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Flightright Reviews 4,025

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 939 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency in handling claims and securing refunds. Many appreciate the company's ability to navigate complex situations with airlines, leading to successful compensation without stress on their part. The customer service is frequently highlighted as professional, helpful, and communicative, keeping users informed throughout the process. However, some people were dissatisfied with the response times and communication, mentioning long waits for updates or receiving automated replies. A few other people also felt that the process took an excessive amount of time, with some cases extending over several years without clear explanations or resolution.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the service as easy, fast, and... See more

Claim

Reviewers mention positive feedback about the claim process. Many customers highlight the ease of submitting... See more

Refund

Consumers generally express satisfaction with the refund process, often receiving their money back within a... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the good and fast help, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Missed my connection from USA in Schiphol, Amsterdam. According to the airline, delay of 3 hours was due to bad weather. Arrived at my location 10 hours later without luggage. Sent my documents to... See more

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more

Company replied


Company details

  1. Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

Don’t give up

Case commenced February 2023. Didn’t think we would end up with any money but flightright continued with our case and we were compensated 3 years later. Vueling not a good company to deal with. Thank you

4 April 2026
Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Nathalie ANDRIEU,

Thank you very much for your kind words! We’re delighted to hear that you’re satisfied with our service and truly appreciate you taking the time to share your feedback.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Dodo,

Thank you for your positive feedback! We're glad to hear that everything went smoothly and quickly. Wishing you a punctual and stress-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It was a really great experience

It was a really good experience. I only had to hand in the flight tickets / flight number that caused me problem. The rest was accomplished by the Flightright team. They let you informed about all the progress they make. After around 8 months, they sent an email saying that the airline accepted to pay. After some days, I received the amount in my banking account. I am very satisfied and can only recommend it!

5 May 2026
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Reply from Flightright

Hello Monica F.,

Thank you for taking the time to share your positive experience. We are delighted to hear that our team could assist you smoothly and keep you informed throughout the process. We appreciate your recommendation and look forward to supporting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

all perfect.

The assistance has been complete and fast. Good communication.

12 March 2026
Flightright logo

Reply from Flightright

Hello Milazzo Massimiliano,

Thank you very much for your kind words and the great review! We are glad to hear that we could assist you quickly and communicate well. We look forward to supporting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Cristiane De Souza Carvalho Wo,

Thank you very much for taking the time to leave us a positive review. We are delighted to hear that you were satisfied with our service and look forward to assisting you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Dhrubajyoti Guha,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It was very quick

It was very quick, very professional, easy and clear

30 April 2026
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Reply from Flightright

Hello Darko Lukic,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and you were satisfied with our service. Wishing you a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Easy and fast

Easy and fast. Thank You very much!

28 April 2026
Flightright logo

Reply from Flightright

Hello Liena Pavlovska,

Thank you very much for your kind words – we really appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

seamless

Very efficient and seamless—compensation was processed and received without delay.

5 May 2026
Flightright logo

Reply from Flightright

Hello Chris,

Thank you for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything proceeded to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

So Quick and helpful service

So Quick and helpful service. Thanks

17 April 2026
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Reply from Flightright

Hello Monika Ahras,

Thank you for your kind words – we really appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Thank you so much for helping to get…

Thank you so much for helping to get what I lost .

5 May 2026
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Reply from Flightright

Hello Morad Tajja,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service, would recommend to use!

Great service, good communication and actually was paid out decent amount of money.

30 April 2026
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Reply from Flightright

Hello Kersti Ludvig,

Thank you very much for your positive review. We are delighted that you were satisfied with our service and the communication. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very easy, Step by Step

Very easy, Step by Step.

Everything is well explained!

Can only recommend it

26 March 2026
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Reply from Flightright

Hello Lina Keck,

Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Flight Right was an incredible service…

Flight Right was an incredible service to get money back from BA for cancelling a sprout. They made the claim, kept me up to date and got a refund. Amazing job.

1 May 2026
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Reply from Flightright

Hello Leon from London,

Thank you for your kind words – we truly appreciate your feedback. We are delighted that we could assist you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Best service

Thank you for it.

24 April 2026
Flightright logo

Reply from Flightright

Hello Jakub Mares,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Transparency and fast communication

Transparency and fast communication. I really recommend this service.

6 March 2026
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Reply from Flightright

Hello Isabella Pereira,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Recieved 384euro claim fromflight…

Recieved 384euro claim fromflight right.
Thank you so much. I am happy to recommend about your services to my family and friends

10 August 2025
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Reply from Flightright

Hello Natasha Bisht,

Thank you very much for your kind words and the great review! We are glad to hear that we could help you with your flight issue. We look forward to assisting you again with any future flight difficulties.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

worthy

easy, reliable, worthy
thank you for doing this

1 May 2026
Flightright logo

Reply from Flightright

Hello MB,

Thank you for your kind words – we really appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Im very happy

Im very happy. Didn't believe I will get anything after my flight was cancelled. But less and in 2 weeks I got money in my bank account. 🙂

4 May 2026
Flightright logo

Reply from Flightright

Hello Ieva Goba,

Thank you very much for taking the time to leave such a positive review. We are delighted to hear that you received your compensation quickly and that we could help you after your flight was cancelled. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

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