also.. I never choose flipcart anymore.. Bcz it is the worst app i have ever use💯

13 June 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with Flipkart

Very disappointed with Flipkart. My order was cancelled without my permission and without any valid explanation.

Order ID: OD337891548234506100

Customers should not have to face such inconvenience after placing an order. Requesting Flipkart to look into this issue and provide a proper resolution.

#Flipkart #CustomerService #OnlineShopping #OrderCancelled

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Flipkart travel booking is a scam

Flipkart travel booking is a scam. Dont use it, i lost my money in flipkart travel bookings.. The booking was cancelled by flipkark travel agencie on april 22 its now june 21 still didnt get the cancellation refund, if i asked to the coustomer care the repeating same thing for 2months ul get ur cash by 8 to 10 working days... The flipkart is getting a cheating app nowadays dont use the app guy's e😡😡😡😡😡😡😡😡😡😡😡😡😡

21 June 2026
Unprompted review
Rated 1 out of 5 stars

No option to give 0 star

No option to give 0 star, they have taken my money and didn't delivered my items. They sucks and worst experience. Never again I use their services. And request everyone to avoid flipkart

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic service by Flipkart on Nike shoes Return pick up

I had ordered for Nike shoes from Flipkart and it was delivered on 1st June 2026, I did not like the shoes and this have requested for the shoes to be returned. It has been 20 days now that the return pickup is not completed. I have called flipkart so many times , they are only moving the pickup dates. It is extremely frustrating and pathetic service provided by Flipkart.

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Worst desipointed customers experience

I order slipped there mantion delivery Date is 17 th june but im still waiting now but delivery executive are not response and im also talk customers executive he was not helping me har behaviour is veery poor @flipkart is indian big shopping flat form but why you do this i am paying for this you are not given to me a complementry discussing and you are not abel to handle customers then you can leave on this flat form i dont no people are why Order flipkart i told you guys plez avoid this type of blady boy desipointed shopping flat form nonsense you dont no how to give customers experience poor service staff was a mis behaviour proplem souliotion experience 0000% delivery executive rod behaviour item not deliver on right time

19 June 2026
Unprompted review
Rated 1 out of 5 stars

"Dear Flipkart Support," I received my order of the Minimalist Face Wash, but the product arrived damaged. The bottle was leaking, and additionally, the barcode was also missing.

"Dear Flipkart Support,
I received my order of the Minimalist Face Wash, but the product arrived damaged. The bottle was leaking, and additionally, the barcode was also missing. Due to this, I am unable to use the product. I request a full refund as soon as possible. Please review this issue. Thank you, [shushant]. [. OD337803809037823100]"

18 June 2026
Unprompted review
Rated 1 out of 5 stars

You will never get a product on a…

You will never get a product on a committed date, Initially they ask apology and insist us to cancell the order with a refund or replacement, I opt for a replacement- we can see from system- product recached to delivery partner days back and pending for delivery- but Flip cart never share contact of the delivery partner -Still waiting to receive the order with no clue when it will be- and this status is after 15 days of the initial committed date of delivery.

17 June 2026
Unprompted review

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