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Flightright Reviews 4,026

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 939 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency in handling claims and securing refunds. Many appreciate the company's ability to navigate complex situations with airlines, leading to successful compensation without stress on their part. The customer service is frequently highlighted as professional, helpful, and communicative, keeping users informed throughout the process. However, some people were dissatisfied with the response times and communication, mentioning long waits for updates or receiving automated replies. A few other people also felt that the process took an excessive amount of time, with some cases extending over several years without clear explanations or resolution.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the service as easy, fast, and... See more

Claim

Reviewers mention positive feedback about the claim process. Many customers highlight the ease of submitting... See more

Refund

Consumers generally express satisfaction with the refund process, often receiving their money back within a... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the good and fast help, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Missed my connection from USA in Schiphol, Amsterdam. According to the airline, delay of 3 hours was due to bad weather. Arrived at my location 10 hours later without luggage. Sent my documents to... See more

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more

Company replied


Company details

  1. Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Whole process was very efficient and…

Whole process was very efficient and short, without additional complication.

12 April 2026
Flightright logo

Reply from Flightright

Hello Sasa,

Thank you for taking the time to leave us such a positive review. We are very pleased to hear that the entire process was efficient and straightforward for you. We look forward to assisting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Kind, clear and continue follow to the process

The complete follow of the process, all the steps to follow are easy and friendly. All the people who was in contact were clear and kind.

2 May 2026
Flightright logo

Reply from Flightright

Hello Valeria Pérez,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Bijan Bahmanian,

Thank you for your kind words – we really appreciate your feedback. We are very pleased that we were able to support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

TRUST -> FLIGHTRIGHT

Hello Ppl. I´m living proof that FlightRight does what they pretend to do! Got my payment today ( went really quick! ). Without 'em I would have had no idea about my rights as an airline customer. I'm thankful for that. Do the same, claim your dues!

30 April 2026
Flightright logo

Reply from Flightright

Hello DENIS,

Thank you for taking the time to leave such a positive review. We are very pleased to hear that you received your payment quickly and that we could help you understand your rights as an airline customer. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to their support, my claim was successfully resolved without any stress on my side. I’m very satisfied with the service.

30 April 2026
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Reply from Flightright

Hello Carolina R,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Wishing you a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very good 👍 every time I receive money…

Very good 👍 every time I receive money (2 times) every time I received email with time etc I can recommend this website!

15 April 2026
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Reply from Flightright

Hello Marzena Balazy,

Thank you very much for your kind words and the great review! It's wonderful to hear that we could assist you with your flight issues and keep you informed throughout the process. We appreciate your recommendation and look forward to helping you with any future flight problems.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Professional and very quick to solve…

Professional and very quick to solve the case. Thanks for your help

30 April 2026
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Reply from Flightright

Hello George Mandoiu,

Thank you for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I got my money in 3 weeks after the delayed flight

30 April 2026
Flightright logo

Reply from Flightright

Hello Alex,

Thank you very much for taking the time to leave us a positive review. We are very pleased that you were satisfied with our service and look forward to assisting you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Accurate

Accurate, immediate action

20 April 2026
Flightright logo

Reply from Flightright

Hello Marko Bubalo,

Thank you very much for your positive review! It’s great to hear that everything went smoothly and that you were satisfied with our service. Here’s to a punctual and worry-free next journey!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It was easy

It was easy. They kept me updated as to their progress. The only negative is that they advised me to get paid out via PayPal because it was easiest but then PayPal took a fee on top of what Flightright was paid.

22 April 2026
Rated 5 out of 5 stars

That was very good

29 April 2026
Flightright logo

Reply from Flightright

Hello Mehdi,

Thank you very much for taking the time to leave us a positive review. We are very pleased that you were satisfied with our service and are happy to assist you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

easy and quick

easy and quick

28 April 2026
Flightright logo

Reply from Flightright

Hello Yao Jeppsson,

Thank you for your kind words – we really appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I initially had my doubts

I initially had my doubts, cause of all the ads.

But really- they made a bad trip turn into a good dinner:)

11 April 2026
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Reply from Flightright

Hello Terence Guzon,

Thank you for your kind words – we truly appreciate your feedback. We're very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Simple and straight forward

Simple and straight forward and they keep me updated on the situation. Everything worked smoothly.

21 April 2026
Flightright logo

Reply from Flightright

Hello Ronald Lai,

Thank you for your positive feedback! We are glad to hear that everything worked smoothly and that you appreciated the updates we provided. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They do the work. You get the money

What could you not love about Flightright.
They do all the work. You need patience sure. But after a while you get your money thanks to them

21 April 2026
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Reply from Flightright

Hello Mr Tim,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They will take care

They took the whole burden off of me. Did everything nice and fine. The contact was clear and informative.

28 April 2026
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Reply from Flightright

Hello Michał,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It took us 3 days to get to Cancun

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt.
Different airlines were involved and it was hard to track location of suitcases.
Flightright managed to get us compensation of 2x 600 euros minus their own fee, Thx.

17 December 2025
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Reply from Flightright

Hello De Geest Frank,

Thank you very much for taking the time to leave a positive review. We are delighted that you were satisfied with our service and were able to receive compensation despite the challenges with multiple airlines and delayed luggage. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Mario Petric,

Thank you very much for your positive review! It's great to hear that everything went smoothly and quickly. We look forward to supporting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Quick answers

29 April 2026
Flightright logo

Reply from Flightright

Hello Maarja Laur,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything was to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Helpful and results driven.

Easy to deal with and very straightforward.

10 April 2026
Flightright logo

Reply from Flightright

Hello Peter Diaconescu,

Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

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