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Flightright Reviews 4,020

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 939 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency in handling claims and securing refunds. Many appreciate the company's ability to navigate complex situations with airlines, leading to successful compensation without stress on their part. The customer service is frequently highlighted as professional, helpful, and communicative, keeping users informed throughout the process. However, some people were dissatisfied with the response times and communication, mentioning long waits for updates or receiving automated replies. A few other people also felt that the process took an excessive amount of time, with some cases extending over several years without clear explanations or resolution.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the service as easy, fast, and... See more

Claim

Reviewers mention positive feedback about the claim process. Many customers highlight the ease of submitting... See more

Refund

Consumers generally express satisfaction with the refund process, often receiving their money back within a... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the quick and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the good and fast help, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Missed my connection from USA in Schiphol, Amsterdam. According to the airline, delay of 3 hours was due to bad weather. Arrived at my location 10 hours later without luggage. Sent my documents to... See more

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

It took us 3 days to get to Cancun, due to delays in Brussels and Frankfurt. Different airlines were involved and it was hard to track location of suitcases. Flightright managed to get us compensati... See more

Company replied


Company details

  1. Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

It was just perfect

It was just perfect. I had never imagined they could make the process so fast! Easy, transparent and quick! In about 2 weeks the money was in my account. I totally recommend.

30 April 2026
Rated 5 out of 5 stars

Simple and easy

Thought process is difficult but with your help was easy ,

15 April 2026
Flightright logo

Reply from Flightright

Hello Zlatan Salkovic,

Thank you for your kind feedback. We’re glad to hear that our support helped make the process easier for you, even if it initially felt difficult. We truly appreciate your trust in us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

amazing, and fast job!

amazing and fast job. Always updated about the current status! Thank you!

30 April 2026
Flightright logo

Reply from Flightright

Hello Marijo Dejanovic,

Thank you very much for your kind words! We’re delighted to hear that you were happy with our fast service and regular status updates. It’s great to know we could support you so well.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very worthwhile

Very worthwhile
Quick uncomplicated resolution and payment

18 April 2026
Flightright logo

Reply from Flightright

Hello Mea Bruning,

Thank you very much for your kind feedback. We’re delighted to hear that you found our service worthwhile and that the resolution and payment process was quick and uncomplicated.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Simple process and quick result

Simple process and quick result

28 April 2026
Flightright logo

Reply from Flightright

Hello Anonymous,

Thank you for your kind feedback. We’re very pleased to hear that you found the process simple and received a quick result. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great communication and great results

Great communication and great results! Might sound too good to be true but very good service.

5 May 2026
Flightright logo

Reply from Flightright

Hello Johanna Lindberg,

Thank you so much for your wonderful feedback. We’re very happy to hear that you appreciated our communication and service, and that we could achieve a great result for you.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Don’t give up

Case commenced February 2023. Didn’t think we would end up with any money but flightright continued with our case and we were compensated 3 years later. Vueling not a good company to deal with. Thank you

4 April 2026
Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Nathalie ANDRIEU,

Thank you very much for your kind words! We’re delighted to hear that you’re satisfied with our service and truly appreciate you taking the time to share your feedback.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars
Flightright logo

Reply from Flightright

Hello Dodo,

Thank you for your positive feedback! We're glad to hear that everything went smoothly and quickly. Wishing you a punctual and stress-free next trip!

Best regards,
Your Flightright Team

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